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“okay but not good value of money”

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Hampshire Hotel - Lancaster Amsterdam
Ranked #154 of 364 Hotels in Amsterdam
GreenLeadersSilver level
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“okay but not good value of money”
3 of 5 bubbles Reviewed January 5, 2013

Location was great! close to the zoo and Tun Fun, fit for kids but the room was a bit stuffy, I sneezed and had blocked nose due to it. the shower room and the Toilet were cold since there were no heater there. generally the room is a bit cold. I would not go back to this hotel.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UmmNusaybah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans1018, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this review, January 6, 2013
Dear Sir,

thank you for your review. Allthough we do not have heating in our bathrooms, we do have central heating in every room which can be handled individually.

Kind regards,
Hans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,082 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
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English first
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 3, 2013

Lovely little hotel situated very close to the city centre. 20-25 mins walking distance to all major tourist attractions . Tram goes right in front of hotel. Many places to eat close by. For the money you pay it's a great deal. The staff were super especially abdil who sorted my wife baby and myself a spacious room. He also got a bunch of young unruly younsters who were making a lot of noise to stop once i called him and requested. Lovely breakfast with nice staff who treated us well. There are minor repair issues to be sorted out but all in all a wonderful stay. Thank you

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dimithri1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans1018, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this review, January 6, 2013
Dear Dimithri1974,

Thank your for your kind words, I will certainly pass this on to our staff.

Kind regards,
Hans
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
2 reviews
4 of 5 bubbles Reviewed January 3, 2013

Very nice for a few days holiday in Amsterdam. The room was lovely and clean and a reasonable size for our stay. The area was nice in a decent location once we had rented bikes otherwise it was a fair walk. It is right opposite the zoo which is a fantastic place to visit and no noise came over even though we were staying on the side where the zoo is. Breakfast was a bit plain and is the only critisism of the hotel but otherwise a good stay.

Room Tip: Definately one which is upstairs as I can imagine the rooms below level were not nice at all with no...
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JenNutta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans1018, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this review, January 6, 2013
Dear JenNutta,

thank you for writing your review here on tripadvisor.

Kind regards,
Hans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed December 30, 2012

So I stayed at this hotel for a month. I was on a budget and had to settle for this hotel. Most of the staff is very friendly except for the guy who works in the morning. On the day of my departure he argued with me over the city tax I had to pay because my card was being declined. I asked if he could use the card they had on record and he refused saying they didnt have the info. I have no idea how they didnt have the info if it is the card I used to book and pay for the room. He told me to contact someone who had a working card so I had to wake up my family in ny at 3 am on christmas day in order to leave. He then said something under his breath in dutch which was very rude. I had previously syated there twice before and never had this problem. Also.. since I stayed there for a month I would only get housekeeping twice a week if lucky althought the other staff was very nice. If your staying a couple days on a budget it is good otherwise take your money elsewhere. Also. This hotel shuts off the heat at nighy I assume to save money. You are left freezing until they turn it on in the morning.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rglive88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans1018, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this review, January 1, 2013
Dear Sir, Madam,
thank you for writing your review.
I would like to respond to your comments you had on your stay.
The housekeeping service is every day; we change the towels if wanted and vacuum and clean the room. Every 4th day the bedlinnen is changed, this is not done every day.
Further more our heating system works all day; it is totally automatic and is not switched off at any time.
If there was a problem with the heating in your room we would have gladly fixed this during your stay rather than reading it after your check out overhere.

Kind regards,
Hans
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, Delhi, India
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed December 21, 2012

I would have to say that I was won over when I reached the hotel at 7am on a very cold rainy day in December and instead of having to wait till 2pm was given a warm room instantly.

The receptionist was friendly and made suggestions about various things to do in Amsterdam.

I had a great corner room and the bed was soft and comfortable.

Bathroom and toilet are separate from the bedroom and were not heated which was a bit of a letdown.

Was there on B and B and the breakfast was great. The staff was very friendly and helpful.

Good value for money

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ranjan223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans1018, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this review, January 1, 2013
Dear Ranjan223,

thank you for writing your review.

Kind regards,
Hans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lviv, Ukraine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 11, 2012 via mobile

A lovely staff helping to solve various problems like e-music-tickets delivery receive when you came really far away from The Netherlands, helping to print out the flight tickets, etc. The only thing we disliked was the room door that was extremely hard to close outside the room if you're leaving - you must pull it really fast and loud. This is not fine when there are people sleeping at 6 AM. The hotel guys, please change the doors. By the way, the hotel is located right near the Artis Zoo.

Helpful?
Thank Lyubomyr S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hans1018, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this review, January 1, 2013
Dear Sir,

Thank you for writing your review.

Kind regards,
Hans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed December 9, 2012 via mobile

Not far from city center. 2 trams nearby. Enough around the hotel to survive.
Hotel ok but not great.
Breakfast 15eur, nice but not cozy, like a canteen with good food.
Nice vue on the park on the side.
Quiet.
Staff ok but not great.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeClyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans1018, General Manager at Hampshire Hotel - Lancaster Amsterdam, responded to this review, January 1, 2013
Dear Mr LeClyde,

thank you for writing your review here on TripAdvisor.

Kind regards,
Hans
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampshire Hotel - Lancaster Amsterdam

Property: Hampshire Hotel - Lancaster Amsterdam
Address: Plantage Middenlaan 48, 1018 DH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Plantage & the East , Binnenstad
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#22 Green Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampshire Hotel - Lancaster Amsterdam 3*
Number of rooms: 91
Official Description (provided by the hotel):
Located in the greenest part of the centre of Amsterdam, the Hampshire Hotel Lancaster offers rooms in all sizes, from the individual traveller to families. The rooms have a private bathroom with shower, free wifi, coffee and tea facilities, tv and a safe in the room. In our lobby we offer free wifi and free coffee. ... more   less 
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Also Known As:
Eden Lancaster Amsterdam
Hotel Eden Lancaster
Eden Lancaster Hotel Amsterdam

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