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“Enjoyed our 5 day stay pre- cruise, not so much our 1 day post cruise”

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Renaissance Amsterdam Hotel
Ranked #84 of 374 Hotels in Amsterdam
Certificate of Excellence
Reviewed August 14, 2013

We were warmly welcomed when we arrived after a Red Eye flight from Atlanta. Michael checked us in, found us a room with a stand- up shower as requested ( after a few tries) and was extremely helpful and friendly throughout our stay. He recommended areas in which to walk that were slightly off the beaten path.. The location was great. We only rode a Tram one time since we are walkers and found our way with good maps - only lost our way a couple of times. Our room was very clean, made up quickly after we left it and we had plenty of towels and toiletries. As Platinum Marriott Rewards members, we had access to the Lounge for breakfast, afternoon tea and drinks and snacks in early evening. We were disappointed to find very little variety offered ( same foods for breakfast and snacks every day) as if the hotel was catering to a rapid turnover clientele rather then recognizing that some of us used the hotel as our home for longer stays.

When we returned for one night post cruise, we were happy to be checked in once again by Michael we booked us into 'our' room from pre- cruise. Unfortunately, the hotel was very crowed; it was hard to even find a lobby seat, and the lounge where we went to wait for our room to be ready was full and had several families with noisy young children putting feet on furniture and devouring the food. The hostesses ignored the behaviors of the children and therefore the needs of the other guests. This behavior occurred at breakfast as well. Tables were not cleared in a timely manner. We moved to the room with the business center and again found people with bare feet on furniture and stains from spilled food on chairs.

We really liked staying there, found the Navigators and Concierges friendly and helpful and luggage well cared for. We would return when we come back to Amsterdam, if the issues we raised are corrected. Great location and Michael's assistance was exemplary

Stayed: July 2013, traveled as a couple
1  Thank spengle1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 13, 2013

The Renaissance Amsterdam is just a few minutes' walk from the central station but on a quiet side street, yet very handy for the trams - you can get anywhere easily. The lobby is smart, rooms comfortable with windows that open! The hotel has an Italian restaurant and also a Brown Pub serving excellent pea soup and other Dutch specialities. The club lounge offers breakfast, afternoon tea, hors-d'oeuvre and drinks - a good deal for members and those in on the club level. Staff were all very friendly and helpful. The conference center is in a converted church across the road. Sometimes very large groups are booked in but soon absorbed. Shirts cost €9. A very pleasant stay.

  • Stayed: July 2013, traveled with friends
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Thank Camwas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

This hotel is in a very close location from the Amsterdam Central Station (4 Blocks). We made the mistake of getting a cab and it took 3 minutes and 5 Euros. It is best to walk... Also, it is central to transportation to the city center. The upgrade of the wifi and breakfast is well worth it. It also includes access to the lounge. In the Lounge it includes mid afternoon snacks and beer and juices. Customer service was great. The rooms were comfortable. We were 2 adults and 2 teens in one room. No issues with space.

Room Tip: Request if possible a room in the main building. For rooms with capacity of 4 people to a room they...
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  • Stayed: July 2013, traveled with family
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Thank germanmiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Visited the hotel during a short summer break to Amsterdam in July 2013. The hotel is located on a silent nice street just off the Damrak and within 5-minutes walk to the Centraal Station. The street itself as well as the location if fantastic - with small cafes and restaurants around as well as the several nice coffeeshops in the area. Perfect for walking around, only 10 minutes walk to Dam Square, Red Light District, etc. where all the action is going on. In general - the property is modern, nice and comfortable, the only drowback is the Wing A (the oldest one) which is located good 10 minutes walk inside the buildings from the reception with the elevators change - this was really frustrating after a long day when all you think about is dropping to your bed and sleep. However, this was not a major issue. The concierge service (or, as they call it - navigators) was extremely friendly and helpful with the restaurant recommendations and bookings. Resume: very nice hotel for a short stay in Amsterdam, the city worths it, no doubt at all!

Room Tip: Avoid the rooms in Wing A!
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  • Stayed: July 2013, traveled as a couple
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Thank Riad104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Location and space are two reasons to stay here. It’s really close to the train station, and it’s practically across the street from my favorite restaurant, Moti Mahal. It's also on a quiet street, so there have never been any issues with noise. We usually don’t stay in U.S.-based chains when we’re overseas, but this one doesn’t feel like a Renaissance. The rooms are spacious but not at all generic. This time, we had breakfast at the hotel due to a really early train departure (so it was the only thing open). Again, not the generic breakfast I was expecting; it was actually quite good. This was our fourth trip to Amsterdam, and we've stayed here the last three times. It's consistently good.

  • Stayed: March 2013, traveled as a couple
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Thank JSplain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Three generations of us stayed at the renaissance on a 2 night stay,great location 3 minutes from central station but in a quiet road.Breakfast was taken sitting in the sunshine at the cafe across the road beside the canal,right next door to this was a tapas restaurant where we had lunch on the first day.The staff in the hotel were very friendly and helpful nothing was too much trouble,we had a very spacious room ,with very comfortable beds and pillows.
The hotel was situated in a very convenient location for exploring amsterdam,we took a city tour hop on hop off bus ,trip down the canal and a visit to the Anne Frank museum is a must although we found early evening a better time as there are always queues.Most places are within in walking distance but the trams are an excellent form of transport with a ticket costing 2 euros80 and lasting an hour.Bicycles are also really good for getting around the city.Lots of museums including Maritime,Van Gogh,Heineken experience and manny others.Plenty of things to do whatever the weather and for all ages.Will definitely return

Room Tip: A room overlooking the quiet street provides a nice outlook
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  • Stayed: August 2013, traveled with family
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1  Thank 928janeya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

We had a great stay at this property. The rooms were clean, modern, and spacious (particularly for Europe) and appointed with everything I expected (including a kettle) and the beds were quite comfortable. While we didn't have much of a view from our room (it overlooked an alley and another building), the room was very quiet -- not always the case with a hotel in a central tourist district.

The lobby and other public spaces look great -- again quite modern and stylish. The hotel staff was friendly, pleasant and helpful for us and it was never a problem that we didn't speak any Dutch.

We had access to the lounge, which provided a nice selection of breakfast items on weekdays (though some items like cheese and yogurt occasionally ran out and weren't refilled), and access to soft drinks and snacks during the rest of the day (including an afternoon tea with pastries). I didn't make it to the weekend breakfast in the restaurant, but my friend traveling with me did and said the experience was rather chaotic.

The location was great for us -- a very short walk to the train station, trams, and all of central Amsterdam. I loved being able to walk out the door and be just minutes from canals, restaurants, and all the character one expects from visiting there. However, the area near the hotel does have a number of "coffee shops", red light windows, and interesting "souvenir" shops, so parents traveling with their families may need to explain some things to their kids.

Getting to the major art museums like the Rijksmusueum was pretty easy too -- there's a tram stop just a few blocks from the hotel, and from there it's a direct, 10-15 minute trip.

  • Stayed: July 2013, traveled with friends
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Thank AShoemaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Amsterdam Hotel

Address: Kattengat 1, 1012 SZ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#51 Business Hotel in Amsterdam
#52 Family Hotel in Amsterdam
#54 Romantic Hotel in Amsterdam
#57 Luxury Hotel in Amsterdam
Price Range: $185 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Amsterdam Hotel 5*
Number of rooms: 402
Official Description (provided by the hotel):
Located within walking distance of Central Station in the historic city centre of charming Amsterdam, the Renaissance Amsterdam Hotel is a top-tier choice of travelers. Regardless of reasoning for travel, guests will find comfort in our warm welcoming lobby, renovated guest accommodations featuring Renaissance Bedding, and a well crafted incentive of dining options within the hotel walls. ... more   less 
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Also Known As:
Amsterdam Renaissance

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