We stayed here for 4 nights and it was lovely. The room was clean and relatively spacious for the price/location. The bed was very comfortable. We had a front-facing room on the first floor (just above street level) it was very loud but we managed to sleep through it nonetheless. Earplugs might be useful just in case. The hotel is incredibly well situated: a quick walk from the train station and right in the center of town.
The best part of this hotel was the front desk staff. ALL OF THEM WERE FANTASTICALLY HELPFUL. We hoped they would help us make a reservation for dinner one night but they did much more. They took down the numbers of the places we wanted to dine at when we found the numbers were busy and they continued to call after we left for a day of sight-seeing. When we returned, the staff had changed over but messages were passed along so Steven (who had just started his shift) knew our dilemma. Although they weren't able to get us a table at the restos we wanted, Steven took up the challenge to find us an alternative. After an hour, Steven called us in our room and managed to get us reservations at another restaurant that ended up being very romantic and very perfect.
On top of this restaurant reservation challenge, they gave great directions and helpful hints for bike rentals and other touristy things. This professional and caring staff made all the difference to our stay, making it a fantastic visit.
- Official Description (provided by the hotel):
- Hotel The Exchange an independent fashion hotel in the heart of Amsterdam's city centre, that playfully weaves together hotel design with fashion in unique rooms. Free WiFi is offered and accommodation varies from budget to five star rooms.Each room has been designed by graduates and alumni of the Amsterdam Fashion Institute (AMFI). Flat-screen satellite TV is provided. The modern bathroom comes with a bath tub or shower. Hotel The Exchange includes a 24-hour reception and a ticket service. Our guests can enjoy breakfast all day at our on-site Stock café. Hotel The Exchange is 300 metres from Dam Square. Amsterdam Central Station is only a 5-minute walk from the hotel and offers direct connections by train, tram and metro all over the city. Hotel The Exchange is a 5-minute walk from the shopping street Kalverstraat as well as the Nine Streets area, the Jordaan district, and the Anne Frank House. Hotel The Exchange is a great choice for guests interested in food, nightlife and sightseeing. ... more less
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