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“Great location” 5 of 5 stars
Review of Crowne Plaza Amsterdam City Centre

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Crowne Plaza Amsterdam City Centre
4.0 of 5 Hotel   |   Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands (Centrum)   |  
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Ranked #21 of 363 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersSilver level
Houston
Level Contributor
49 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great location”
5 of 5 stars Reviewed August 7, 2012

Next to the train station. Walking distance to all tourist sites in the city.
Friendly staff and luxury hotel.
Worth the money. Room was big and comfortable
I only stayed one day in Amsterdam but it was worth it.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Kmjr2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 31, 2012
Dear valued guest,

Thank you for your comments on Tripadvisor following your recent stay in Amsterdam.

I am sorry to read you were here only 1 day to enjoy this beautiful city. The hotel is indeed centrally located which makes it a perfect venue to venture out into town during leisure or during the couple of hours one has after all day meetings.

We look forward welcoming you back, hopefully you will have some more time spend with us.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,883 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (471)
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toronto
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed August 6, 2012

We found this hotel to be a good fit for our needs traveling as a couple. The room was lovely. The breakfasts were far more than adequate. Internet access worked well. Staff support and couresty was over the top execllent -- from check in, the phone requests to help from the concierge to book things we asked for, things we were considering, and things we asked for a recommendation on. The location seems like an excellent one to access many thing you might want as a tourist (tram, train station, canal tours, strolls through old town, and restaurant. We'd go back.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jfmack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 31, 2012
Dear valued guest,

Thank you for your review following you recent travel to Amsterdam. I am delighted to read you found the hotel to be a good fit for your needs.

The hotel is indeed centrally located in Amsterdam and we are very proud of the product we are able to deliver to our guests.

Thank you as well for commenting on the staff support and courtesy. I will ensure to share your comments throughout the hotel.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 5, 2012

Stayed for two nights in July before a Baltic cruise. Despite a lot of rain, I would stay here again in a moment. Club room was great and worth the extra $$. Great location, very quiet, super staff. Concierge service was outstanding. A little pricey by US standards but not for Amsterdam. Close to everything. Highly recommended.

Stayed July 2012
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 15, 2012
Dear valued guest,

Thank you for staying at the Crowne Plaza Amsterdam City Centre as your pre-cruise hotel.

I am delighted to read your review on Tripadvisor and glad you enjoyed your stay with us.
Your comments in regards to our staff and concierge team have been forwarded to them and they were very pleased to hear your feedback.

European Hotesl indeed are somewhat more expensive than US hotels but I am very happy you had a "great stay" and would recommend us.

Hopefully next time in Europe you will visit Amsterdam a bit longer.....

Kind regards,

Maurice Janssen
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level Contributor
99 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed August 2, 2012

Just back from a long weekend in Amsterdam staying in the city centre Crowne Plaza. The hotel has a fantastic location in Amsterdam 300 metres from Central Station an right next to the main city centre.

I stayed in a club room, huge bed and a lovely room, views arent all that great from the rooms otherwise fine.

Had breakfast in the hotel, very extensive selection though expensive at 24 Euro each, but you can always sneak a few things for your lunch :-)

Didnt eat in the restaurant (see other restaurant reviews)

Staff were fantastic especially Samantha on reception on arrival, first class.

Also has a nice little gym to work off thise Stroopwaffles!

Running

I always like to review the running possibilities from my hotel reviews, difficult running from here due to the location, danger of being killed by Bike, moped, tram,. rickshaw, bus etc etc.

Area along the water behind the central station is OK, but still best away from the busy rush hour.

alternative is to make your way to Vondelpark where there are 3 set runs (1.5, 2.5 and 3.5 miles) without the bulk of the traffic (bikes still an issue!) The runs are mapped out on the wall next to the ASICS shop at the main entrance.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Ian_is_homer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 15, 2012
Dear valued guest,

Many thanks for your review on the Crowne Plaza Amsterdam City Centre. I am delighted to see your nice comments on the hotel and its staff. Samatha was very pleased to read your note about her.

The hotel is indeed centrally located and provides easy access to all the major Amsterdam sights.
As we are a City Centre location and the hotel is evenly high with the Neighbours the views are limited. The rooms facing the street have most views but one might experience somewhat more street noise.

Great to see you went running while in Amsterdam. I am sure our future guests appreciate your comments and running trail.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 31, 2012

Nice hotel in a good location. Extra charges for wi-fi 20 Euro a night more a business hotel than a tourist hotel. Over priced and didn't feel like value for money just another hotel room. Will try some where else next trip.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank PerthFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 15, 2012
Dear valued guest,

Thank you for your review on Tripadvisor following your recent stay at the Crowne Plaza Amsterdam City Centre hotel.

Allthough the hotel does have meeting facilities and can host meeting and the business traveler we do receive many leisure guests as well.

Could you provide me with some more details as to how you perceive a City Centre tourist hotel? Please email me at maurice.janssen@ihg.com. I would be delighted to receive your email in order for us to see if we can improve our services offered to our guest.

Thanking you in advance.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 31, 2012

The hotel is very well located for the city centre and the rooms and service are of a very high standard. The only downside was the club lounge which was vey disappointing when compared with other Crowne Plaza and Intercontinental lounges. I would definitely stay here again but would not pay extra for the club lounge.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Franklin2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 15, 2012
Dear valued guest,

Thank you for your feedback in regards to the Crowne Plaza Amsterdam City Centre.

I am very pleased to see that you enjoyed your stay with us. The hotel is indeed centrally located in the heart of Amsterdam with all major sights nearby.

From your review I understand that you found Our Clublounge disappointing. Could I ask you to give us some more detailed information of your experience by emailing: maurice.janssen@hotmail.com.

I look forward hearing from you as this enables us to improve our services.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 30, 2012

My husband and I chose the amsterdam crowne plaza for our 2nd visit to amsterdam. The location cannot be beaten, a very pleasant and seamless journey from the airport, centraal station to checking in. Staff were absolutely impeccable, special thanks to rik who was very friendly and attentive; but all staff we encountered were exceptional and should be recognised. A benchmark for other hotels!!!!!!! We will definitely be returning as soon as we can.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lovetravelling37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPamsterdam, Rooms Division Manager at Crowne Plaza Amsterdam City Centre, responded to this review, August 15, 2012
Dear valued guest,

Thank you very much for qualifying us "perfect hotel, Best in Amsterdam"

I am delighted to read you enjoyed the location of the hotel and gave big kuddo's to our staff. I have thanked Rik on your behalf and he was very pleased to hear your comments.

The team at the Crowne Plaza Amsterdam City Centre really enjoys making our guests feel at home and it is very nice to see that this is noticed and valued by our guests.

I look forward welcoming you back to the Crowne Plaza Amsterdam City Centre in the near future.

Kind regards,

Maurice Janssen
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam City Centre

Property: Crowne Plaza Amsterdam City Centre
Address: Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Amsterdam
#12 Green Hotel in Amsterdam
#16 Romantic Hotel in Amsterdam
#16 Luxury Hotel in Amsterdam
#18 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Amsterdam City Centre 4*
Number of rooms: 270
Reservation Options:
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Also Known As:
Crowne Plaza City Centre Hotel Amsterdam
Crowne Plaza Amsterdam
Crowne Plaza Hotel Amsterdam

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