From the moment we were met by the free shuttle service to the hotel until the moment we left we experienced excellent customer service. The staff were helpful with everything including directions and recommendations of both attractions and restaurants.
Even when the receptionist was on her own during a busy period we still did not feel rushed. The room was very modern, great view and spotlessly clean. We purchased a 48hour tram/bus pass from reception for 12€. We highly recommend this as its a great way of travelling all around amsterdam efficiently. There is no price difference when bought on the tram. We visited the '17 floor' bar for a drink, the drinks were a bit pricey but the atmosphere and view made up for that. Even though we are a young couple and dont expect much we were treated the same as everybody else and hotel staff made sure we got the best possible service. Overall we had a great time and highly recommend this hotel.
- Official Description (provided by the hotel):
- Ramada Apollo Amsterdam Centre. It's impossible to imagine Amsterdam-West without us. Our top floors provide you with the best view over the entire city. From Floor17, our renowned restaurant and skybar, the view is perhaps even better. Why not climb the stairs to our Rooftop Bar and drink a cocktail while enjoying compelling views of Amsterdam? You work hard and you are looking for a meeting room on the 17th floor, with a spectacular view of Amsterdam. Sports enthusiast? For you, we have a 24-hour fitness suite and boot camp sessions. Why not challenge us with your requirements? Our hotel is located right next to the Rembrandtpark and the A10 ring road. If you are using public transport, this will take you from the hotel to the centre of Amsterdam in just 15 minutes. Our shuttle bus will take you to Schiphol Airport in 20 minutes. ... more less
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