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“Excellent Stay” 5 of 5 stars
Review of Crowne Plaza Amsterdam South

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Crowne Plaza Amsterdam South
Ranked #19 of 363 Hotels in Amsterdam
Certificate of Excellence
Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed August 19, 2013

excellent stay at crowne plaza hotel. Very friendly staff. Check in and check out was a breeze. I booked through priceline (HATE PRICELINE and will never use them again) Priceline line screwed up my reservation (no internet and breakfast) but the hotel staff honored both and no cost. They gave me a converter for my phone charger on loan. again no charge! Very good customer service. Very clean and nice rooms. A lot of leather (which i loved) Adds a bit of an edge to the decor. This is a bit far from the downtown but very well connected. The main train station is v close for the airport (6 mins train ride) and trams etc are very close to get to downtown. Highly recommended!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ashind T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 12, 2013
Dear valued guest,

Thank you very much for informing us that you had a great stay at Crowne Plaza Amsterdam – South, especially after the inconvenience that you experienced with your reservation. It is great to learn though that the hospitality and assistance of our staff members made up a lot.

Thank you also for complimenting on the cleanliness and style of our guestrooms. You might have noticed the musical theme that is represented throughout the building. Did you know that the New York origin of George Gershwin has led to the names of our meeting rooms? The famous Manhattan 101 cocktail inspired us to decide on the names of our restaurant one o one and Manhattan Lounge- Bar.

We hope to be your hotel of choice again during your next stay in Amsterdam!

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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982 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
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Athens
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 19, 2013

Luxurious, spacious rooms offering all amenities, great breakfast and hepful staff make this (bussiness oriented) hotel an excellent choice for Amsterdam - even for a family with a two year old very active girl (...). Actually it wasn't just one of the best hotels I've stayed in, but also one with an excellent value, considering the prices of hotels in Amsterdam (at least in August). And this not considering the choice to park the car right on the opposite of the hotel (indicated to me by the staff) for 1.40/hour or 8.40/day (free on weekends) - which saved us about 150 euros (about a night's stay) during our 4 day visit! No need to comment on the excellent and helpful staff, all requested answered immediately.

As this hotel is bussiness oriented, one should consider that it is about a 5 minutes walk from the tram (which takes you about 10-15 minutes for Leiden Platz) and the area is located beside bussiness offices.The only negative of the hotel is (due to its bussiness nature) that there is no free wi-fi.

Definetely reccomended!

Room Tip: For parking avoid the Parking beside the hotel (48 euros/day) or the street from the entrance of the...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tryingtobehelpful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 12, 2013
Dear valued guest,

Thank you for reviewing your stay at Crowne Plaza Amsterdam – South!

It was great to read your kind and complimentary words on behalf of our rooms, breakfast and staff. We are excited that you and your family had a fantastic time in Amsterdam and that the price quality ratio and more affordable parking options opposite the hotel added to that.

Great as well that you discovered the advantages of travelling by public transportation from station Amsterdam- Zuid which is located on only 5 minutes walking from our hotel. Taking tram number 5 is the ideal way to get familiar with Amsterdam as it passes by many highlights of the city like the Museumsquare, Leidsesquare, Damsquare with end stop at Amsterdam Central Station.

With regards to your remark about the internet we are happy to inform you that all guests that are member of the IHG Rewards Club receive complimentary internet and many other benefits.

Thank you again for reviewing and recommending us; we look forward to your next stay with us.

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 18, 2013

far from everywhere no- where
they have family room & at very affordable price
must willing to walk long walk to train station
staffs are friendly & helpful
wide range of breakfast
this hotel has a very little souvenir shop & the lady owner is very nice & kind
close by airport

  • Stayed May 2013, traveled with family
    • 5 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank yak7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 11, 2013
Dear valued guest,

Thank you very much for your review! It is a pleasure that you had a good stay, although it might be the case that your kind words were intended for a different hotel as we do not dispose of a privately owned souvenir shop.

The Crowne Plaza Amsterdam- South is indeed located uniquely as Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport leavinfg from station Amsterdam- Zuid on 5 minutes walking distance from the hotel.

The hotel features 207 modern rooms, including 16 club rooms and 16 suites. Enjoy your weekend at the Crowne Plaza Amsterdam-Southhotel and start your day with a rich and fresh breakfast at the one o one restaurant. Take the tram into the city centre and rent a bike to discover the main sites of the city like a real Amsterdamer.

After an exciting day, meet up in the Manhattan Lounge-Bar and enjoy your evening with individually prepared cocktails or a tasty wine on one of the Crowne Plaza Amsterdam-South hotels two terraces.

Benefit from the hotel’s state-of-the art gym, book a club room and get access to the exclusive Club Lounge with daily newspapers and snacks. Gain a good night’s sleep with the IHG Sleep Advantage programme.

We look forward to welcome you in Crowne Plaza Amsterdam- South.

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 17, 2013

I was taken aback when the taxi approached the hotel, which is in the financial centre as I thought it was a bit deserted and away from the town centre

However I was pleasantly surprised when I entered the hotel. Right from the smiling staff who helped with the baggage to the reception staff who greeted guests with a smile and prompt service, everything about the hotel was fantastic

The rooms were spacious by European standards, the bathrooms were clean and the beds were comfortable

The only thing which is a bit disappointing was the fact that internet is not complimentary. Charges are 10Euro for 24 hours, which is a bit of a let down given that this is a business hotel

The breakfast is excellent and the omelettes which are prepared by the cheerful chef is very tasty. Special mention to the cinnamon rolls, muffins, and cakes which are divine. Even my fussy 3 year old relished them

Special thanks to the serving staff Cas (I don't recollect his last name) who went out of his help.

The hotel is a 5 minute walk from the South Station, which is another advantage

Looking forward to visiting again

  • Stayed August 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 11, 2013
Dear valued guest,

Thank you for sharing your review with us and the travel community! We are happy that, despite a not so positive first impression due to our location, you had a good stay in one of our comfortable and carefully designed rooms.

In addition it is a pleasure to know that our staff members did everything to make your stay pleasant and left a positive impression on you. Thank you especially for your compliment to one of our serving staff members in particular. Your kind words have been shared with him and serve as a great motivation.

Unfortunately we noticed as well that you were disappointed about the internet charges. Please be informed that one of the benefits of joining our loyalty program. By joining the IHG Rewards Club, you can make the most of your travels and enjoy benefits such as free Internet worldwide. We are sorry that you were not made aware of this during your stay and hope that you will join soon so you can benefit immediately from the many advantages.

We look forward to welcome you back in the near future.

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed August 16, 2013

Very nice staff with extraordinary services.Always smiling and happy to help you.Clean,spacious,comfortable and a very excellent breakfast.Free wi-fi was addon and staff behind the desk was quite active.Will recommend this hotel to anyone.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank vishokeenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 9, 2013
Dear valued guest,

Thank you for evaluating your recent stay at Crowne Plaza Amsterdam- South by leaving a review on Tripadvisor. We are extremely pleased and honoured that you qualify our hotel to be one of the best.

It is especially great to read your kind words about the hospitable service with a smile by our staff members. It is their passion to assist all of our valued guest in making their stay successful and memorable. Your words will serve as a great motivation for them to continue to pursue this aim.

We are pleased as well to know that you discovered one of the many benefits of being a member of the IHG Rewards Club. As a member you enjoy exclusive member benefits at every level allowing you to make the most of your travels.

Once again thank you very much for your review and recommendation. We look forward to have you as our guest again upon your next visit to Amsterdam.

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amersfoort, The Netherlands
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 8, 2013

Very good service, friendly personnel, perfect rooms, great kitchen, easy to get there, easy to go to city centre. Can recommend everybody to visit this hotel. Have been here several times. Also meeting facilities are perfect.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Connaisseur1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 9, 2013
Dear valued guest,

Thank you for taking the time to write a review following your recent stay with us in Crowne Plaza Amsterdam- South. We are grateful that you value us with such high ratings and are very pleased that you would recommend us to everybody. We look forward to welcome you back as our loyal guest when business or leisure brings you back to Amsterdam- South!

Kind regards,

Nicole Turnhout – Ammerlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 6, 2013

me and my daughter and sister was there 4 days 27 of July to the 31 of July. the staff was very helpful . distance to the tram was a short walk. the room was very nice . The breakfast was the best ever.the best omelet.

Room Tip: there are no bad rooms .all are good
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Carolyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, September 9, 2013
Dear valued guest,

Thank you very much for rewarding us with your kind words and high rating.

It is a pleasure to know that you enjoyed your stay in Crowne Plaza Amsterdam- South and that the location and facilities were corresponding with your expectations.

We are especially happy to know that our extensive breakfast buffet and the freshly prepared omelettes in particular enabled you re-energise after a night’s sleep and to prepare for another day in Amsterdam.

Once again we thank you for your review and we look forward to welcome you back as our guest when your travel plans bring you back to Amsterdam.

Kind regards,

Nicole Turnhout – Ammserlaan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam South

Property: Crowne Plaza Amsterdam South
Address: George Gershwinlaan 101, 1082 MT Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Amsterdam
#8 Family Hotel in Amsterdam
#15 Romantic Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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