I would NEVER EVER recommend this hotel to anyone. I booked 7 days here. On the 3rd night, at 4 am, someone was knocking on doors asking to be let in. I tried to call the front desk only to discover that the phones only take INCOMING calls, not outgoing. There was a button to call the reception and NOONE ANSWERED MY CALLS. This person came back a second time, knocking on doors, asking to be let in. All I could do was email the hotel desk and hope someone would read my email. In the morning I asked to speak to the manager. I felt UNSAFE in this hotel and I wanted my money back for the remaining nights. The staff gave me a run-around, come back at 4, come back at 11, and the manager never showed up. I forfeited 3 nights and moved. MY SAFETY IS MUCH MORE IMPORTANT THAN ANYTHING ELSE. There are better hotels out there, folks, and this hotel should be avoided at all costs.
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- Also Known As:
- Itc Hotel Amsterdam