I stayed two nights here very recently. I had a negative experience from the start when the Holiday Inn Express Shuttle from the airport promised me a ride to the Holiday Inn and then deserted me at the Holiday Inn Express. I even showed the driver the address on a piece of paper to confirm at the airport that we were going to the right building! The staff at Holiday Inn tends to separate the two hotels like they are completely different companies. As a consumer, I have no tolerance for internal corporate organizational failures. In other words, I don't care that you are not talking to each other...get your act together! I ended up being over an hour late to my meeting that I paid an extra 800 Euro for a flight to get me there ontime. Not a good start.
Once at the correct hotel (Holiday Inn, non-Express) the front desk was unapologetic for the mishap. This is no cheap hotel by the way - for a Holiday Inn it costed me 250 Euro a night. The room was mediocre with very minimal features. However, the breakfast was pretty good, probably the best part of the hotel and it's saving grace.
The WiFi really sucks with their little code coupons they give you for a 24-hour pass- 15 Euro/day for access. I've had 56k modems run faster then the wireless or even the wired connection in the room.
It is a rather short walk to the Amsterdam RAI station. Be careful though and bring exact change. The front desk left out some details on what a pain it was to navigate the station and the need for exact change - it does not take US credit cards and the machines sometimes require service, hence requiring exact Euro change. In the evening it is unmanned and the machines are flaky and confusing as well. I think I spent over an hour of confusion at the station, walking around to find change and then buying a ticket for a train that was no longer in service that night. My advice, ask lots and lots of questions at the front desk.
I paid in advance for the hotel online, nearly a month in advance, although when I went to check-out the icing on the cake was that they told me their taxes increased and that they needed more money beyond the tax I paid a month in advance for. This is yet another "not my problem" routine. Arguably, they could have eaten the tax considering I did not charge them interest on my money for a month!
- Official Description (provided by the hotel):
- The Holiday Inn Amsterdam located south of Amsterdam city centre is an ideal hotel for both business and leisure travellers. RAI train station is a 3-minute walk offering a direct 10-minute service to Schiphol Amsterdam Airport. From RAI station you can also easily catch a metro or tram to Amsterdam city centre, both only a 15-minute ride. RAI Convention centre, at 600 meters, is within walking distance of the hotel. Holiday Inn Amsterdam is also close to all main offices on the Zuid-As and the World Trade Centre. The Rijksmuseum and Van Gogh Museum are only a short tram ride away. Alternatively you might fancy a relaxing 30-minute walk through the popular neighbourhood Oud-Zuid to reach Amsterdam s renowned museum district or a walk trough leafy Amstelpark just across the street. You could also opt for renting a bike at reception to discover the city as a true local. All our 264 spacious rooms have been recently renovated, in addition to our comfortable and stylish Open Lobby. Holiday Inn Amsterdam features 11 multifunctional meeting rooms, a fully equipped fitness center and the largest and liveliest Open Lobby of Europe. Providing you with loads of space to work, eat & drink, relax and socialize. Get comfortably installed and treat yourself on a delicious STARBUCKS coffee from our To Go Café. WIFI Internet access is available free of charge throughout the entire hotel. Please note that this is a full non-smoking hotel. ... more less
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- Also Known As:
- Holiday Inn Amsterdam Hotel Amsterdam
- Amsterdam Holiday Inn