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“Nice Hotel outside Amsterdam city” 4 of 5 bubbles
Review of Ramada Apollo Amsterdam Centre

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Ramada Apollo Amsterdam Centre
Ranked #86 of 362 Hotels in Amsterdam
London, United Kingdom
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice Hotel outside Amsterdam city”
4 of 5 bubbles Reviewed May 7, 2014

The Hotel is a little outside Amsterdam but easy to get into the city as a tram stops nearby. It takes about 10-15 mins. We also walked into the city. It took around an hour but was very interesting. We arrived quite early, around 10 in the morning and our room was ready. They require a deposit per night on the room, which isnt always made clear. They can put iit on your credit card, then refund it, but if you don't have a credit card they require a cash deposit. Make sure you check before you go. There were several people at the reception desk who were very angry about this. Breakfast on the 17 floor is really good. Make sure it is included in your hotel price and not pay extra as it works out expensive. We did not eat in the restaurant in the evening as we had dinner in Amsterdam. The room was modern and clean. We would have had a reasonable view but it was obsecured by a Ramada Hotel Banner in mesh hanging on the building. There is a lovely park very nearby, but we didn't see many restaurants or cafes. To be fair it is a little out of the main city of Amsterdam if you want to pop back to your hotel for something.

Room Tip: Ask for a high floor facing the city.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JILLE810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boudewijn M, Manager at Ramada Apollo Amsterdam Centre, responded to this review, May 11, 2014
Dear JILLE810,

Thank you very much for leaving us such a useful review on tripadvisor.

As mentioned in you review, the city centre is about 10 minutes away by tram. The tram stop however is just around the corner.

I would also like to thank you for providing our future guests with such useful information regarding the nearby park and our own Floor 17.

It was a pleasure welcoming you as a guest and I do hope to do so again anytime soon.


With kind regards,

Boudewijn Martens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 2, 2014

I stayed here with 3 of my girlfriends and we had an amazing time. The hotel was very clean and lovely modern decor. Our room had a lovely view and the bar on the top floor was very chic with amazing views. The location was ideally located a short tram ride to Dam sq with a tram stop right outside the hotel. I got a really decent price when we stayed here as it hadnt long been open, i think it worked out at about £30pp but i have recently priced it up to go again and found the prices have dramatically increased. Although a lovely hotel, i wouldnt be prepared to pay more than £50pppn.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank key1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boudewijn M, Manager at Ramada Apollo Amsterdam Centre, responded to this review, May 11, 2014
Dear key1982,

Thank you very much for taking time to leave us a review online.

I’m very glad to read that you have enjoyed you stay at the Ramada Apollo Amsterdam Centre. The roomrates do indeed change on a daily basis. In case you would like to know our best available rate in case of any future stay, please do contact our reservation office.

It was a pleasure welcoming you as a guest and I do hope to welcome you back any time soon.


With kind regards,

Boudewijn Martens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, England, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed April 30, 2014

Stayed at the Apollo Ramada with my partner for 5 days in the last week of February. We were celebrating our anniversary and thought Amsterdam would be make an interesting location.

We considered staying within the City Centre but the prices for the flash hotels were out of our budget. We looked at plenty of smaller and independent hotels, but most of those tended to have shared bathrooms. After a lot of searching we found a good deal for our Monday to Friday trip at the Ramada via a travel agency website.

Other reviews were convincing that this was the right place and it was.

However, we were concerned by comments of paying a deposit upon arrival and it was true. When we turned up on the Monday night to check-in we were told we had to pay a £50 deposit. It was a day before pay-day for both of us, but luckily we had an overdraft to use to pay this, otherwise we just had 60 euros in cash between us. I wish that guest were informed of this deposit before arrival.

Despite that, the hotel was phenomenal. We were on the 11th floor which gave us a great view towards Amsterdam City. The room was modern with an ensuite included. It was a nice touch that our name appeared on the Plasma screen welcoming us to the Apollo Hotel. There were plenty of channels to choose from with a handful of English ones.

Our room was clean daily and if we ran out of tea bags, milk or coffee, reception were happy to give us some when asked.

Location is good, there's a small shuttle bus that goes between the hotel and the airport. Upon arrival it is free but we had to pay for the return, which worked out to be 10 Euros each.

As for distance between the City Centre, it's about 10 to 15 minutes on the tram which is located on the main road by the hotel. After 2 days we were well accustomed to using the Trams but I would advise picking up a free tram map.

We spent most days in the City, morning til night so we didn't get to visit the top floor restaurant and bar. The menu that was on our rooms plasma screen was well out of our price range which also put us off visiting it.

If you are going to Amsterdam as a couple, this is an ideal Hotel.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Matt_GF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boudewijn M, Manager at Ramada Apollo Amsterdam Centre, responded to this review, May 11, 2014
Dear Matt_GF,

Thank you very most fort his most wonderful review on tripadvisor!

The fact that you describe the Ramada Apollo Amsterdam Centre as the ´Nicest Hotel you´ve every stayed at´ is a very big compliment to the whole team.

Regarding the deposit, I indeed would like to inform you that this is a standard polivy in all 4 and 5 star properties in Amsterdam. Please do contact me in person to see whit who you did book the Ramada Apollo Hotel. I will definitely contact this agency.

Again, thank you very much for these wonderful words and I do hope to welcome you back in the (near) future.


With kind regards,

Boudewijn Martens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunfermline, United Kingdom
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed April 27, 2014 via mobile

Had a great Easter Weekend stay at this lovely modern hotel. Spotlessly clean and staff were very helpful and pleasant.

Only downside, located 2+km out of city centre. However a No13 tram took you straight into the city and they stop regularly outside hotel.

Would recommend hotel to family and friends.

Stayed April 2014, traveled as a couple
Helpful?
1 Thank Dawn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boudewijn M, Manager at Ramada Apollo Amsterdam Centre, responded to this review, April 30, 2014
Dear Dawn,

Thank you very much fort his most excellent review regarding your recent stay at the Ramada Apollo Amsterdam Centre.

The hotel is indeed located right next to the city centre of Amsterdam. Tram 13 however, will take each guest to the dam square within just 12 minutes as mentioned in your review.


With kind regards,

Boudewijn Martens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
307 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed April 27, 2014

A bit of a ways out of town but an easy bike ride or tram ride. It's a big 17 floor building of the type that's impossible to build in Amsterdam proper due to the soft and soggy ground so offers grand views over all of Amsterdam or over the countryside. The rooms are decent size and amenities mostly modern though the plumbing on higher floors is a bit variable. The breakfast is only average but the setting makes it worthwhile -- top floor with the grand views.

Stayed April 2014, traveled with family
Helpful?
1 Thank neur14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boudewijn M, Manager at Ramada Apollo Amsterdam Centre, responded to this review, April 30, 2014
Dear neur14,

Thank you very much for leaving us such a lovely review on tripadvisor.

I would also like to thank you for providing us with such useful feedback regarding the breakfast and our plumbing. These points will definitely be discussed among all responsible managers.

Again, thank you very much for taking time to leave us a review and I do hope to welcome you back any time soon.


With kind regards,

Boudewijn Martens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 25, 2014 via mobile

Having originally booked a central hotel - apollo museum hotel we were told on arrival there was no room for us and had to move. Having booked in February and no mention of any problems in email received a few hours earlier we were somewhat surprised and concerned - I have recently had surgery which affected mobility and had emailed hotel about this asking for room to be accessible via lift etc ...

Anyway it was late and we just wanted to get into a room so I could rest so agreed , had a drink on the house and hotel arranged taxi transfer to the ramada or whatever it is now known and we got checked straight in to room 728 which was lovely , a lot more space than I've experienced in more central hotels in the dam

Positives

Free bottled water in room
Tram very convenient , bought a 72 hr pass and used it a lot as I couldn't walk far
Bar was lovely , €8.50 I think for a mojhito which wasn't too bad - €7.50 for four tiny but tasty chicken skewers less of a bargain
Staff were very pleasant and helpful , shuttle back to airport was complimentary due to us having been moved etc

Negatives

Headboard console very odd and on two consecutive nights I bruised my face from the sharp corners - be careful and ask for additional pillows if needed , one provided was square in shape

Beds not made up or changed once in 3 night stay - first day we had left do not disturb on door but on days 2 and 3 not changed , did manage to get towels from cleaner though

Returning to hotel on the evening of our last stay our hotel door was open , we had noticed it needed a firm push to secure and had left it closed. Our card keys had been cancelled , turned out they didn't realise our stay was 3 nights due to mix up and quickly rectified - I'm assuming housekeeping had entered the room in our absence and not securely closed door , very lucky to have had nothing taken etc. we reported this upon leaving next day and staff were very concerned and said they would get it fixed.

Shower gel should be provided , I know you can get from reception etc but it's a pretty standard provision in a 4 star hotel - yes I know the green reasoning etc but sometimes feel hotels too keen to use this as excuse to be cheap

We would definitely stay again despite the couple of grumbles - but our original hotel would probably have been better location wise when I needed to return to hotel to rest etc

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank HayleyMichelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boudewijn M, Manager at Ramada Apollo Amsterdam Centre, responded to this review, April 30, 2014
Dear HayleyMichelin,

Thank you very much for leaving us such an extended review on tripadvisor!

I do however want to apologize for the inconvenience suffered when changing hotels. On the other side I’m very satisfied to read that you have enjoyed the service provided at the Ramada Apollo Amsterdam Centre.

I would also like to thank you for your constructive feedback regarding the room, facilities and housekeeping department. These will definitely be discussed to improve our level of service.

The fact that you might be coming back can be seen as a big compliment and I will definitely share this among my team.


With kind regards,

Boudewijn Martens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burghead, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed April 24, 2014 via mobile

Visited Amsterdam to see all of the central attractions. This hotel was perfect - tram access is easy. Tip - when paying for the tram buy 24/48 hour tickets, they are cheaper.

The hotel is clean, modern and comfortable. Shuttle very efficient and useful. Wait just outside the door at Schipol and you will be picked up.

We visited the bar upstairs - be careful, it's expensive. Can't comment on food - we never ate in. There are so many places to eat in town and on the tram ride into town.

Staff were helpful and friendly. Would stay again.

Stayed April 2014, traveled as a couple
Helpful?
Thank Ltwinterz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boudewijn M, Manager at Ramada Apollo Amsterdam Centre, responded to this review, April 30, 2014
Dear Ltwinterz,

Thank you very much for writing such a lovely review regarding your recent stay at the Ramada Apollo Amsterdam Centre!

The fact that you would stay with us again is a big compliment to the whole Ramada team and I will definitely share your comments among them.

Thank you very much for staying at the Ramada Apollo Amsterdam Centre and I do hope to welcome you back in the (near) future.


With kind regards,

Boudewijn Martens
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Apollo Amsterdam Centre

Property: Ramada Apollo Amsterdam Centre
Address: Staalmeesterslaan 410, 1057 PH Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #86 of 362 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Apollo Amsterdam Centre 4*
Number of rooms: 446
Official Description (provided by the hotel):
This spectacular 4-star hotel, containing 446 rooms, is not only one of the biggest hotels in Amsterdam, but also the biggest Ramada hotel in Europe. The imposing building is situated only 15 minutes from the historic city centre and is ideally located on the Amsterdam ring road and next to the RembrandtparkRamada Apollo Amsterdam Centre contains 446 luxurious rooms and suites, 8 state-of-the-art meeting rooms, sauna and fitness facilities, solarium, 300 indoor parking spaces and a spectacular restaurant & skybar on the 17th floor; Floor17! The hotel is ideally situated next to the Amsterdam ring road, with a perfect connection to Schiphol International Airport as well as Amsterdam city centre.All of the meeting rooms have natural daylight and a magnificent view; 5 Sky Lounges on the top floor (18th floor) and 3 meeting rooms on the ground floor.The newest hotspot in town is Skybar Floor17! Richard Matulessy, former Executive Chef of the well-known Amstel Hotel, is in charge of the kitchen team. Enjoy Food Entertainment on the 'highest' level, while enjoying the staggering 360-view on Amsterdam and surroundings. An open kitchen, trendy staff and good music are the perfect combination for a great night out. Drink - Dance - Dine on Friday and Saturday night with DJ's, drinks and bites; the ideal start of your weekend! ... more   less 
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