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Reviewed December 6, 2017 via mobile

Not very nice. The hotel is under construction but it’s not clear on their website. It would be fine but no restaurant, lobby and the service really took a beating. The rooms were not as in the booking as well.

And they charge premium anyway.

Stayed: December 2017, traveled on business
Thank LikeaCarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2017

Very central location and easy to get to by train. Only a 10 minute walk away from Centraal Station, which was very convenient. Had a very long 30 hour journey to Amsterdam and front desk staff were very understanding and made the check in as quick as possible. They were also very friendly and accomodating.
The hotel restaurant was closed for renovation, however there were plenty of cafes and restaurants around, so finding somewhere for lunch and dinner was no problem.
The room was quite small, but newly refurbished and very clean and enough for a solo traveller. Handy was also very useful, with the free international calls, wifi and maps.
Had a very pleasant stay overall.

  • Stayed: November 2017, traveled solo
    • Location
    • Cleanliness
    • Service
Thank YHNguyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2017 via mobile

This is supposed to be a 4 stars hotel and you pay the price of a 4 stars.... No restaurant....no breakfast....no room service... room not clean ... no isolation ....plenty noise from the street. If i have an advice to give you « Never go to this place ». Vers Good location but such a bad hotel and bad service. I had to go to the market a 22pm to buy earplugs for the noise from the street.....240 € for one night ... Un véritable scandale.

Stayed: November 2017, traveled as a couple
2  Thank Nicolas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelamsterdam93, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this reviewResponded November 5, 2017

We regret that your impression of the hotel didn't gave you a four star feeling. I was happy to learn that you spoke with the Front Office Manager at check out and a few of you discomforts were clarified. We strive that all our guests are informed of the construction that is going on prior of arrival. I was also happy to learn that you were satisfied with the size of the room and that you enjoyed the breakfast. I would like to thank you for your understanding nin this matter and we would be delighted to welcome you back again in our hotel after the refurbishment is done.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2017 via mobile

Very clean and great location, very central, surrounded by restaurants and shops.
Only thing we didn’t like our double bed was 2 twin beds together even the duvet were singles, so me and my boyfriend couldn’t sleep close to each other, not even share the same duvet, when we tried to sleep together the beds were getting away from each other and we would wake up almost falling in the gap between the beds!!! Also the pillows were not proper pillows they were cushions and there was only 1 for each bed !
Other then that we had an amazing stay.

Stayed: October 2017, traveled as a couple
Thank HHeloisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelamsterdam93, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this reviewResponded November 1, 2017

Thank you for your review, pleased to read that you had an amazing stay in Amsterdam! Very sorry to hear about your duvets: our common practice is to provide you with a topper and a double duvet. We sincerely apologise that this did not seem to be the case for you and your boyfriend. Do feel free to approach us next time as I am sure we will hapily provide, and I will contact our housekeeping department to reaffirm that we always provide this to our guests that request to share a twin bed.
Once again our apologies, we are glad however that this didn't impact your stay too much and hope to welcome you back someday.

Kind regards,
M. Romein
General Manager

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Reviewed October 19, 2017

Booked here for 4 nights, got a fabulous room with balcony overlooking the main street and Dam Square. The room was very clean and the staff couldn't do enough for us. I would like to go back when the renovations are finished and stay again. Honestly couldn't fault here.

  • Stayed: September 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank HMDIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelamsterdam93, General Manager at Hotel Amsterdam - De Roode Leeuw, responded to this reviewResponded October 25, 2017

Thank you so much for your excellent review. We would love to welcome you back after the renovations. Hope to see you then!

Kind regards,
M. Romein
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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