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The Lancaster Hotel Amsterdam
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Reviews (1,283)
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All reviewsartis zootram stophampshire hotelcity centrecentral stationluggage roomnice hoteldam squareminute walkquiet locationstayed here for nightsreception areabreakfast roombars and restaurantsmain attractionsshort stayhotel is situated
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Reviewed December 19, 2013 via mobile

I've travelled all around the world and have stayed in mostly four to five star and more up class hotels if im honest. The Hampshire hotel was neither of these things but it's now one of my top ten hotels I've ever been in.

1. The staff is friendly! They're always happy to help.

2. The room (had a double) was pleasant and had everything you need. Hair dryer, safe, kettle... now normally these are things that you won't find in a cheaper hotel, but here they are! The room decor was simple and pleasant and despite it being an old building it was still perfect.

3. Breakfast had variety and wasn't boring at all. Thank you.

4. Location! The tram stop is just less than two minutes away which takes you straight into the city centre. It's so convenient I cannot stress how great it is. Also nice cafés and restos around.

5. The building itself, whilst not really important, is beautiful. Grand stairs at the entrance and a full length mirror on the stairs heading up, old breakfast room and hallways? Such a charm!

6. Free. Wifi. Enough said.

Stayed: December 2013, traveled as a couple
Thank raphmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at The Lancaster Hotel Amsterdam, responded to this reviewResponded December 23, 2013

Dear Raphmike,

thank you for your very kind words.
This is a very nice Christmas present for us.
We hope to see you again!

Kind regards,
Hans

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

There is nothing special about the Hampshire, but for the price it delivers.

The room was clean and reasonably spacious. The bathroom was tiny, but how much time do you spend in there anyway...? It would be nice for the shower not to leak all over the bathroom floor, but then I suppose that's why you get towels.

The location is pretty handy, it's a pleasant walk into town and the red light district. Our room was on the ground floor and was pleasant and quiet.

We didn't have breakfast at the hotel, but there are two lovely cafes to the left as you leave it, which did great food and coffee for reasonable prices.

Staff were efficient and pretty friendly.

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank peter102110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at The Lancaster Hotel Amsterdam, responded to this reviewResponded December 5, 2013

Dear Peter1021,

thank you for taking the time to write your comments over here.

Kind regards,
Hans

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2013

We stayed here for 4 nights and had no problems. When we first arrived they put is in a twin room with the beds pushed together but moved us straight away when we complained. The only downside was that double beds come with two single duvets as standard...and lumpy pillows! The room was clean, warm and a little 'cozy', but just what you need for a place to sleep and get ready.

The location was great if you're up for a bit of walking (or there is a tram stop about 200 meters from the hotel). You're about a 20 minute walk from Damn Square at a good pace, or a 10 minute tram journey. This hotel is a similar price to other hotels much further away from the centre.

The hotel breakfast was €15 each a day so we didn't eat there. There is a really nice little bakery around the corner that sold pastries, cakes and sandwiches (turn left out of the hotel and first left at the Chinese restaurant), and also a couple of little cafes close by. I would also recommend the AH (Albert Hein) supermarket about a 10 minute walk away along the tram route, just across the road from Mr. Visserplein next to Waterlooplein. Nice croissants and pastries and really cheap for a quick and low cost breakfast/lunch.

The luggage room was a god send, on the first day we arrived at the hotel at 10.00 and they held our luggage until 15.00 at check-in time, and on the day we left we checked out at 11.00 and collected our luggage at 19.00 before our journey home. It doesn't seem the most secure room so I'd advise keeping hold of any valuables, but we had no problems.

The staff were always friendly and happy to offer any advice on attractions/transport.

Room Tip: Don't get a room on the ground floor near reception/public toilets!
  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NicolaIvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at The Lancaster Hotel Amsterdam, responded to this reviewResponded December 5, 2013

Dear Nicolalvy,

thank you for your review over here.

Kind regards,
Hans

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

I asked for a quiet room 3 times before arrival, was ignored and room 1 was horrible. Next to the staff kitchen & right on Main Street! I got no sleep what so ever! The toilet & shower was connected; the smell of ''you know what'' comes up in the shower when you flush the loo! The travel agent refused to refund me or give me compensation - I have since closed my Avios account.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at The Lancaster Hotel Amsterdam, responded to this reviewResponded November 20, 2013

Dear John A,

I am sorry to hear about the inconvenience you experienced during your stay.

Kind regards,
Hans

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2013 via mobile

Stayed here for 5 days, room was quite small but it was clean And the staff were very helpful, it wasnt a shabby room it was very modern. The bathroom was tiny but it didnt matter. location was great because its about 20min walk to red light district, or about 10mins to remembrantplein. Its nice to have a hotel outside of the hustle and bustle Which means you get to enjoy the peace outside the city! This hotel has a lovely park next to it which is nice to relax in! Good tram connections to the city, pretty easy to work out. Also i didn't eat the breakfast at the hotel there is a lovely little cafe right next door to the hotel which has wonderful cheaper breakfast! The staff at the hotel even allowed us to order dominoes in!
overall i would definitly stay here again!

Stayed: November 2013, traveled as a couple
1  Thank meow1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at The Lancaster Hotel Amsterdam, responded to this reviewResponded November 17, 2013

Dear Meow1991,

thank ou for your kind words.
We hope to see you again.

Kind regards,
Hans

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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