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“Excellent hotel” 5 of 5 stars
Review of Hotel Okura Amsterdam

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Hotel Okura Amsterdam
Ranked #22 of 364 Hotels in Amsterdam
Certificate of Excellence
San Diego, California
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed August 15, 2013 via mobile

The check in was the best that I have ever experienced. We have been to a lot of hotels and the service at hotel okura was beyond my expectations.
They were courteous polite and anticipate all your needs. The room was clean and comfortable.The hotel even has a pillow concierge. Their restaurant Serre was also excellent.
There was a lot of street repair going on so the tram stops were confusing.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rolly321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,043 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Henderson, NV
Level Contributor
175 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed August 14, 2013

This hotel was the necessary tonic after a long transcontinental flight. It is located just outside the center of Amsterdam but it is still an easy walk or tram ride to the main attractions. Although this is a business style hotel, it has all the amenities and is fairly luxurious. The rooms are well appointed and large by European standards. The bed was very comfortable. On site there are two Michelin starred restaurants that deserve their rating. A spa is also available. If one doesn't mind giving up a little culture for a little more room, comfort, and luxury, then I would highly recommend this hotel.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank NikkoHenderson_NV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
99 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed August 14, 2013

Having stayed at the Hotel Okura in Tokyo, when I had to go to Amsterdam on business I decided to see if their Amsterdam hotel lived up to their high standards. I was not disapointed. Although, the hotel is not in the centre, I actually prefer this. The area is tranquil, somewhat residential and away from the frantic pace of parts of the city. Service was discreet, professional and made the stay stress free. As I love Japanese food, the restaurant within the hotel was an obvious choice - expensive, but the food was fresh and beautifully presented. Whilst, a stay at the Okura is not typically Dutch, I enjoy the security of knowing I can trust a hotel of this calibre.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Princpessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peak District
Level Contributor
140 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed August 12, 2013

I booked this hotel through Hotwire and having never heard of it or the brand I went to the website to find out more. I was pleasantly surprised to see it was one of the "Leading Hotels of the World" and was looking forward to something special - that's been my experience of other hotels in this club. The hotel is about 5 miles out of the city centre in the suburbs. On the upside the area is quiet; on the downside there is very little to do in the vicinity. Check in was great - I was given a choice of rooms and selected on on the 16th floor on the corner with dual aspect views. The view are to die for - you soon realise you are in one of the tallest buildings in Amsterdam. The room itself was very 4 star - no comfy sofa just a chair with a worn cushion. The furniture was a bit scratched and there were long black hairs on the bathroom floor. The rain shower was a great idea but it was more a drizzle shower as the water pressure was so low. The wi-fi was really erratic and you kept having to re-establish the connection. The bed was really really comfy tho.

Check-out was a nightmare - taking 20 minutes with people jumping the queues and not a single apology from the receptionist. Felt like a commodity rather than a customer. The whole experience lacked the wow factor - which is a complete let down given the way the hotel "sells" itself as somewhere very special to stay.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank ianjmorley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upminster, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

The title is no exaggeration.
The food in the restaurant was outstanding, and ordering room service didn't let us down either.
The staff were extremely helpful and clued up on local attractions and tourist hotspots.
The room was outrageous. Massive king bed, soft as silk, and a really cool glass wall seperating the bathroom from the bedroom.

Despite it being a bit of a walk into Amsterdam Central, (nothing a EUR 7.00 cab didn't fix!), this hotel surpassed every expectation I had, and I'd be stoked to visit it once again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mzltv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 12, 2013

Spotlessly clean, very comfortable. I would absolutely stay here again. As noted, this hotel is out of city center. I think this was a plus as it became a quiet oasis from the throngs of people in city center. The rooms were clean and spacious (deluxe rooms) and a bargain at a corporate rate of 180 euro. Room service twice a day made sure we were never without a clean towel or clean room. The hotel is set back from the street so no street noise bothered us. The staff went out of there way to be helpful to us.

Notes - great bikes for rent right at the hotel (would be nice if the bicycles had a basket). Pillow bar for different types of pillows was neat. Taxi to the Rijksmuseum and Van Gogh museum is in the 10 euro range. Others have noted the high cost of the breakfast buffet - 2 comments 1) the breakfast is very good and the staff very accomdoating for gluten-free guests 2) Try the restaurant, Omelegg, turn right out of the hotel and walk about 5-7 minutes, same side of the street. Join their One Harmony membership program to gain access to the spa at no charge. They have a beautiful swimming pool. Lastly, the concierge saved us 20 euro by recommending a prepaid taxi to the airport rather than the van we would have otherwise used. Great tip.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DRE123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pesaro, Marche, Italy
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 10, 2013

Modern and comfortable hotel run by Japanese, very efficient service (they clean the rooms twice a day).
Within it several excellent restaurants and for everyone, from Japanese to French cuisine. Highly recommended!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Ginevra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Okura Amsterdam

Property: Hotel Okura Amsterdam
Address: Ferdinand Bolstraat 333, 1072 LH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > De Pijp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Amsterdam
#8 Spa Hotel in Amsterdam
#17 Luxury Hotel in Amsterdam
#17 Romantic Hotel in Amsterdam
#18 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Okura Amsterdam 5*
Number of rooms: 300
Official Description (provided by the hotel):
Contemporary High-rise Hotel with a Dutch & Japanese flair located in the cozy neighborhood De Pijp and within walking distance of the RAI Convention Center. Hotel Okura Amsterdam facilitates four restaurants of which all have been awarded by Michelin. On the 23rd floor one can find two Michelin star Ciel Bleu Restaurant. On the ground floor, Teppanyaki Restaurant Sazanka is located, this restaurant has been awarded one Michelin star and here chefs prepare your dishes right in front of you on the hot griddle. Then, Yamazato Restaurant, awarded one Michelin star as well, serves the authentic Japanese kaiseki cuisine. And lastly, Serre Restaurant is inspired by Ciel Bleu and has received a Bib Gourmand by Michelin which awards the great price-quality relation. Furthermore, Hotel Okura Amsterdam facilitates Nagomi Spa & Health were guests can relax by means of treatments and workouts. ... more   less 
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Also Known As:
Okura Hotel Amsterdam
Amsterdam Okura Hotel

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