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“friendly-funky-fabulous!” 5 of 5 stars
Review of Hotel The Exchange

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Hotel The Exchange
Ranked #105 of 362 Hotels in Amsterdam
Cape Town
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“friendly-funky-fabulous!”
5 of 5 stars Reviewed September 4, 2012

Over many years I have suffered with the hotels in Amsterdam - lack of cleanliness, bad decor, difficult access, soft/saggy mattresses , noise etc.....and then I found Hotel The Exchange.
For me personally important is -

1. First greeting on arrival - this was taken care of by Steven, who was welcoming, charming, friendly and dealt with my check-inn very professionally.

2. Cleanliness - the room was spotless & sparkling - something difficult to find in most hotels around the world! BIG gold star

3. The bed - The king bed was AmAzInG! - Considering most beds in Holland (for some reason??) are on the softer side of Soggy...A big complaint in the NH Hotel group - the bed at Hotel The Exchange was perfect along with the big comfy pillows and plain white good thread bedlinen - Thank you Thank you.

4. The Bathroom - Once again sparklingly clean - I believe most hotels with lack of space (in other words most city hotels) should opt for the "wet-room" concept - great shower without the mangy shower-curtain contraption - and the tiles on the walls - OH my - functional and beautiful :)

My room was a 2* room, and that was mainly because it didn't face the Damrak (the main street where it is situated) - for me this was a blessing (Thank you Steven for booking me in here) as it was quiet, but for the sound of Amsterdam bells chiming (who doesn't like the sound of a well-tuned bell?!!). This room 602 also had 2 windows which created a thru-breeze on the warm days I spent there. The room and others I viewed are not large nor luxurious. Instead they are works of Art - installations of 21st Century modern, funky, creative spaces where you return after a day of adventuring Amsterdam - they have everything - Wi-Fi, Flat screen TV & Satellite chanels, phone in room, Fantastic safe/draws).

On arrival, I was a little disappointed at the lack of closet space - however, after assessing the hotel "philosophy" that I witnessed in several of the rooms I encountered, as well as the common parts and adjoining cafe & shop; I understood that this was actually secondary to the comfort of my stay. I did witness an irrate Canadian woman - freaking out that she had nowhere to store her clothes - PLEASE don't stay here (or most funky city hotels in the world) if you want drawers & wardrobes or full length mirrors - I got over it very quickly when I observed all the other awesome benefits of this hotel.

On day 3 I wanted my boyfriend to join me and experience Hotel The Exchange - Sadly my room was already booked by someone else; Happily it offered me the opportunity to view some of the other rooms that were available. Rosanna - front of house manager on duty, was delightful in assisting me with possibilities - Lou (please forgive spelling of names) was equally professional, friendly and giving of her time in showing me the various room possibilites - WoW! - so much to choose from, and certainly one that would suit everyone's taste and budget . We chose a super-fabby-Marie Antoinette goes Dutch in a contemporary setting room 403 which was apparently a 3* room - Really the only difference in 2-4 stars seemed to be the location (Damrak or not) - note even the price changed too dramatically - I didn't get to see the 5* rooms,but don't get hooked into star rating at this establishment - ALL the rooms are fairly 5 star for a city hotel simply due to how the spaces have been lovingly and creatively executed.
.
Do go to the website, or do some searches on interiors of each 61 rooms as well as the great little adjoining cafe (with tasty healthy options) & lovely "design"store where you can pick up interesting, fun & charming design bits, all well sourced. All I am left with is a huge enormous Thank You to the people who conceptualised this for Amsterdam, and work lovingly at maintaining the service and site - I will continue to stay here.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank FionaLeibowitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (152)
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English first
Vienna, Austria
1 review
4 of 5 stars Reviewed August 27, 2012

The location of the hotel is perfect, right next to the central station, the river cruises and the main road in the city center. The rooms were really small (we booked a 2 star room) but clean and in good condition as well as the very comfortable beds and pillows.

Room Tip: 2 star rooms are quite small and have no special design as shown, room 224 and 324 next to the stair...
See more room tips
  • Stayed August 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank manguano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Namur, Belgium
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 20, 2012

Nicely situated not far from train station not far from the Dam square, not too noisy in the evening but not exceptional as shown on pictures, some sleeping rooms are plain nothing special in decoration (especially room 505) - may be because not directly booked with the hotel but booked online through a promotional channel....then you do not get the best rooms ever ?...
Chip card payment or credit cards...No cash - this might be a problem you need to know it....same for the breakfast next door all payable by chip card

  • Stayed August 2012, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank valouveuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 12, 2012

The Hotel has a premium location just a few minutes from the Central Statium and close to some main atractions. Museums and cruisers´s stops are just some meters away and the shops ans restaurants are at the same street.
The hotel staff both front desk and the maids were friendly and helpful.
The room was small but well equipped and the bathroom was small as well. The decor was different and special.
The room I stayed in was 101. Every room is unique.
The noise from the outside does not afect the inside.
On the last day they stored our bags because we had a late flight. This service was free of charge.
To be perfect the breakfast was missing.
Overall a very good experience that I want to repeat.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank MartaGaspar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentford, England, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 7, 2012

Stayed in room 622, which was completely white and very peaceful, with some great shutters, a fantastically comfortable bed, the nespresso was also a nice touch.

we enjoyed our stay, however overall I judged the price to be a litlle expensive for the room, I have paid moree for less before sonolthing makor.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Gimignano, Italy
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 7, 2012 via mobile

Clean and well maintained hotel. Rooms are pretty small but this wasn't a problem for us. We called in before check in to drop our bags in and the staff were very helpful and gave us a map and happily agreed to store our bags. Would deffinately stay here again!

  • Stayed July 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jillian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Exchange

Property: Hotel The Exchange
Address: Damrak 50, 1012 LL Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum , Dam Square
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #105 of 362 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel The Exchange 3*
Number of rooms: 61
Official Description (provided by the hotel):
Hotel The Exchange an independent fashion hotel in the heart of Amsterdam's city centre, that playfully weaves together hotel design with fashion in unique rooms. Free WiFi is offered and accommodation varies from budget to five star rooms.Each room has been designed by graduates and alumni of the Amsterdam Fashion Institute (AMFI). Flat-screen satellite TV is provided. The modern bathroom comes with a bath tub or shower. Hotel The Exchange includes a 24-hour reception and a ticket service. Our guests can enjoy breakfast all day at our on-site Stock café. Hotel The Exchange is 300 metres from Dam Square. Amsterdam Central Station is only a 5-minute walk from the hotel and offers direct connections by train, tram and metro all over the city. Hotel The Exchange is a 5-minute walk from the shopping street Kalverstraat as well as the Nine Streets area, the Jordaan district, and the Anne Frank House. Hotel The Exchange is a great choice for guests interested in food, nightlife and sightseeing. ... more   less 
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