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“Location and Service” 5 of 5 stars
Review of Hampshire Hotel - Amsterdam American

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Hampshire Hotel - Amsterdam American
Ranked #74 of 362 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersGold level
Phoenix, Arizona
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Location and Service”
5 of 5 stars Reviewed September 27, 2011

Our third trip to Amsterdam and we chose the Eden American for the great location in the Leidseplein and the provided amenities. We love Amsterdam and checked out a number of hotels for this trip.. We had once enjoyed the Bellevue, The Park, and also spent five days on a houseboat. Nothing can compete with the houseboat experience, but the Eden filled our needs for this trip. We had a split agenda arriving for a 2 day stay, heading to Groningen for a night and back to the Eden for one night. We had an early check in to a great room, very spacious, to rest up after our flight. We were able to leave our bags for the night away and returned to an equally lovely room. A friend traveling with us also had one of the beautiful balcony rooms overlooking the city. We were very happy with the service, comfort, location and value. A beautiful hotel. Don'r miss eating at "de balie" a few steps across the square. Our favorite.

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rastawoman123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRomein, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, September 29, 2011
We were pleased to notice that you had a good stay and would like to thank you for your kind words. Receiving positive feedback is always a pleasure and I will make sure the hotel staff receives the opportunity to read it. Looking forward to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (418)
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conwy
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed September 26, 2011

stayed here for two nights and enjoyed the stay. considering i only wanted a bed because i was on a bit of a boozy one with my mate i thought the hotel was very good indeed, everything you needed and great service.
will definitely stay again on my next visit with my girlfriend. perfect for couples or if your with a friend.

  • Stayed December 2010, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank kev_oasis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRomein, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, September 27, 2011
Just a short note to thank you for your kind words. Receiving positive feedback is always a pleasure and I will make sure the hotel staff receives the opportunity to read it. Looking forward to welcome you back later this year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
90 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed September 26, 2011

We stayed at the Eden Amsterdam American Hotel from 19-22 September 2011 and thoroughly enjoyed our visit. We lived in Amsterdam in the mid 1970s so we know the hotel well and it has always been one of our favorite Amsterdam hotels and cafes. It has been restored and the art deco features are more beautiful than we recall.

We requested a higher level room with a terrace facing the canal and were given just this room which was marvelous! Beautifully appointed and restored room with a contemporary bathroom. We could not have been more pleased and also found the service throughout the hotel excellent.

Highly recommended!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank whiteoakspring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRomein, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, September 27, 2011
First of all we would like to thank you for having taken the time to share your experiences on Tripadvisor. We are pleased to notice that you had an excellent stay and would like to thank you for your kind words. Receiving positive feedback is always a pleasure and I will make sure the hotel staff receives the opportunity to read it. We look forward welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 16, 2011

Location: The hotel has the kind of location that we like: quiet, but very near to the busy areas.
There are a lot of good restaurants, bars around. There is also an upscale shopping area nearby. It is not that close to the Old Town but there is a tram stop in front of the hotel that gets you there in few minutes. There is also a canal hop-on-hop-off right outside the hotel. You may also take an hour boat cruise a few blocks from the hotel. The hotel is also in a walking distance from the museum area - I suggest buying tickets in advance via Internet to avoid long queues- Rijksmuseum in a must as well as Van Gogh Museum.

Room: We took an American Junior Suite (room 117) and got a good price by booking in advance. It is spacious, clean, with a small private terrace facing the square, but it is dated and a bit dark. The bed is very comfortable and the windows are soundproofed which garanteed us a good night sleep. The bathroom is small, very basic toiletries and needs renovation - the shower is very good though.

Service: Nice staff, sometimes aloof, but generally good. The concierge was always very helpful giving directions, general information and making reservations.
Breakfast is good enough.

In general, we had a nice four-day stay. We were luck to have four sunny days, it was spring and the tulips were blooming. Visiting Keukenhof was an amazing experience. It is possible to get there by regular buses or taking a tour - there is one that pick you up across from the hotel.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank Eliza53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRomein, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, September 26, 2011
Just a short note to thank you for your kind words. Receiving positive feedback is always a pleasure and I will make sure the hotel staff receives the opportunity to read it. Looking forward to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 14, 2011

They said our room would be ready at 3pm. Told us to wait in the bar. Room was ready at 5pm. Had to stand at the desk while others behind the counter were too busy chatting with each other to help us. The lobby is tacky looking. Watch out for the automatic lobby doors people were getting trapped in the foyer when the doors would not open. Room was shabby. Free wifi was a benefit. Location near the tram was good. Not sure that there really is a good location in Amsterdam. Dont take a taxi in Amsterdam. 20 euro from the train. Also don't waste your money on a canal cruise.

  • Stayed September 2011
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Catherine310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRomein, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, September 16, 2011
Here at the hotel we aim to do our very best for every guest, and it is our continuous goal to exceed customer expectations. We can only achieve this by listening and reacting to your valuable comments. We share guest comments throughout the hotel, as we believe that constructive critiques are powerful tools that will only help us learn and improve.
We are very sorry that your stay at our hotel did not meet your expectations and we sincerely apologise for our lack of compassion. Please be informed that I have spoken to the department heads involved to prevent this form happening again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 12, 2011

The hotel was easy to access from the main train station (about 15 min ride) and located in a great location with plenty of restaurants, bars and entertainment. We took a canal hop-on-hop-off tour and it stopped right outside the hotel which was great especially in June when it rains every few hours.
I emailed ahead of time to request a two-bed room and they were more than happy to accommodate us when we arrived. The hotel itself has an old feel but with modern touches. The room was small but comfortable.
One night the hotel was especially accommodating; we called up room service and they had stopped serving a certain item and they said that they would be happy to make us the item we were looking for. It was so yummy!
The front desk staff was really friendly and helpful!

Room Tip: Email the hotel and request a certain type of room if you have specific requirements.
See more room tips
  • Stayed June 2011, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
1 Thank crobbtu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRomein, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, September 14, 2011
Thank you for having taken the time and effort to put your comments on Tripadvisor.
We were pleased to notice that you had a good stay and would like to thank you for your kind words.
We look forward to welcoming you again at the Eden Amsterdam American Hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
paris
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 12, 2011

Good breakfast but dated and small dark bedrooms. Would not recommend.

  • Stayed September 2011, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Service
Helpful?
Thank pulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRomein, General Manager at Hampshire Hotel - Amsterdam American, responded to this review, September 14, 2011
Here at the hotel we aim to do our very best for every guest, and it is our continuous goal to exceed customer expectations. We can only achieve this by listening and reacting to your valuable comments. We share guest comments throughout the hotel, as we believe that constructive critiques are powerful tools that will only help us learn and improve.
Please be informed that the Eden Amsterdam American Hotel is a more than 100 years old building and the rooms, as they are today, are still in the same size as they were built in the year 1900. Therefore all rooms differ from each other in shape and size.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampshire Hotel - Amsterdam American

Property: Hampshire Hotel - Amsterdam American
Address: Leidsekade 97, 1017 PN Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#8 Green Hotel in Amsterdam
#50 Luxury Hotel in Amsterdam
#59 Romantic Hotel in Amsterdam
#60 Family Hotel in Amsterdam
#84 Business Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hampshire Hotel - Amsterdam American 4*
Number of rooms: 175
Official Description (provided by the hotel):
Hampshire Hotel - Amsterdam American has a rich history. In 1882, the first hotel guests stayed at this unique location on Leidseplein. The current building dates from 1902 and is a wonderful example of Jugenstil. Right at the centre of this national monument is Cafe Americain, the hotspot where (hotel) guests and Amsterdam residents enjoy breakfast, lunch or dinner. ... more   less 
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Also Known As:
American Hotel Amsterdam

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