From the moment we were met by the free shuttle service to the hotel until the moment we left we experienced excellent customer service. The staff were helpful with everything including directions and recommendations of both attractions and restaurants.
Even when the receptionist was on her own during a busy period we still did not feel rushed. The room was very modern, great view and spotlessly clean. We purchased a 48hour tram/bus pass from reception for 12€. We highly recommend this as its a great way of travelling all around amsterdam efficiently. There is no price difference when bought on the tram. We visited the '17 floor' bar for a drink, the drinks were a bit pricey but the atmosphere and view made up for that. Even though we are a young couple and dont expect much we were treated the same as everybody else and hotel staff made sure we got the best possible service. Overall we had a great time and highly recommend this hotel.
- Official Description (provided by the hotel):
- This spectacular 4-star hotel, containing 446 rooms, is not only one of the biggest hotels in Amsterdam, but also the biggest Ramada hotel in Europe. The imposing building is situated only 15 minutes from the historic city centre and is ideally located on the Amsterdam ring road and next to the RembrandtparkRamada Apollo Amsterdam Centre contains 446 luxurious rooms and suites, 8 state-of-the-art meeting rooms, sauna and fitness facilities, solarium, 300 indoor parking spaces and a spectacular restaurant & skybar on the 17th floor; Floor17! The hotel is ideally situated next to the Amsterdam ring road, with a perfect connection to Schiphol International Airport as well as Amsterdam city centre.All of the meeting rooms have natural daylight and a magnificent view; 5 Sky Lounges on the top floor (18th floor) and 3 meeting rooms on the ground floor.The newest hotspot in town is Skybar Floor17! Richard Matulessy, former Executive Chef of the well-known Amstel Hotel, is in charge of the kitchen team. Enjoy Food Entertainment on the 'highest' level, while enjoying the staggering 360-view on Amsterdam and surroundings. An open kitchen, trendy staff and good music are the perfect combination for a great night out. Drink - Dance - Dine on Friday and Saturday night with DJ's, drinks and bites; the ideal start of your weekend! ... more less
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