Over many years I have suffered with the hotels in Amsterdam - lack of cleanliness, bad decor, difficult access, soft/saggy mattresses , noise etc.....and then I found Hotel The Exchange.
For me personally important is -
1. First greeting on arrival - this was taken care of by Steven, who was welcoming, charming, friendly and dealt with my check-inn very professionally.
2. Cleanliness - the room was spotless & sparkling - something difficult to find in most hotels around the world! BIG gold star
3. The bed - The king bed was AmAzInG! - Considering most beds in Holland (for some reason??) are on the softer side of Soggy...A big complaint in the NH Hotel group - the bed at Hotel The Exchange was perfect along with the big comfy pillows and plain white good thread bedlinen - Thank you Thank you.
4. The Bathroom - Once again sparklingly clean - I believe most hotels with lack of space (in other words most city hotels) should opt for the "wet-room" concept - great shower without the mangy shower-curtain contraption - and the tiles on the walls - OH my - functional and beautiful :)
My room was a 2* room, and that was mainly because it didn't face the Damrak (the main street where it is situated) - for me this was a blessing (Thank you Steven for booking me in here) as it was quiet, but for the sound of Amsterdam bells chiming (who doesn't like the sound of a well-tuned bell?!!). This room 602 also had 2 windows which created a thru-breeze on the warm days I spent there. The room and others I viewed are not large nor luxurious. Instead they are works of Art - installations of 21st Century modern, funky, creative spaces where you return after a day of adventuring Amsterdam - they have everything - Wi-Fi, Flat screen TV & Satellite chanels, phone in room, Fantastic safe/draws).
On arrival, I was a little disappointed at the lack of closet space - however, after assessing the hotel "philosophy" that I witnessed in several of the rooms I encountered, as well as the common parts and adjoining cafe & shop; I understood that this was actually secondary to the comfort of my stay. I did witness an irrate Canadian woman - freaking out that she had nowhere to store her clothes - PLEASE don't stay here (or most funky city hotels in the world) if you want drawers & wardrobes or full length mirrors - I got over it very quickly when I observed all the other awesome benefits of this hotel.
On day 3 I wanted my boyfriend to join me and experience Hotel The Exchange - Sadly my room was already booked by someone else; Happily it offered me the opportunity to view some of the other rooms that were available. Rosanna - front of house manager on duty, was delightful in assisting me with possibilities - Lou (please forgive spelling of names) was equally professional, friendly and giving of her time in showing me the various room possibilites - WoW! - so much to choose from, and certainly one that would suit everyone's taste and budget . We chose a super-fabby-Marie Antoinette goes Dutch in a contemporary setting room 403 which was apparently a 3* room - Really the only difference in 2-4 stars seemed to be the location (Damrak or not) - note even the price changed too dramatically - I didn't get to see the 5* rooms,but don't get hooked into star rating at this establishment - ALL the rooms are fairly 5 star for a city hotel simply due to how the spaces have been lovingly and creatively executed.
Do go to the website, or do some searches on interiors of each 61 rooms as well as the great little adjoining cafe (with tasty healthy options) & lovely "design"store where you can pick up interesting, fun & charming design bits, all well sourced. All I am left with is a huge enormous Thank You to the people who conceptualised this for Amsterdam, and work lovingly at maintaining the service and site - I will continue to stay here.
- Official Description (provided by the hotel):
- Hotel The Exchange an independent fashion hotel in the heart of Amsterdam's city centre, that playfully weaves together hotel design with fashion in unique rooms. Free WiFi is offered and accommodation varies from budget to five star rooms.Each room has been designed by graduates and alumni of the Amsterdam Fashion Institute (AMFI). Flat-screen satellite TV is provided. The modern bathroom comes with a bath tub or shower. Hotel The Exchange includes a 24-hour reception and a ticket service. Our guests can enjoy breakfast all day at our on-site Stock café. Hotel The Exchange is 300 metres from Dam Square. Amsterdam Central Station is only a 5-minute walk from the hotel and offers direct connections by train, tram and metro all over the city. Hotel The Exchange is a 5-minute walk from the shopping street Kalverstraat as well as the Nine Streets area, the Jordaan district, and the Anne Frank House. Hotel The Exchange is a great choice for guests interested in food, nightlife and sightseeing. ... more less
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