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Inntel Hotels Amsterdam Centre
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Reviews (3,707)
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All reviewsdam squaregreat locationcentral stationgolden tulipbusiness roomthe red light districtamsterdam centreminute walkmini barwithin walking distancesuperior roomdecent sizetram stopanne frank housecity taxrestaurants and barsquiet room
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Reviewed March 24, 2013

Great all round hotel in a good location to the station,shops and Dam Square. We booked a superior room which was a nice room, a little on the small side, but has all the amenitites you'd want plus the bed was very comfy and the bathroom spotless. Hotel has lots of restaurants close by. Staff are all very friendly and leaving our luggage in storage after we had checked out was no problem at all (and free). I would certainly recommend this hotel to anyone intending to visit this great city and would stay here again.

  • Stayed: March 2013, traveled as a couple
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Thank Travelbunny1977_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob C, Front Office Manager at Inntel Hotels Amsterdam Centre, responded to this reviewResponded March 25, 2013

Thank you very much for your positive feedback about your stay at Inntel Hotels Amsterdam Centre! We are very glad to hear that you appreciated our services and location. We are looking forward to may welcome you back at our hotel!

With kind regards,
Inntel Hotels Amsterdam Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2013

Stayed here for four days in January. The hotel has great location; only a 5 minute walk for Central Station and four blocks away form Dam Square. The staff was friendly and helpful.

I booked a superior room on the third floor, overlooking the square in front of the hotel. Room was spacious and clean, with a king sized bed and a nice desk where you can use your laptop. Wifi is free, and it worked quite well. There´s a nicely stocked minibar and TV, as well as an ironing board. Heating is not provided through that AC, but heaters instead, and it was more than enough, even in the middle on January. Everything looked (and smelled) very clean, and throughout my stay, room service kept it spotless.

The square in front of the hotel tends to get noisy at night, especially during the weekends, so you might consider requesting a room that faces in another direction

Breakfast is served on a very cool room with glass ceiling, overlooking and internal patio. There is a small bar in the back of the lobby, past a great fireplace.

I had a very enjoyable stay here, would recommend it without hesitation.

Room Tip: Rooms facing front are noisier
  • Stayed: February 2013, traveled solo
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1  Thank fmonti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob C, Front Office Manager at Inntel Hotels Amsterdam Centre, responded to this reviewResponded March 25, 2013

We are very glad to hear that you enjoyed your at our hotel, in the heart of Amsterdam! We would like to thank you for writing down your experience and we hope to welcome you back soon.

With kind regards,
Inntel Hotels Amsterdam Centre

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Reviewed March 22, 2013

Excellent all round hotel. Good location close to station and shops. Also well served by local restaurants. Good transport links if needed. Bright modern interior loved the overall design of the place - pleasant space to enjoy a drink in the evenings. Buzzy ambience. Room was well kitted out and very clean as was the bathroom. Good hot showers. Also able to access BBC 1 and 2 which was a bonus. Free internet.
Staff exceptionally friendly and went the extra mile to return a missing item to me which I had lost.
will definitely return.

  • Stayed: March 2013, traveled with friends
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Thank violaCambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob C, Front Office Manager at Inntel Hotels Amsterdam Centre, responded to this reviewResponded March 25, 2013

Thank you very much for your positive feedback about your stay at Inntel Hotels Amsterdam Centre. We would also like to thank you for taking time to give your opinion and we are looking forward to welcome you back at our hotel!

With kind regards,
Inntel Hotels Amsterdam Centre

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Reviewed March 21, 2013

I can't believe the reviews are this positive on this hotel. We checked in and were given a room on the 3rd floor. As the elevator went up an AWFUL smell started to billow in. When the doors opened, the whole floor REAKED like toilet cakes or bug spray. The room was just as bad. We travel at least 20 times per year for work and have never experienced a smell like this. To give them the benefit of the doubt we opened the windows, cranked the heat, and sprayed some fabreze I always pack and went to grab some food.

On the way back up to our room we stopped the elevator on all floors which smelled the exact same. I kid you not.... like someone wiped the toilet cakes all over the walls! After 15 minutes sitting in the room we both had intense headaches and felt like you could taste this odor so we decided to check out. The items inside the room (coffee pot, cups, etc) were dirty and the bathrooms are so ghetto! You have to push a pump to flush the toilet which is put together by some pvc pipes sticking out of the wall. This is our 5th hotel in Amsterdam that we've stayed at and by far the nastiest!

This is the FIRST time we have ever left a hotel, we are very understanding people but this was rediculous.

When we got to the front desk and explained our reason for departure the manager told us, we must be sensitve and have problems with a lot of hotels because they didn't use anything special. She also proceeded to tell us we would be responsible for the first night stay because we did not cancel 24 hours before.

I told her it was our first time leaving a place and it was disrespectful for her to make an accusation about us like she did, nor would we be paying for a hotel that we spent 1 hour in and left because of THEIR problem.

She literally argued with us over the credit for 15 minutes until my husband said he would call AMEX and the travel agent we used to get our credit whether they liked it or not because it was their error. She finally processed the credit.

We went to the SWISS hotel which was 100% nicer, smelled amazing, VERY CLEAN, and same price!! We will NEVER use this hotel again and suggest others do the same!

Room Tip: Pick the swiss hotel instead
  • Stayed: March 2013, traveled on business
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8  Thank B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob C, Front Office Manager at Inntel Hotels Amsterdam Centre, responded to this reviewResponded March 26, 2013

Dear sir/madam,

We would like to inform you that we will contact you personally.

With kind regards,
Inntel Hotels Amsterdam Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2013

Very nice from the beginning on - got an upgrade in the room which was very nice, very professional check in - hotel room was perfect - everything is there what you need, very clean and comfortable, breakfast was excellent and lots of to choose from, bar at night was fun too- excellent Cosmo ;-) overall a perfect place - it is situated perfectly - right in front of the house is a stop for public transportation and DAMRAK is also very close - we had some great days!! Thank you

  • Stayed: March 2013, traveled with friends
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Thank snowballWeiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rob C, Front Office Manager at Inntel Hotels Amsterdam Centre, responded to this reviewResponded March 25, 2013

Thank you very much for your positive feedback about your stay at Inntel Hotels Amsterdam Centre. We are very glad to hear that you enjoyed your stay and we hope to may welcome you back soon at our hotel.

With kind regards,
Inntel Hotels Amsterdam Centre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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