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“Shouting&slaming doors staff & other guests!”

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Hampshire Hotel - Lancaster Amsterdam
Ranked #155 of 371 Hotels in Amsterdam
GreenLeadersSilver level
Reviewed November 18, 2013

I asked for a quiet room 3 times before arrival, was ignored and room 1 was horrible. Next to the staff kitchen & right on Main Street! I got no sleep what so ever! The toilet & shower was connected; the smell of ''you know what'' comes up in the shower when you flush the loo! The travel agent refused to refund me or give me compensation - I have since closed my Avios account.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this reviewResponded November 20, 2013

Dear John A,

I am sorry to hear about the inconvenience you experienced during your stay.

Kind regards,
Hans

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 15, 2013 via mobile

Stayed here for 5 days, room was quite small but it was clean And the staff were very helpful, it wasnt a shabby room it was very modern. The bathroom was tiny but it didnt matter. location was great because its about 20min walk to red light district, or about 10mins to remembrantplein. Its nice to have a hotel outside of the hustle and bustle Which means you get to enjoy the peace outside the city! This hotel has a lovely park next to it which is nice to relax in! Good tram connections to the city, pretty easy to work out. Also i didn't eat the breakfast at the hotel there is a lovely little cafe right next door to the hotel which has wonderful cheaper breakfast! The staff at the hotel even allowed us to order dominoes in!
overall i would definitly stay here again!

Stayed: November 2013, traveled as a couple
1  Thank meow1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this reviewResponded November 17, 2013

Dear Meow1991,

thank ou for your kind words.
We hope to see you again.

Kind regards,
Hans

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013

Stayed here for 3 nights and it served its purpose rooms were on the small side as was the bathroom and shower area and tbh it needs a bit of an upgrade . However it was only a 15mins walk to Dam Sq so was in a decent location. As has been said wifi was very good and clean linen every day. Would I stay again? No

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Craig G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this reviewResponded November 17, 2013

Dear Craig G,

thank you for writing your review overhere.

Kind regards,
Hans

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Reviewed November 12, 2013

My daughter and I stayed here on a recent short break. It was fine for us, practical, central, clean (ish), pleasant staff, comfy beds, but had I booked this for a romantic break with my husband I would have been devastated. It does what it says on the tin.
My only real criticism is the smell of our bathroom. It was foul, and I see from other reviews it is a known problem. Having returned and reread reviews where other people do not mention a smell I assume that some rooms were ok. I mentioned it to reception staff each morning and evening of our stay, but they never offered to change our room, and I find myself a little annoyed now that we could have had a more pleasant trip in a different room...if only they had offered. If I stayed again I would insist on a different room...a word to the wise....don't stay in room 223!
On a positive note, the coffee at breakfast was fantastic, the breakfast was good, and trams 9 and 14 stopped right outside.

Room Tip: Don't have room 223. If your room smells awful insist on changing it...it won't go away!
  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Thank janedona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this reviewResponded November 13, 2013

Dear Janedona,

thank you for writing your comments overhere.
It is good to here what our guests experience and I will certainly investigate your comments about this smell in the room. I am sorry that did effect your stay but I do hope that overall you have had a good time in Amsterdam.

Kind regards,
Hans

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Reviewed November 6, 2013 via mobile

The hotel is in a great location. The staff are friendly and helpful. The rooms are medium sized but the bathroom is small. The walls are also very thin and you can hear noise from next door and beyond. The rooms are clean and you get fresh linen everyday. Would stay here again.

Stayed: November 2013, traveled as a couple
Thank Declan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this reviewResponded November 7, 2013

Dear Dedan D,

thank you for writing your comments overhere.
We are looking forward to seeing you again.

Kind regards,
Hans

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Reviewed November 2, 2013

Very good location, and very reasonable prices. Good internet connection. The only con were the very (very) small room and bathroom. However, if you're a solo traveller and don't need a desk, it's ok.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Io I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this reviewResponded November 6, 2013

Dear Lo l,

thank you for your review.

Kind regards,
Hans

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Reviewed October 27, 2013 via mobile

Very basic "Amsterdam XXX themed" hotel offering small, conveniently located rooms with a 5 minute walk from the city centre. You can upgrade to a more "spacious" room for 25€ but to be honest if your looking for a place to get your head down it does the job. Breakfast was pretty bland but let's face it, the Dutch prefer a continental breaky. The room was equipped with a safe which is handy plus a hair dryer.

Stayed: October 2013, traveled as a couple
1  Thank StephenCharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hansk020, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this reviewResponded October 30, 2013

Dear Sjoell-Ireland,

thank you for taken the time to write your review over here.

Kind regards,
Hans

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampshire Hotel - Lancaster Amsterdam

Address: Plantage Middenlaan 48, 1018 DH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Plantage & the East , Binnenstad
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#24 Green Hotel in Amsterdam
Price Range: $123 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampshire Hotel - Lancaster Amsterdam 3*
Number of rooms: 91
Official Description (provided by the hotel):
Located in the greenest part of the centre of Amsterdam, the Hampshire Hotel Lancaster offers rooms in all sizes, from the individual traveller to families. The rooms have a private bathroom with shower, free wifi, coffee and tea facilities, tv and a safe in the room. In our lobby we offer free wifi and free coffee. ... more   less 
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Also Known As:
Eden Lancaster Amsterdam
Hotel Eden Lancaster
Eden Lancaster Hotel Amsterdam

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