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Mercure Hotel Amsterdam West
Ranked #162 of 375 Hotels in Amsterdam
Reviewed April 8, 2014

Close to the airport and a 30min bus ride away from the city centre. Affordable rates at a clean hotel. Looks a bit drab from the outside but you get what you pay for. Staff are friendly and helpful. Rooms are clean and nice.

Would stay again on my next visit to Amsterdam.

  • Stayed: March 2014
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1  Thank DChewie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 - 358 of 1,112 reviews

Reviewed April 3, 2014

Airport hotels have a single purpose: provide guests/passengers with adequate accommodation close to the airport, which is orally located outside the city anyway, so comments that the hotel is in the middle of nowhere make no real sense!
Shuttle bus takes you from Schiphol to the hotel in 15 minutes; the night driver is most friendly and a big fado fan! Though not available 100% of the time, requesting it for the afternoon is really no big deal!
Check-in is fast and efficient, receptionists are most friendly and my upgraded room was ready for me close to midnight, with a treat, fruit plate, bottle of water and open minibar: that gave me the feeling of being waited for!
Ms Noodram, head of reception, is most kind and attentive, do refer to her if anything is needed!
The rooms are really tiny, though, two people in one are a crowd and bump into each other! Also, the ceiling is quite low, so if you're taller than 185cm, mind your head! I believe it would have been better to have fewer rooms but larger ones, especially the deluxe/suite!
Internet is fast and free, breakfast is Mercure standard, dinner menu is stylish and elegant and relatively cheap!
A bus takes you to the heart of Amsterdam in 15 min, every 15 min for €2.50 - one is really not castaway from civilization!
Definitely a place to be back when in need of a couple of nights near Schiphol!

  • Stayed: April 2014, traveled with friends
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3  Thank vitorbabrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureAir, General Manager at Mercure Hotel Amsterdam West, responded to this reviewResponded April 4, 2014

Thank you very much for such a kind review. It is a great pleasure to read how you have enjoyed your stay with the help of our services. I will share your review with our staff and I am sure this will help encouraging to provide a superiour service to all our guests.
I hope you will visit us soon again and your stay will be as pleasant as the previous one.

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Reviewed April 2, 2014

The bed was amazing and the hotel was so quiet!!! Location was superb and the shuttle service to Schipol was well time and very handy. Reception and restaurant staff were helpful and accommodating. Looking forward to going back.

  • Stayed: March 2014, traveled as a couple
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Thank Jenna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureAir, General Manager at Mercure Hotel Amsterdam West, responded to this reviewResponded April 4, 2014

Thank you very much for your kind review! It is a great pleasure to read you have enjoyed your stay and we were able to provide you this pleasant stay. I am also looking forward to welcome you soon again and I hope your visit will be as pleasant as the previous one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Accorhotels.com
1  Thank Richard T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureAir, General Manager at Mercure Hotel Amsterdam West, responded to this reviewResponded April 1, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed March 23, 2014

  • Stayed: February 2014, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank Ilovepannekoeken
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MercureAir, General Manager at Mercure Hotel Amsterdam West, responded to this reviewResponded March 27, 2014

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Reviewed March 7, 2014

Stayed for 2 nights on the way to Africa and one night on the way back. Clean. Comfortable. Convenient. Staff accommodating and friendly. Shuttle service is free and dependable. Restaurant is okay but limited in offerings. Convenience store next door has everything. Bus service across the street for 2.50Euros can get all around Amsterdam. 15 minute bus ride to the Museum plaza! Will stay again anytime using the Amsterdam Schiphol airport.

Room Tip: Ask for the rooms that overlook the pond not the freeway.
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  • Stayed: February 2014, traveled with friends
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1  Thank Baca-Osborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureAir, General Manager at Mercure Hotel Amsterdam West, responded to this reviewResponded March 14, 2014

Thank you very much for your kind review about your stay. I am glad to read you have enjoyed it. I hope you will visit us soon again and your stay will be as pleasant as the previous one.

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Reviewed February 25, 2014

I stayed at the Mercure two nights recently and found the facility to be clean and comfortable. Updates to the interior common areas are apparent and the Dover Sole in the restaurant was quite good! Good service from the personnel there and I heard absolutely no noise from my room overlooking the fountain/reflecting pool. This is not a luxury hotel, but is quite nice for the price paid. I would consider this again if I were working near the airport or in the business park nearby. If I were intent on spending time in the city, I would pay the extra for a hotel nearer to city center.

Room Tip: South side of hotel (away from hotel doors) is quiet and peaceful. I did not upgrade from a basic r...
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  • Stayed: February 2014, traveled on business
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1  Thank Lynn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureAir, General Manager at Mercure Hotel Amsterdam West, responded to this reviewResponded February 26, 2014

Thank you very much for sharing your experiences. It is a pleasure to read you have enjoyed your stay. I hope we can welcome you soon again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Amsterdam West

Address: Oude Haagseweg 20, 1066 BW Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Rembrandtplein
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Best Value Hotel in Amsterdam
#91 Luxury Hotel in Amsterdam
#95 Romantic Hotel in Amsterdam
Price Range: $83 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Amsterdam West 4*
Number of rooms: 152
Official Description (provided by the hotel):
With 152 non smoking rooms, situated 10km from Schiphol Airport,between the highway A4, A9 & A10,Mercure Amsterdam Airport is the ideal hotel for business and leisure purposes.We have 6 suites, 16 recently renovated conference rooms, a Business Point M., a restaurant and a cozy bar with terrace over-looking the lake "Nieuwe Meer".The Rai Congress Center and the city center are easy to reach by car,taxi or public transportation.We offer you a complimentary shuttle service to and from Schiphol Airport. ... more   less 
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Also Known As:
Mercure Amsterdam Airport Hotel Amsterdam
Accor Amsterdam Airport

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