awful staff , very rude very unhelpful . service was really bad. the shuttle was supposed to arrive at 8 pm, it did not arrive until 10 pm and when it arrived it did not have enough room for people to sit. so some of us had to sit on the floor because it was the last shuttle and there was not any more. when we got to the hotel they told us that our rooms has not been confirmed although we got the confirmation online. it was 6 of us and the whole point of this journey was that we wanted to be in rooms next to each other, they put us in three different floors after waiting till 1 am at the reception for the rude and unhelpful staff to do our booking.
the whole stay was a nightmare and it was like a horror film.
never going there again and i will not recommend it to any one .
- Official Description (provided by the hotel):
- Ramada Apollo Amsterdam Centre. It's impossible to imagine Amsterdam-West without us. Our top floors provide you with the best view over the entire city. From Floor17, our renowned restaurant and skybar, the view is perhaps even better. Why not climb the stairs to our Rooftop Bar and drink a cocktail while enjoying compelling views of Amsterdam? You work hard and you are looking for a meeting room on the 17th floor, with a spectacular view of Amsterdam. Sports enthusiast? For you, we have a 24-hour fitness suite and boot camp sessions. Why not challenge us with your requirements? Our hotel is located right next to the Rembrandtpark and the A10 ring road. If you are using public transport, this will take you from the hotel to the centre of Amsterdam in just 15 minutes. Our shuttle bus will take you to Schiphol Airport in 20 minutes. ... more less
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