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“Can be excellent, can be poor” 3 of 5 bubbles
Review of ITC Hotel

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ITC Hotel
Ranked #272 of 362 Hotels in Amsterdam
Ashbourne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Can be excellent, can be poor”
3 of 5 bubbles Reviewed August 3, 2012

I've stayed here on two occasions, the first time the room was in another building and was rather disappointing, unclean and generally a bit poor. However the second time we stayed in the main building and it was a stark contrast, the room was excellent given the two star rating of the hotel.
Despite the poor room on my first stay, the staff are always helpful and you can't fault them at all.

Provided you get a room facing the canal, the hotel exceeds its two star rating. However if you get one on the main road, you will be disappointed.
The location is fairly central and it isn't a particularly long walk to anywhere within the centre of Amsterdam. t'll take you 30 minutes at the most to walk from the central station.

On the whole its pretty much what you'd expect for the price you pay, as long as you get a room facing the canal.

Room Tip: Make sure you try and get a room in the main building or the townhouse (facing the canal), otherwise...
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  • Stayed July 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lewis f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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542 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
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English first
Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 2, 2012

After reading the many poor reviews for this hotel, we was expecting the worst upon our arrival to the hotel. We were in a triple twin bed room, with its own en-suite. Contrary to many reviews our room was clean, tidy and well decorated. The beds were comfortable, and the room was tended to daily by the maids. Our bathroom was a wet room, and looked like it had recently been refurbished. No complaints in that department.

The rooms are basic, but what do people really expect for the price per night they are paying?

Okay, our room didn't have a view of the canal and the stairs of the hotel were very steep, but that is just the character of the buildings in central Amsterdam - it should be expected. Also the wi-fi was very poor, I wasn't able to connect to it once during my stay - but then again, I didn't go on holiday to spend the whole of it on the internet.

The location of this hotel is great. Many great cafes and bars surround or are near to the hotel, and there are many shops and supermarkets near, also. Within walking distance of all the main attractions of Amsterdam such as Dam Square, and also Centraal Station.

Overall our stay was a pleasant one. The staff were also willing to help us if we were looking for any place in particular, by drawing out directions on a map they provide.

  • Stayed July 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Matt S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 24, 2012

Upon arrival with what might be called high hopes were somewhat damaged. The room was how one might say small. There was no toilet, just a sink. The shower was on another floor. You could here much noise from the neighbouring rooms. Our canal view from our window was spoiled by scaffolding. Some may say you get what you pay for but this was not what we had in mind. Furthermore, our in room safe was un-usable as it was locked but poor quality us not attached to the wall. The security of the room lacked as the doors were very structurally poor. A hat tip to the maid as she was very hard working and kept are room fairly clean throughout our stay. Average hotel. 2/5

  • Stayed July 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank Craig R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Amsterdam hotels

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 16, 2012

The photos on the ITC website are fraudulent. The room are not of the quality portrayed. If offered the annex hotel opposite do not bother, it is unfit for habitation. the website also shows the hotel has a bar; this no longer exists, the wifi did not work during the 4 days I spent there, the card entry system worked erraticlly. The breakfast was of poor quality. People were smoking cannabis in thier rooms, the hotel were informed of all these matters and did nothing to rectify them. When I notified Expedia of my dissapointment the hotel stated to them that I had not complained, so they lie as well as run a hotel on the cheap. They are a disgrace to the hotel business and should seek alternative employment.

Room Tip: The one in the photos on the website
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Phil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed July 9, 2012

This hotel is in a great location on the Amsterdam canals. Close to lots of shops, bars, cafes and attractions. We arrived before our room was ready, but they held our bags and when we returned they gave us two rooms instead of one ( for me and my Dad so it was perfect) and the rooms were just right. small but what you expect for the old buildings! If you want to stay in a true to Amsterdam hotel, the rooms are going to be small and the stairways narrow. that is all part of the charm. This is a city that is 400 years old and the buildings are authentic! This place had a comfy bed, small table and two chairs. Had a shower and toilet in a little closet which was fine for one person per room. If u dont know the person you are sharing with, it wouldn't be very private though. Staff helpful, the only problem for me was the wireless signal didnt work in my room. but i was on holiday anyway, the less technology, less interruptions, the better!

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank UmbrellaRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 6, 2012

Had to book the hotel during the peak summer travel season hence had to pay more. The hotel is located near the city centre. There are couple of pubs near the hotel and its next to a canal. Would recommend to check for other hotels before booking this one as rooms are really small.

Room Tip: I suggest this hotel if you are looking for a budget hotel. Do not pay high price for rooms unless y...
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  • Stayed July 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MShah21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed June 21, 2012

We spent 3 nights at this hotel in this month ( June). The room was small but enough for just spending nights. Bed sheets were clean but the room not. Bathroom was too small, washbasin was in the room not in the bathroom. Hot water was always available. But internet connection had always problem. The stairs were so steep like most hotel in Amsterdam. Location was good, walking distance from center, cafes and pubs. We didn’t have breakfast but as I see from other guests it was nice. The worst thing during our stay was NOISE. Walls and windows were in bad position, all noise from inside of hotel and outside were in the room. To sum up, if I have chance to visit Amsterdam, I won’t stay this hotel.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank aysenurust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ITC Hotel

Property: ITC Hotel
Address: Princegracht 1051, 1017 JE Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #272 of 362 Hotels in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:2 star — ITC Hotel 2*
Number of rooms: 22
Reservation Options:
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Also Known As:
Itc Hotel Amsterdam

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