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“Second review. Much improved since last year!” 4 of 5 stars
Review of Holiday Inn Amsterdam

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Holiday Inn Amsterdam
Ranked #134 of 364 Hotels in Amsterdam
Spencer, Massachusetts, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Second review. Much improved since last year!”
4 of 5 stars Reviewed February 17, 2014

I decided to book again this same hotel after a not-so-good experience last year. I would like to say that this visit was much improved. I had a very nice stay at the Holiday Inn and plan to return next year. My only hope is that they improve on the reliability of the Internet connection - it became difficult to do work from my room in the morning.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, February 18, 2014
Dear Kyle S,
Thank you for giving the Holiday Inn Amsterdam a second chance. It is great to read that this experience has changed your opinion after your first stay.
We are continuously evaluating our internet and making improvements where possible, so thank you for providing us feedback on this subject.
Kind regards,
Pascal Aartman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,241 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
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  • English first
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English first
Amsterdam, The Netherlands
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 10, 2014

After a long trip we came at the hotel were we were got a very warm welcome.
Large clean rooms and fantastic atmosphere. Very experienced and friendly staff. Best bar in town. Definitely go back here next time.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank pasman1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, February 12, 2014
Dear pasman1000,
Thank you for leaving a review on Tripadvisor about your stay.
It is great to read that you are such a fan of our bar Vermont. Thank you for these compliments and we hope to welcome you back soon.
Kind regards,
Pascal Aartman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 10, 2014

I have been staying here for 12 years. Its an easy cab ride from the airport (Euro 35) and then on the tram / metro route to get around.
Always clean and welcoming.
Best feature is the breakfast bar. One of the best around.

Room Tip: If you travel overnight from the US, ask for early access to the room. They almost always oblige. I...
See more room tips
  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Bob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, February 12, 2014
Dear Bob F,
It is great to receive such positive feedback from a loyal guest. Ofcourse we provide an early check in when we are able to.
We are looking forward to your next stay and your next review.
Kind regards,
Pascal Aartman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenview, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 29, 2014

Far from Dam Square.Near train station but service stops @ midnight. Just upset with Tripadvisor/AMEX promo stating $50 off if I charge $250 or greater .Just got my credit after 4 calls and 3 months later.

Stayed October 2013, traveled with family
Helpful?
1 Thank maria o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, February 3, 2014
Dear maria o,
Thank you for expressing your experience at our hotel.
We are looking forward to your next review on Tripadvisor or on our own site.
Kind regards,
Pascal Aartman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gravesend, United Kingdom
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed January 24, 2014

Stayed here for just over a week for work and thought it was excellent. The staff are all very friendly and helpful. The room was a good size and very clean. Breakfast has a really good selection and we also had dinner and room service which I thought was great.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sophie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, January 26, 2014
Dear Sophie B,
Thank you for leaving your review on Tripadvisor.
It is great to read that you enjoyed our hotel and the services we provide for over a week. Thank you for your compliments regarding room and breakfast.
We would welcome the opportunity to be your host again in the future. Perhaps for a leisure trip to Amsterdam.
Kind regards,
Pascal Aartman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbridge, Canada
Level Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed January 20, 2014

I loved this hotel. It was like being in a quiet, peaceful resort, yet having all the wonders of Amsterdam a short tram ride away. My favourite thing about this hotel was the location - absolutely brilliant. You're in a nice, quiet, part of Amsterdam, away from all the hustle and bustle of city centre, yet you can be in the city centre within 15-20 minutes via a scenic route that gives you a good view of city, or even quicker with the metro that's just a 5-minute walk away.

There were lots of other positives too - very nice breakfast - good selection; very friendly and helpful staff; ease of check in and check out; very close proximity to Amstel Park, which even in winter, was a delightful place to be. Angry Birds in the lift - small wonder my kids constantly felt the need to go get ice from the ice machine downstairs.

What I would change - TV (screen's too small; channel selection could be much much better)
Bed - not sufficient support. In particular, one of our beds sagged, which required constant moving around to find a comfortable sleeping position.

In all, my family had a good stay here, and we would definitely recommend this hotel.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank maryCapeT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, January 21, 2014
Dear maryCapeT,
Thank you for taking the time to write a review on Tripadvisor regarding your stay at Holiday inn Amsterdam.
It is great to read that you and your family appreciated the location of our hotel and the services we provide. I do want to apologise for the inconvenience you experienced with the bedding. We try to keep our beds as comfortable as possible and replace the matrasses when needed.
Thank you again for providing us with this feedback.
Kind regards,
Pascal Aartman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mecca, Saudi Arabia
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed January 18, 2014

It was december and my room heating was not working , so reception girl came to my room and checked the said "yes it is not heating let me send you portable heater" :) :)
And she send a small portable heater... Hotel standart level is lower then Holiday Inn standarts. If you cant find a good hotel then could be an alternative..

Room Tip: Ask for a warm room.....
See more room tips
  • Stayed December 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank ottomansultan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnAmsterdam, General Manager at Holiday Inn Amsterdam, responded to this review, January 21, 2014
Dear ottomansultan,
Thank you for providing us with feedback regarding your stay.
I apologise for the inconvenience you experienced with the heating. Hopefully the solution provided by our front desk employee was sufficient and kept you warm in your room.
We hope that during a future stay you can experience our proper room quality.
Kind regards,
Pascal Aartman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Amsterdam

Property: Holiday Inn Amsterdam
Address: De Boelelaan 2, 1083 HJ Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#81 Luxury Hotel in Amsterdam
#81 Business Hotel in Amsterdam
#94 Family Hotel in Amsterdam
#101 Romantic Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Amsterdam 4*
Number of rooms: 264
Official Description (provided by the hotel):
The hotel Holiday Inn Amsterdam located south of Amsterdam city centre is an ideal hotel for both business and leisure travellers. RAI train station is a 3-minute walk offering a direct 10-minute service to Amsterdam Airport Schiphol. From RAI station you can also easily catch a metro or tram to Amsterdam city centre, both only a 15-minute ride.RAI Convention centre, at 600 meters, is within walking distance of the hotel. Holiday Inn Amsterdam is also close to all main offices on the Zuid-As , such as Ernst & Young, ING, ABN Amro, Baker & McKenzie, Akzo Nobel, Accenture and the World Trade Centre.The Rijksmuseum and Van Gogh Museum are only a short tram ride away. Alternatively you might fancy a relaxing 30-minute walk through the popular neighbourhood Oud-Zuid to reach Amsterdam s renowned museum district. You could also opt for renting a bike at reception to discover the city as a true local. All our 264 spacious rooms have been recently renovated, in addition to our comfortable and stylish lobby. Holiday Inn Amsterdam features 13 multifunctional meeting rooms, a mini-gym and a cosy bar & restaurant. WIFI Internet access is available free of charge in all public areas and rooms from the 9th 15th floor. Please note that this is a full non-smoking hotel. ... more   less 
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Also Known As:
Holiday Inn Amsterdam Hotel Amsterdam
Amsterdam Holiday Inn

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