Location of the hotel was good, just 5 minutes from Dam Square. The rooms were quite small though, and very uncomfortable. Room ws freezing and the heating made no differece. The bed was tiny and the room was not half as nice as the photos on booking.com depicted. The hotel was 298€ for 2 nights this excluded the additional city tax which came to 17€. We later booked another hotel near Museumplein for 171€ for two nights including tax which was much nicer and much better value. On checking into the Westcord my debit card was pre-authorised.We were not infirmed that the hotel actually charged 100€ to my card until checking out. This was not refunded to my card for 7 working days after check out. We were not given the option of paying the 100€ in cash:an option we would have taken as our trip extended an extra 3 days after check out so we were quite sad to be down 100€. We had bought drinks in the room wad this wad to be deducted from the 100€ with the balance transfered back to my card. What the hotel actually did was charge the drinks to my card on top of the 100€ and then refund the full 100€ days later. Overall very disappointing service at a modern hotel.
- Official Description (provided by the hotel):
- WestCord City Centre Hotel Amsterdam is a lively three-star hotel in the heart of Amsterdam. Dam Square, Kalverstraat and Haarlemmerdijk are all three minutes away. The hotel has 106 comfortable bedrooms. There is free internet throughout the hotel, and a computer with internet access is available. The hotel has a warm lobby, where you can drink a cup of coffee. In the morning you can enjoy an extensive breakfast buffet in breakfast restaurant Piazza D’Oro.If you’re coming to Amsterdam by car, you can park just outside the door in garage ‘De Kolk’. Trams stop just in front of the hotel, the ideal way to see Amsterdam conveniently. Bicycles. Amsterdam Central Station is five minutes’ walk away. ... more less
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- Also Known As:
- Tulip Inn Amsterdam
- Ramada Hotel Amsterdam