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“Lovely Hotel”

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Crowne Plaza Amsterdam South
Ranked #19 of 364 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersBronze level
JHB
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Lovely Hotel”
5 of 5 bubbles Reviewed February 8, 2013

We really enjoyed our stay at this hotel. The room was extremely spacious and comfortable. Everything was spotless. The bathroom was spacious and the bath was nice and big so you could really relax. The experience was fantastic. We wouls love to return to this hotel. The hotel is slightly far out from all the main attractions but it is worth it. The room service was lovely.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NooneyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, Management Assistant at Crowne Plaza Amsterdam South, responded to this review, February 22, 2013
Dear valued guest,

Thank you very much for rating your stay at Crowne Plaza Amsterdam- South. It has been a pleasure to read your kind and rewarding words about our hotel and service.

The greatest compliment for a hotel is to hear that guests had a great and relaxing stay and would love to return. It has been our pleasure to contribute to that.

It is great that you do not consider the hotel’s location as a drawback for a leisure stay. As you probably experienced the railway station Amsterdam- Zuid is situated only minutes walking away from the hotel. Here you will find tram-, metro- and train connections into the city centre and to Schiphol- Airport.

Hopefully we will have the opportunity to welcome you back again soon when your travel plans bring you back to Amsterdam.

With kind regards,

Tara Meulenbeld
Management Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,113 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
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Oslo
Level Contributor
67 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed February 5, 2013

I had the pleasure of meeting the General Manager when leaving the hotel, and can only say that she is doing a great job. This is a wonderful hotel, with professional and courteous staff - lovely spacious rooms, which are well appointed, fully equipped and serviced.

Plenty space in the room to work and relax. Loads of TV channels, and a decent Internet experience.

The location of the hotel is perfect - very close the the train station, but far enough that you don't hear the trains. Not too far from RAI exhibition centre either.

There is a restaurant on site - but we ate in the bar, which also had a varied and tasty menu.

If I have to criticise one thing - I would say that the showers were OK - but I would loved to have been able to get a bit more power from them!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nigel73Oslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, General Manager at Crowne Plaza Amsterdam South, responded to this review, February 7, 2013
Dear valued guest,

Thank you very much on behalf of me and the entire team for taking the time to write about your experience with Crowne Plaza Amsterdam- South. I am extremely proud that the continuously great efforts of the team in combination with the facilities of the hotel, have led to your much appreciated review.

It was a pleasure to learn that the location of the hotel worked well for the purpose of your trip and that the design and layout of the room enabled you to enjoy a comfortable and relaxing stay.

Thank you as well for informing us about the water pressure in the shower. All guest feedback is taken very seriously as this enables us to constantly work on improving our product and service. In order for us to investigate the shower it would be highly appreciated if you could, at your convenience, send us the number of the room you stayed in by e-mailing info.amspc@ihg.com.

I hope to have the pleasure of welcoming you back to Crowne Plaza Amsterdam- South in the very near future and thank you once again for your review.

With kind regards,

Ingrid van Veen
General Manager
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Amsterdam, The Netherlands
Level Contributor
88 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

My platinum card upgraded us to a lovely corner room (still a little small) overlooking the frozen canal. It was a very quiet room day and night and clean and comfortable in all aspects. The hotel in general has a musical atmosphere, with connections to Gershwin and several other composers' names in the area. Breakfast and dinner were tasty but a little expensive. The STAFF in all areas are all delightfully mannered and efficient and extremely helpful with any queries. No complaints at all here and very reasonably priced for Amsterdam, even tho it is the south of the city, it is very well connected to the station and Schipol Airport.

Room Tip: ask for room facing the canal
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RalphSingapore66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, Management Assistant at Crowne Plaza Amsterdam South, responded to this review, February 22, 2013
Dear valued guest,

Thank you very much for your Tripadvisor review. We are extremely pleased that you enjoyed an excellent stay with us.

It has been a pleasure to upgrade you, being a highly valued Priority Club member, to a corner room which enabled you to enjoy a quiet and comfortable stay.

Great as well that you noticed the musical theme that is represented throughout the building. Did you know that the New York origin of George Gershwin has led to the names of our meeting rooms? The famous Manhattan 101 cocktail inspired us to name our restaurant one o one and Manhattan Lounge- Bar.

On behalf of the entire team I would like to express our gratitude regarding your compliment on their behalf. It is our passion to deliver great and seamless service and compliments of guests are our motivation to continue to improve continuously.

Thank you again for taking the time to review your stay at Crowne Plaza Amsterdam- South. We hope to welcome you back in the near future.

With kind regards,

Tara Meulenbeld
Management Assistant
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London, United Kingdom
Level Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed January 27, 2013

I stayed here for a nearby conference. Staff were very helpful, rooms very nice and breakfast good. Nice touches in the room, such as little sprays for the pillow for a good sleep. Good selection for breakfast and good conference dinner.

Stayed January 2013, traveled on business
Helpful?
2 Thank greenfeet4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, Management Assistant at Crowne Plaza Amsterdam South, responded to this review, February 19, 2013
Dear valued guest,

Thank you very much for reviewing your stay at Crowne Plaza Amsterdam- South and posting your feedback on Tripadvisor.

It was great to learn that your business stay turned out to be a lovely experience. Especially after a long day of working hard it is important to be able to relax in a comfortable room, have a nice meal and conclude the day with a good night of rejuvenating sleep.

We are happy that the hotel’s staff service and facilities contributed to a successful journey for you and hope to have the opportunity to welcome you back as our guest soon.

With kind regards,

Tara Meulenbeld
Management Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 27, 2013 via mobile

Small touches like the aromatherapy kit on the bed is great. Hotel has a new feel to it at the moment and a good quality finish. Very convenient for the offices nearby. Airport and city are a short trip by train from the station 5 mins away - good location!

Comfy bed, nice spec bathrooms.

Only gripe would be water saving shower head means hardly any water comes out!! Showers are important for me.

Stayed January 2013, traveled on business
Helpful?
1 Thank SebastianVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, Management Assistant at Crowne Plaza Amsterdam South, responded to this review, February 19, 2013
Dear valued guest,

We appreciate it that you have taken the time to review your recent stay at Crowne Plaza Amsterdam- South.

As you mentioned our location in the heart of Zuidas- Amsterdam is extremely convenient for guests visiting one of the many nearby located offices. In addition Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport which enables time efficient travelling and combining business with leisure.

It is great that you were able to enjoy parts of the Crowne Plaza Sleep Advantage program. At Crowne Plaza, we've thought of elements to help you relax and ensure you enjoy a great night’s sleep such as luxurious bedding, aromatherapy, Quiet Zones and guaranteed wake up calls.

Unfortunately though we noticed that the water saver in the shower, one of our actions to be green engaged, did not appeal to you. We value your feedback and will definitely take this into consideration when reviewing our procedures.

Thank you again for your review and we hope to welcome you back in the near future.

With kind regards,

Tara Meulenbeld
Management Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Breda, The Netherlands
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed January 25, 2013

Location-wise it's in the financial district and exhibition hall, 5 min from airport and 10 min to city centre with public transport. The hotel is new, so very modern and clean. Rooms are in balance, good bed, bathroom is clean, but the shower can be better (water pressure is too low) , amenities are from Rituals.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, Management Assistant at Crowne Plaza Amsterdam South, responded to this review, February 19, 2013
Dear valued guest,

Thank you for your review on Tripadvisor.

It is a pleasure to learn that you discovered the advantages of the location of our hotel. The Crowne Plaza Amsterdam-South is situated in Amsterdam-Zuidas. This area is the new urban centre devoted to international commerce and knowledge development. The location is unique as Amsterdam Schiphol International Airport, the RAI Convention Center and the city centre are only a few minutes away by public transport.

We appreciate your remark about the shower and will definitely investigate the water pressure. If you would have the opportunity to send the reservations details of your last stay to info.amspc@ihg.com we can check which room you stayed in.

Thank you again for your review and we hope to see you back at Crowne Plaza Amsterdam- South.

With kind regards,

Tara Meulenbeld
Management Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorset
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

Perfect for a business trip; practical, quiet rooms with good facilities. Definitely lacking in atmosphere though. Bar meals adequate but nothing to write home about. Room was a little tired with a few cobwebs that were missed, shower could have been more powerful also. Would stay again for business but not for pleasure.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pipkins2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPSouth, Management Assistant at Crowne Plaza Amsterdam South, responded to this review, February 19, 2013
Dear valued guest,

Thank you for reviewing your stay at the Crowne Plaza Amsterdam- South on Tripadvisor.

It is great that you consider us the perfect hotel for a business trip however your review points out that we can still improve our product and service in several areas.

Room cleanliness is of vital importance and contributes to making or breaking a hotel experience. We apologize sincerely for the deficient cleanliness of your room. Please rest assured that follow up with the Housekeeping department has been done in order to prevent this from happening again.

With regards to your comments about the lacking atmosphere and the quality of the bar meals we are happy to receive your additional feedback so we can act on it. The opinions and ideas of our guest are extremely important for us as these enable us to tailor our hotel product even more to the preferences of our guests. We would be happy to hear from you at your earliest convenience at info.amspc@ihg.com. This will also enable us to investigate in which room you stayed so the shower can be checked.

Thank you again for sharing some valuable feedback with us and we hope to welcome you back as our guest in the future.

With kind regards,

Tara Meulenbeld
Management Assistant
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam South

Property: Crowne Plaza Amsterdam South
Address: George Gershwinlaan 101, 1082 Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Amsterdam
#8 Family Hotel in Amsterdam
#15 Luxury Hotel in Amsterdam
#15 Romantic Hotel in Amsterdam
#25 Green Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam South 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Crowne Plaza Amsterdam South Hotel Amsterdam

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