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Hotel The Exchange
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Reviews (1,323)
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All reviewsstar roomdam squaregreat locationthe cafe downstairsdamrak streetcentral stationwet roomthe red light districtquirky hotelthree starvending machineamsterdam centraalcomfy bedloved this hotelfew minutes walkbooked this hotelrooms are small
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566 - 571 of 1,323 reviews
Reviewed May 9, 2014

Absolutely great!
Enjoyed the location and absolutely fantastic room design.
Elevators system is probably not the simplest in the world, you have to switch elevators to get to the floors 3-7, but that's what could be done in historical building, I think.
General impression: perfect for me and my gf.
Will recommend for those who comes to Amsterdam for entertainments and main attractions of this fantastic city.

  • Stayed: May 2014, traveled as a couple
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Thank Александр Т
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this reviewResponded May 11, 2014

Thank you very much for your positive review. We are happy to read that you enjoyed your stay with us. We hope to welcome you again in Amsterdam. Kind regards, Hotel The Exchange Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

The Exchange is literally right in the middle of everything in Amsterdam! The location is the equivalent to staying in Time Square on Broadway in NYC. It is within a block of the red light district, two to three blocks of the main railway station and within reasonable walking district to any attraction within the canal zone including the Anne Frank house and the Heineken brewery.

I read a lot of the reviews of the hotel prior to booking and decided on an upgraded, superior room for a larger size since we were travelling with our 2 year old and had a stroller. The room was super clean, quite spacious and the bed was comfortable. There was plenty of room for both a crib (provided by the hotel), a stroller and 3 backpacks. The staff was excellent and very nice. They confirmed our reservation a week prior and had a crib ready to go in the room as requested. There's a great little cafe next to/ part of the hotel that serves breakfast, lunch and coffee. **Tip, if you like larger cups of coffee or need more caffeine, order either a cappuccino or a cafe latte as even the cafe American is a tiny cup of excellent coffee.

The only caution I will give anyone is the location. While the location is fantastic for proximity and great for 1st time visitors to Amsterdam, it is a madhouse on Damtrak for people and bicycles. It is a sea of people in every direction at all times of day coming right out of the hotel. While that may appeal to a lot of people, I will choose a less hectic location upon return, but I loved the hotel and very glad we chose it.

Room Tip: If space is a priority book a superior room, otherwise the regular rooms are fine. Our friend travelling with us had a regular room and the space was comparable to any other European hotel room.
  • Stayed: April 2014, traveled with family
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Thank trmiller21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this reviewResponded May 7, 2014

Thank you very much for your review. We are really happy to read that you had such a great time with your family in Amsterdam. We hope to see you back in Hotel The Exchange. If you prefer a less hectic location in Amsterdam, the team of our sister hotel is looking forward to welcoming you there. Kind regards, Hotel The Exchange Team

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Reviewed May 2, 2014

Hotel The exchange is located at a very good place, which is closed to many famous attractions.
Due to the good location and the acceptable price, the room size is not large and the layout is very creative.

Room Tip: I choose the two-star room which is acceptable
  • Stayed: April 2014, traveled as a couple
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Thank kurtlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this reviewResponded May 3, 2014

Dear Kurtlin, thank you for your review. We are happy to read that you enjoyed the central location of the hotel. Kind regards, Hotel The Exchange Team

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Reviewed April 28, 2014

Highly interesting, comfortable, clean rooms. We had everything we needed and the staff were very helpful and friendly. They sell tickets for a few tourist attractions from the hotel reception so you can queue jump some things - one being Van Gogh musuem, very helpful. Would definitely recommend a stay.

  • Stayed: April 2014, traveled as a couple
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Thank Olivia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this reviewResponded May 2, 2014

Dear Olivia, thank you for your positive review. We hope to welcome you back in the future. Kind regards, Hotel The Exchange Team

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Reviewed April 24, 2014

Hotel The Exchange - Amsterdam

+ Walking distance to everything, central station, shopping, food etc, no need to buy passcard/tram-card.
+ Clean room (room 601) (1-star).
+ Free and fast WiFi.
+ Comfortable beds.
+ No carpet/rug.
+ You can charge your electronic device even when you leave the room, its not a roomcard that needs to be put in to get electricity.
+ Friendly staff with good english.
+ You can leave the luggage on the hotel even if you have checked-out.

- Every 15min, the bell from the church nearby is ringing.
For people who needs silence, maybe a room on the other side is more quiet.
- Thin walls but its only 3-4 rooms on that level so not many people walks by.

The hotel is not that hard to find, just get out of Central Station and you will see the big Victoria Hotel sign, walk towards it and just follow the main road with all the tourists.
The entrance is very small, but just look for the white flags.
Next to a kebab/grill restaurant.

The hotel doesnt accept cash, have a credit card with you.
The hall is kinda small, and you need to take the stair/elevator to the first floor and then change to another elevator to get to level 6.
No aircondition, it has heating element.
The shower didnt have any shower-drapery.

Anyway, it was nice and worth it :)

Room Tip: 601 if silence is not a must. No view even its on the 6th floor.
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SilverFang13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelTheExchange, General Manager at Hotel The Exchange, responded to this reviewResponded April 27, 2014

Thank you very much for taking the time to share your positive experience with us. It is great to hear that you have enjoyed your stay so much. We look forward to welcoming you again in the future. Kind regards, Hotel The Exchange Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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