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“Not happy.”
Review of Hotel The Exchange

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Hotel The Exchange
Ranked #114 of 371 Hotels in Amsterdam
Reviewed November 16, 2013

This hotel was recommended to us at the tourist desk at the railway station as a 4 star hotel. We had a white room which was very small and dirty. The photos on this site are quite nice so maybe we were unlucky with our room. However it was expensive and not very friendly.

  • Stayed: May 2013, traveled as a couple
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1  Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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564 - 570 of 1,214 reviews

Reviewed November 13, 2013

This is an excellently located hotel, very close to the station and within walking distance of most of the city. Having individually designed rooms is a clever way to disguise the fact that this hotel is actually fairly basic, almost no frills. But it doesn't matter, the hotel is cool, clean, the staff are friendly and our room was cosy and quiet. I would definitely stay here again.

  • Stayed: October 2013, traveled as a couple
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Thank louchoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2013

We halved stayed at several places on Damrak and been disappointed by the rooms at most places. That is NOT the case with the exchange!! The rooms are lovely and very clean!! Our room was also quiet and very private. The staff is very friendly and helpful. A great place to stay!!

  • Stayed: June 2013
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Thank LexiLu70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2013

I loved staying at the Exchange and would gladly stay here again. We had the Rembrandt Room, which is done up all in white. The bed itself is surrounded by a cocoon of curtains, which is both visually striking and cozy. It was a charming, clean and spacious room that was perfect for us. The staff were very friendly and helpful throughout our stay. The hotel is also in a great location - only blocks from Centraal Station - and surrounded by shops and cafes so there's plenty to do right around the hotel area. The cafe downstairs was very convenient - great for a quick breakfast before heading out to see the city. They have excellent croissants!

  • Stayed: November 2013, traveled with friends
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Thank Mloleary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2013

We stayed here for only one night, our first visit to Amsterdam, Netherlands. We were looking for a clean room, friendly helpful staff, close to Central Train Station, and that is what we got. We opted for the mid price room, one step above the smallest room, and we are glad we did. Being from Canada, we were warned that hotel rooms in Europe are very small compared to Canada. Still this was probably the smallest hotel room we ever stayed in! We had enough room to get around the bed, with nothing to spare. And no view. But it filled our needs, very clean, friendly staff, excellent location in Amsterdam.

Room Tip: Lower price rooms are very, very small.
  • Stayed: October 2013, traveled as a couple
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Thank Lemuel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2013

I took my fiancée to Amsterdam for his 30th Birthday and we stayed at The Exchange. We arrived before check in time, but the room was ready anyway so we were able to check in straight away and get exploring....great start to the trip.
Like other reviews have mentioned, the Hotel is easy to miss if you're not looking carefully but this is true for all the other hotels along this busy main street. This did not bother us at all.

My favourite thing about this Hotel is how it is different from any other hotel I've stayed in. It's all about art and design and you feel compelled to walk around the maze of corridors and up the narrow stairs just to see if there are any hidden surprises such as the different communal areas on each floor. Even the little, cosy lift was a burst of colour when it's doors opened to us.

The room itself was very modern and light with wet room style bathroom. Most importantly though for a city centre and main street location... it was quiet, resulting in a great nights sleep after a long day and night of activities. The Queen size bed was very comfortable too.

I picked this Hotel because of it's central location and price compared to other establishments, and I felt I made the right choice. Would definitely return!!

  • Stayed: October 2013, traveled as a couple
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Thank Kirsty F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2013

Hotel The Exchange is right in the middle of Dam Rak and is a very cool property. We had the Rembrandt room and it was very cool. All white with a cocoon like bed.

The staff could not have been more accommodating, even arranging for champagne and flowers in our room to celebrate my wife's birthday.

Nothing but good things to say about this artsy, cool, and well located hotel. The market/cafe that is attached is also very good!

  • Stayed: October 2013, traveled as a couple
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Thank Ron N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Exchange

Address: Damrak 50, 1012 LL Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #114 of 371 Hotels in Amsterdam
Price Range: $131 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel The Exchange 3*
Number of rooms: 61
Official Description (provided by the hotel):
Hotel The Exchange an independent fashion hotel in the heart of Amsterdam's city centre, that playfully weaves together hotel design with fashion in unique rooms. Free WiFi is offered and accommodation varies from budget to five star rooms.Each room has been designed by graduates and alumni of the Amsterdam Fashion Institute (AMFI). Flat-screen satellite TV is provided. The modern bathroom comes with a bath tub or shower. Hotel The Exchange includes a 24-hour reception and a ticket service. Our guests can enjoy breakfast all day at our on-site Stock café. Hotel The Exchange is 300 metres from Dam Square. Amsterdam Central Station is only a 5-minute walk from the hotel and offers direct connections by train, tram and metro all over the city. Hotel The Exchange is a 5-minute walk from the shopping street Kalverstraat as well as the Nine Streets area, the Jordaan district, and the Anne Frank House. Hotel The Exchange is a great choice for guests interested in food, nightlife and sightseeing. ... more   less 
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