We booked with ACCOR Club membership, which may offer some advantages.
Getting there: Directions from the airport are good. If travelling by car, note that the entrance is from Oude Haagseweg/Anderletchlaan. I suggest putting the full address into the sat nav and having the driver study the map in Mecure’s confirmation email.
Parking: Free while checking in and unloading the car. Overnight during the week was expensive. There are parking spaces across the road which may be free.
Reception: The high point of the hotel! Five stars plus to the delightful receptionists who checked us in and out, welcomed us, provided us with directions to airport and the city and even reminded me watch my handbag while in the city centre. You are very valuable employees and I hope Mercure will check the roster for pm July 15; am July 16; and am July 17 and reward you.
Location: Situated in a leafy garden but very close to motorway. Our room on the Oude Haagseweg side was quiet even with window open. There are walking tracks close by but we didn’t see any restaurants or street life. It’s a short bus trip to the city centre and airport (free shuttle). Ideal if passing through or overnighting before/after a flight but it’s not my choice for a longer Amsterdam city experience.
Inside: It’s a long walk from reception to the elevator, which has a very heavy door that has to be opened manually. This is likely a fire safety requirement, not a perversion of Mecure.
Room: Bigger than the Mecure in Gronningen: frig, tea/coffee tray, safe, blackout curtains, cakes of soap, shampoos, tissues. Pleasant leafy outlook. The bath towels were so thin it was hard work to dry oneself. Wifi was included, TV was pay only.
Eating: Because of the isolation we opted to eat dinner at the hotel. Food was somewhere between bland and tasteless and service (LOL) was snooty at first, slow to non-existent thereafter. We were one of three tables with one or two people at each, but we waited an hour for our main course. Not a word from the waitstaff, no offer of another drink, no explanation. Another long wait to order coffee and get the bill.
Breakfast on our first morning was as bad. Mainly empty dishes: “Of course more bacon/ eggs/pancakes/fruit/ tomato is coming madam,” was the supervisor’s disdainful reply. Half an hour later I gained the impression that they were always coming and rarely there. A half full tray of croissants was snatched, by the same supervisor, from under my husband’s hand and did not reappear for 30 minutes.
The poor dining service is the reason for a 3-star not 4-star rating.
On the second morning with different staff, breakfast was much better. Dishes were generally available and replenished quickly, as they were at the Mecure in Gronningen. The toaster was the best I experienced in five weeks in Europe.
- Official Description (provided by the hotel):
- With 152 non smoking rooms, situated 10km from Schiphol Airport,between the highway A4, A9 & A10,Mercure Amsterdam Airport is the ideal hotel for business and leisure purposes.We have 6 suites, 16 recently renovated conference rooms, a Business Point M., a restaurant and a cozy bar with terrace over-looking the lake "Nieuwe Meer".The Rai Congress Center and the city center are easy to reach by car,taxi or public transportation.We offer you a complimentary shuttle service to and from Schiphol Airport. ... more less
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- Also Known As:
- Mercure Amsterdam Airport Hotel Amsterdam
- Accor Amsterdam Airport