I booked this hotel through Hotwire and having never heard of it or the brand I went to the website to find out more. I was pleasantly surprised to see it was one of the "Leading Hotels of the World" and was looking forward to something special - that's been my experience of other hotels in this club. The hotel is about 5 miles out of the city centre in the suburbs. On the upside the area is quiet; on the downside there is very little to do in the vicinity. Check in was great - I was given a choice of rooms and selected on on the 16th floor on the corner with dual aspect views. The view are to die for - you soon realise you are in one of the tallest buildings in Amsterdam. The room itself was very 4 star - no comfy sofa just a chair with a worn cushion. The furniture was a bit scratched and there were long black hairs on the bathroom floor. The rain shower was a great idea but it was more a drizzle shower as the water pressure was so low. The wi-fi was really erratic and you kept having to re-establish the connection. The bed was really really comfy tho.
Check-out was a nightmare - taking 20 minutes with people jumping the queues and not a single apology from the receptionist. Felt like a commodity rather than a customer. The whole experience lacked the wow factor - which is a complete let down given the way the hotel "sells" itself as somewhere very special to stay.
- Official Description (provided by the hotel):
- Hotel Okura Amsterdam is one of the finest five-star luxury hotels of the Netherlands and part of the Japanese chain Okura Hotels & Resorts. With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities. For wining and dining, you are spoilt for choice with four restaurants that have all been awarded by Michelin. Nagomi Spa & Health offers guests the opportunity to slip out of the daily routine and to take a moment of relaxation by means of a workout or treatment. Located alongside the Amstel Canal, in close proximity of the cultural heart of Amsterdam, Hotel Okura Amsterdam is one of the finest five-star luxury hotels that you will find in the Netherlands and exclusive member of ‘The Leading Hotels of the World’. The hotel is conveniently located in proximity of Schiphol International Airport as well as major tourist attractions.With 300 comfortable rooms, including the largest (485m2) and most luxurious suite of the Benelux Countries, the hotel offers unrivalled high-class accommodation facilities.For sport and leisure you can visit our Nagomi Spa & Health. Meaning ‘calm down’ in Japanese, ‘Nagomi’ offers an opportunity to slip out of the daily routine and take some moments just for you. An exclusive selection of facials, massages, manicure and pedicure and body treatments is offered. With these treatments dedicated to restoring balance to the mind and body, Nagomi Spa invites to linger just a little longer. In addition to a treatment at Nagomi Spa you can also enjoy the facilities of Nagomi Health (1000 sq.m.) which is located next to the spa. Nagomi Health is an oasis of tranquility where you can exercise and relax in total privacy. The gym is equipped with Technogym machines, combining cardio and weight trainings. Personal trainers give you personalised advice and supervise your exercising during a professional one-on-one workout. Nagomi Health also features various relaxation facilities, such as a Jacuzzi, saunas and a swimming pool. ... more less
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- Also Known As:
- Okura Hotel Amsterdam
- Amsterdam Okura Hotel