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“A bit strange but nice” 4 of 5 stars
Review of Inntel Hotels Amsterdam Centre

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Inntel Hotels Amsterdam Centre
Ranked #88 of 362 Hotels in Amsterdam
Certificate of Excellence
Broadstairs, England, United Kingdom
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“A bit strange but nice”
4 of 5 stars Reviewed February 8, 2014 via mobile

Hotel is close enough to everything but far enough to avoid the hustle and bustle of this great city

Reception is great then the corridors are a bit unusual, rooms are fine for a city hotel. In room prices for food and drink take the Mickey but you kind of expect that

Staff were great and helpful

Overall the key to a hotel is would I return, yes I would

Stayed December 2013, traveled as a couple
Helpful?
1 Thank Andy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, February 12, 2014
Dear guest,

Thank you very much for your review. It is great to read that you would return to our hotel, you are more then welcome for your next visit in Amsterdam at Inntel Hotels Amsterdam Centre.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,887 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (335)
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Palo Alto, California
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed February 8, 2014

Overall the Inntel is an average hotel. It is not particularly fancy nor is it a dump. There aren't a lot of amenities but the hotel is clean and the bed is comfortable. My husband and I stayed here because the conference we were attending chose this hotel as one of the recommended hotels to stay and paid for my room since I was a speaker. I would not have otherwise chosen this hotel as a place to stay in Amsterdam.

I had notified the hotel of our early arrival and to our delight we were able to check in early.

We had ordered a SIM card to be delivered to us at the hotel. Even though my husband told the SIM card company that the hotel reservation was in my name, the hotel sent the SIM card back to the company when it arrived a day prior to our arrival, instead of just holding the card for us. Then the SIM card got lost in the netherworld between the hotel and the company, with each party pointing the finger back at the other for not getting the card to us. We blame the hotel for not holding it for us. We have been in Amsterdam for 3 days and still haven't been able to get this SIM card.

Worse, the hotel WiFi is terrible. It's unreliable, and the few times when it did work, it was slow. The hotel blamed an area-wide outage but we were able to see hotspots for other nearby hotels as we walked around the area.

Without a SIM card or reliable WiFi, we had no way to communicate with the outside world. We were here on a business trip for three nights, so this was especially devastating for us.

Moreover, our room had a pungent ammonia smell that left my husband searching the internet (while we were at the conference, since we had no internet access in the room) for information on whether ammonia smells are toxic and dangerous to one's health. That's when we realized we should leave the hotel and stay elsewhere.

So even though our room was paid for by the conference, we chose to leave the Inntel and stay at another hotel.

Aside from the technology and smell issues, aesthetically I found the hotel to be rather oddly decorated. Throughout the hotel there are black and white photos of people, larger than life-sized. These photos are neither artistic nor pleasing to look at Aesthetically they add nothing but energetically they are taxing. Every time the elevator door opened I was startled to see large figures in the elevator, only to realize again and again that these were static photos of really large people. In the hotel room, black and white photos of people hang over the beds, looming over and watching you. As a designer I am very aware of my surroundings and aesthetics and found the whole experience to be unnerving.

Regarding location, the hotel is in Amsterdam Center, close to the train station (about a 10 minute walk). It's easy to find and there are plenty of restaurants nearby.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Irene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, February 11, 2014
Dear guest,

Thank you very much for your review on Tripadvisor and complimenting our housekeeping staff and comfortable beds.

But we truly regret you experienced some unpleasant incidents during your stay in our hotel. We sincerely apologize for any inconvenience this might have caused you.

We aim to provide our guests the quality service they are entitled to and regret that we might have failed to do so. Your comments, however, will help us to make the necessary improvements and we thank you for sharing your feedback.

Dear guest, hopefully this will not keep you from visiting us again. When there are any questions please do not hesitate to contact us.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong kong
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 4, 2014

This hotel is in a very convenient location, less than 10mins away from central station, lots of restaurants nearby and shopping street is just few steps away.
The hotel is actually in two building depending on what room you are at, you might have to change lift once to get to your floor but it's not a hassle.
Overall the hotel is very clean and secure, if you dun have a room card you cant activate the lift at main lobby. Wiifi is working fine, lounge are is very cozy, and staff are very helpful too.
The room is small as expected in amsterdam but the space are utilized very well.They also have a luggage room if your departure time is much later than check out time.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank iamsurfergal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, February 11, 2014
Dear guest,

Thank you very much for you nice review on Tripadvisor, this is very much appreciated. We aim to make every stay a success through our colleagues and I am extremely pleased to read that we were able to show this. We hope that we can welcome you again in the near future.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reykjavik, Iceland
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed February 3, 2014

Stayed here for 2 nights at the end of my 2 weeks euro tour. Location couldn't have been better, only a short walking distance to Centraal Station and the touristic Dam Square. Eateries is everywhere and close to tram stop.

Room was comfortable, electric sockets by the bed would be useful. Bathroom was spacious with amenities provided. WiFi was free but breakfast was not included. The reception asked for 50 euros cash deposit just in case we consume the minibar or having breakfast during our stay, it was refunded upon check out. You can buy one day tram ticket at the reception. I would recommend this hotel.

  • Stayed January 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank DenLilleHavrue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, February 5, 2014
Dear guest,

Thank you very much for your nice review on Tripadvisor. Good to read that you ended your Europe tour in Amsterdam. It was nice having you as our guest and we hope that we can welcome you again in the near future at Inntel Hotels.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 2, 2014 via mobile

This is a rather large hotel in the very center of amsterdam. It does not have the charme of a typical dutch place but offers all amenities you need for a short trip. It s clean and calm, and very well located. I come again.

Stayed January 2014, traveled on business
Helpful?
Thank martin4711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, February 5, 2014
Dear guest,

Thank you for sharing your experience. I am happy to hear that you enjoyed your stay and that you found the hotel be clean and calme. I hope to see you again, the next time you visit Amsterdam.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 27, 2014 via mobile

We have just had a 3 night stay for my husband's 50th. The hotel is central but quite. No complaints, beds comfy, staff very helpful. The only glitch was the bathroom floor's are tiled and freezing, so beware. Also breakfast is too expensive, we went out and paid half the price!

Stayed January 2014, traveled as a couple
Helpful?
3 Thank erinisla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, February 4, 2014
Dear guest,

Thank you for choosing Inntel Hotels Amsterdam Centre for you husband's his 50th Birthday. It was a pleasure having you as our guest. We look forward to seeing you again the next time you are in Amsterdam.

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed January 27, 2014

I stayed here over the weekend (25th Jan 2014, Room 2243) for a short break in DAM.

Greeted with a great smile and warm hospitality (Linda at Check-in) was informed the room was not ready as we had arrived very early. Linda upgraded us to the business suite which was a nice gesture.

Left the luggage with the bell man and headed out. Came back checked in, room was great, everything was as I had visited before, great service, clean rooms and a fantastic location for all the DAM sites.

Totally recommend the hotel, perfect for a short stay!

Room Tip: Most of the rooms are good. Try to stay away from the lifts, as being Amsterdam, there is lots of co...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Beenieman76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskia K, Sales Coordinator at Inntel Hotels Amsterdam Centre, responded to this review, February 4, 2014
Dear guest,

Thank you for your review on Tripadvisor.

It is a great pleasure to read that you comment your recent stay at Inntel Hotels Amsterdam Centre as beyond expectations. It is also wonderful that Linda of our front desk made you feel welcome and at home. This is exactly the feeling we would like to create with our guests.

The Inntel Hotels Amsterdam Centre team is hoping to welcoming you back one day!

With best regards,

Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inntel Hotels Amsterdam Centre

Property: Inntel Hotels Amsterdam Centre
Address: Nieuwezijdskolk 19, 1012 PV Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#57 Family Hotel in Amsterdam
#57 Romantic Hotel in Amsterdam
#58 Luxury Hotel in Amsterdam
#69 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inntel Hotels Amsterdam Centre 4*
Number of rooms: 239
Official Description (provided by the hotel):
Visiting Amsterdam is a true experience. Inntel Hotels Amsterdam Centre is the ideal starting point for exploring the city. Located in the heart of Amsterdam at a traffic-free square between Central Station and the Dam, the hotel is within walking distance to the canals and all city highlights. Our 4 star hotel featuring stylish rooms and suites, provides free WiFi internet throughout the premises. ... more   less 
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Also Known As:
Inntel Hotels Amsterdam Centre Hotel Amsterdam
Golden Tulip Hotel Amsterdam
Golden Tulip Amsterdam Centre
Amsterdam Golden Tulip
Hotel Tulip Amsterdam

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