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“Comfortable and Accommodating” 5 of 5 bubbles
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
Ranked #19 of 362 Hotels in Amsterdam
Certificate of Excellence
East Lansing, Michigan
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Comfortable and Accommodating”
5 of 5 bubbles Reviewed September 10, 2013

This is one of the best hotels I've stayed in during visits to Europe. The place is clean and comfortable, and the staff goes above and beyond to help people get where they're going. I especially appreciated wi-fi availability, which was free to me because of Priority Club membership. The hotel is convenient to rail transit, which is easy to follow in Amsterdam. I'm sorry we could stay only one night.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sanmigueleno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 25, 2013
Dear valued guest,

Thank you for taking the time to review your stay at Crowne Plaza Amsterdam – South!

We are extremely pleased and proud that that you consider us to be one of the best hotels where you have ever stayed in Europe and that you would have liked to stay longer with us.

Your kind words about are staff are a great compliment for them considering that they are passionate about delivering great service so our guests can re-energise and be more productive during their trip.

We look forward to accommodate you again in the near future when business or leisure bring you back to Amsterdam!

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,022 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Amsterdam, The Netherlands
Level Contributor
84 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed September 6, 2013

I first stayed here in January 2013 during which I found everything to be excellent and appealing. Therefore I was interested to revisit and stay for a longer period of 6 days in August. The EXCELLENCE still prevails and my stay was as near perfect as I could imagine. The Staff and Managers in this hotel are really top notch, professional and helpful without being sycophantic. The hotel itself is a lovely property which is well maintained.
Many thanks to all.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RalphSingapore66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 25, 2013
Dear valued guest,


First of all it is great that your first stay in January made you decide to stay with us again last August. We highly value your loyalty!

Thank you for your kind and complimentary words about your recent stay. It is a great reward for the entire team to read your words about our staff and management. It is our passion to assist each guest to make his or her stay a success. We aim to do this by combining the best possible facilities with great service.

We are grateful to receive your confirmation that we are doing this well and hope to remain your hotel of choice for all your future stays in Amsterdam.

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro, North Carolina
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

Stayed at the Crowne Plaza in June with a large party leaving for a cruise 2 days after we arrived. The hotel was wonderful with a top notch staff. We ate in the restaurant and had drinks in the bar each day, and can't say enough good things about the waiters and bar staff. The hotel was extremely quiet and comfortable. The sleep kits provided were a great touch of luxury along with superb bedding. I highly recommend this Crowne Plaza!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mimibac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 25, 2013
Dear valued guest,

Thank you for reviewing the Crowne Plaza Amsterdam – South!

It is a true pleasure for us to know that you had a wonderful experience in our hotel and that the staff members in the various outlets left a great impression as well. Compliments like these are of great motivation for them.

In addition we are pleased that the Crowne Plaza Sleep Advantage program helped you to sleep well. Our soundproof guest room doors together with luxurious bedding, aromatherapy and quiet zones are the perfect ingredients for a rejuvenating night’s sleep.

Thank you again for recommending us and we look forward to welcome you back with us again!

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed August 31, 2013

I don't usually comment on business hotels, too boring, but this one is different.
Good points. Desk with lights so you can actually read. Electric points at desk level. Kettle for coffee.Ironing board. Proper hangers, not the ones that suggest you are a thief. Window opens, albeit not far, fresh air is nicer. Air conditioning works. Shelves in the bathroom enough for all washbags so you don't have to line them up on the floor. Shower does not soak the whole bathroom.

Good bar with good food. Pleasant staff. It is easy really, but so few manage it.

bad points; none

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Brittravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 24, 2013
Dear valued guest,

Thank you for taking the time to evaluate your stay with us! We sincerely appreciate your feedback, especially since it is not your habit to review your business stays.

It has been a pleasure for us to learn that during your visit, the hotel met your expectations and that you were able to have a successful business trip while enjoying some of the hotel’s facilities.

Great as well that you liked the approach of our staff members. As they aim to make you feel comfortable during your stay, your words are a fantastic compliment on their behalf.

We hope to welcome you back soon when business or leisure bring you back to Amsterdam!

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed August 28, 2013

Just returned from The Crowne Plaza. We really couldn't fault it, the rooms, service and general ambience were fantastic. We stayed in a large party and all agreed that its one of the best nights sleep we've had. The hotel is really peaceful, the beds were out of this world and little added extras like sleep kits, aromatherapy smellies and never ending jugs of mint and lemon water really made the stay special...Not to mention first class all you can eat brekfast which was all fresh and so much variety we couldn't eat anything else until dinner! Don't let the location put you off booking- its one train stop from the airport and a short tram ride the other way in to central Amsterdam. Both tram and train stop close to the hotel and having stayed in the centre before this place is a haven of tranquility after a busy day.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank lucy-daryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 23, 2013
Dear valued guest,

It was a true pleasure to read the review that you wrote following your recent stay in Crowne Plaza Amsterdam-South!

It was especially great to learn that you discovered the advantages of the Crowne Plaza Sleep Advantage programme. We know how important sleep is. Sleep is the fuel that powers your day. Who knows what you'll achieve after a great night's sleep? Well, now you can find out. At Crowne Plaza, we've thought of elements to help you relax and ensure you enjoy a great night’s sleep such as luxurious bedding, aromatherapy, Quiet Zones: all to ensure that you can relax and drift off easier. We are glad as well that you appreciated our rejuvenating touch in the lobby: the mint, lemon and lime infused water.

Our location, despite slightly remote from downtown Amsterdam, is unique as Amsterdam Schiphol International Airport and the RAI Convention Center are only a few minutes away by public transport. On walking distance of the hotel you will find station Amsterdam- Zuid with fast metro and tram connections into town. It is fantastic that you discovered the advantages of staying in the peaceful and quiet surroundings of our location.

We look forward to welcome you back soon and thank you again for your review!

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

Everything you could expect of a top hotel great room, great breakfast. Not the best location as a tourist although regular tram into Amsterdam takes around 25 mins so not too bad. I Highly recommend this hotel if you don't mind the 'commute' into the city

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank W2W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 18, 2013
Dear valued guest,

Thank you for evaluating your stay at Crowne Plaza Amsterdam- South and for rewarding us with a high rating!

We totally understand that our location, in comparison to downtown Amsterdam, is not the most dynamic place to stay but are happy that you discovered the benefit of the excellent public transportation connections that are available on just 5 minutes walking distance from the hotel. In addition, our hotel is a heaven of peace where you can settle down after a day in busy Amsterdam with all its exciting things to do.

Thank you for recommending us and we hope to have you as our guest again in the near future.

Kind regards,

Nicole Turnhout-Ammerlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
137 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

Even in the low holiday season, the rooms were highly priced, probably because the hotel is ideally located in the new banking district of Amsterdam. Train station nearby and nice hotel garage. Friendly staff all over the hotel. Would be nice if one could open the window somewhat more.

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 72Chris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 18, 2013
Dear valued guest,

Thank you for taking the time to write a review following your stay at Crowne Plaza Amsterdam- South!

We are sorry that you considered the price tag for our hotel to be high for the season you were visiting us. Please be aware that our location outside the city centre in general has the effect that our prices are lower than those of downtown hotels. Of course it can be the case that city wide events drive up the prices in our area as well. For your next visit please consult our website or contact the reservations department to find the best available rate.

With regards to your remark about the windows we would like to inform you that safety regulations do not allow us to have the windows of our guest rooms completely open. We understand that a bit more fresh air would be preferable but unfortunately we are not able to accommodate this.

We sincerely hope that, despite these aspects, you had a good stay with us and will be our guest again in the near future.

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam South

Property: Crowne Plaza Amsterdam South
Address: George Gershwinlaan 101, 1082 MT Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Amsterdam
#8 Family Hotel in Amsterdam
#15 Romantic Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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