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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #56 of 362 Hotels in Amsterdam
Certificate of Excellence
Shanghai, China
Level Contributor
181 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“Great Amsterdam”
5 of 5 bubbles Reviewed February 11, 2014

I was there for a business trip for a week. I chose Doubletree because it is close to Centraal Station and is center to a lot of stuff.

Location: Great! Walking distance to Centraal Station and that can get me to anywhere in the Netherlands and Europe on rail as well.
Location: Also close to Dam Square, Chinatown, and a lot of shopping
Cleanliness: Rooms clean and comfortable.
Sleep: Despite that the hotel is in the middle of a lot of buzz, It was quiet and I had good nights' sleep.
Cookie: That was great!
Service: Service from check-in counters to concierge were all great.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank eywchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, February 12, 2014
Thanks for these comments! Wow! I am happy that you were able to enjoy the city during your trip and you have had good quiet nights in the hotel and that the staff was able to provide you with good service, thank you very much!
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6,034 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,426)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed February 11, 2014

Im giving this a just a bit above average for several reasons. Firstly our room was right over the train station and the hotel didn't mention exactly that the hotel was directly on top of the station. We did hear the trains coming back but wasn't such a problem as the noise was low. however a view of the train tracks was not so appealing.The real problem was that the private terrace was not private at all. There were 3 other terraces that could directly look right into our room and this happened many occasions. Furthermore they explain to you that you have a full city and water view but the city view is completely blocked by some silver crane that is on the top of the building. I also requested a early check in that was documented by my order and lets just say it wasn't easy convincing the lady that checked us in. It took at least 5 minutes to have her give me some type of a definitive answer. What was great was the guest services after check in and bed and bathroom were really nice. also the top to bottom windows were very nice over looking the water. the bed was very comfortable and the bathroom was very nice. It was just a bit upsetting to pay for a pvt terrace that wasnt private and view that was only decent on the water side with a full silver crane blocking our city view. also the executive lounge was nice and let us take fresh bottles of water up to our room all the time. If you go in harsh weather the walk can be quite challenging every day for the center but if the weather is decent you should be fine. I was happy when we left but it will be hard to choose this hotel again the next time we go to amsterdam.

Room Tip: i would pick a suite that was closer to a citry view then on top of the train station
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  • Stayed February 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, February 11, 2014
First of all I want to thank you for your feedback! I am sorry that your stay was not as wonderful as you and we had hoped! I am happy though that we were also able to make your stay better. I hope you will reconsider our hotel again, so we can show you that we can do better!
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Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 10, 2014 via mobile

Next to Central station. Easy to get to and from the airport. And easy to get a trolley wherever in Amsterdam you want to go. The staff were helpful. The executive lounge had a good breakfast and evening snacks with wine and beer.

Stayed February 2014, traveled as a couple
Helpful?
Thank Tina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, February 11, 2014
Thank you for these nice comments! It is very nice that you have had a good stay in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
1 review
5 of 5 bubbles Reviewed February 10, 2014

Lovely hotel, very friendly and helpful staff, central location. Definitely would stay here again. Very clean and comfortable, can't fault any aspect of our stay. Rooms spacious and extremely comfortable.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marie Jean U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, February 11, 2014
We would love to welcome you back again some day! Thanks for the great positive comments, it was a pleasure having you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nicosia, Cyprus
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed February 10, 2014

Stayed for a single night during a business trip. Room allocated overlooked the courtyard but if you are lucky the views from other rooms are amazing. Arrived on a busy day for reception hungry thinking what to do with food; a pleasant surprise awaited, was offered a warm freshly baked chocolate cookie that really did the job! Nice touch. Room although relatively small (I would say normal for Amsterdam room size), was very well appointed, spotless clean and the provision of bathrobe and slippers gave that little bit extra.
Breakfast was fantastic and despite arriving at a busy time in the morning, everything had been replenished all freshly prepared. Staff have been extremely attentive. Excellent value for money.
The proximity to the Central Station is a very big plus, anything to avoid the crooks at the taxi rank of the station is most welcomed.
Definitely a fresh alternative to the ageing dark hotels of the area, with its airing design and use of natural light puts you in the mood for a great day.

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank zach006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, February 11, 2014
Thanks for the great feedback!! I am happy that the cookie came right on time for you ;) It is a big compliment for our hotel and staff!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
311 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 bubbles Reviewed February 9, 2014

Excellent stay at the Doubletree Amsterdam last weekend. So easy to find even I could not get lost as it is moments from Centraal station and is just visible as you turn left out on to the station plaza.

Allocated room on the 6th floor with city and canal views. The room itself was fine, so similar to their property in Leeds where I sometimes stay! it was spooky. All very clean, small bathroom with only a shower and no tub but for a weekend break not really a problem. Bed very comfortable and the iMac with BBC1&2 a nice bonus. The soundproofing was good as did not hear anything at night or in the morning.

Access to the exec lounge on the ground floor was included which allowed you red&white wine plus beer and soft drinks between 6-8 but it got very busy and some people were a tad greedy when the hors d'oeuvres and crisps were put out. At other times the fridge was padlocked closed and it was just tea, coffee and water plus space to relax in. There was also a computer with a printer so you could do your boarding pass for your flight home.

The highlight apart from the Sky lounge with the fab views and good drinks was the breakfast. The staff were superb, bringing tea, coffee and refills plus the breakfast buffet had everything you could want from egg and bacon to goji berries and other weird and exotic dried fruits. The cooked items were all hot and replenished and the choice of cold cuts/ cheeses and pasties wonderful. Considering how busy it was when I was down on a Sunday morning it was managed perfectly. Beware sleepyheads the curtains get drawn across at 11 sharp so do get down in time to have yours.

For a first time or repeat visitor to Amsterdam it is perfect as all the trams and buses leave from outside Centraal station so it was so easy to get back to the hotel or getting to where you needed to go.

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank UncleDom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, February 9, 2014
Those are great comments! Thank you so much! We are more than happy that we were able to contribute to a great stay for you here in Amsterdam, we all hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 9, 2014

I have been going Amsterdam for the past 15 years and always stayed along Rembrandtplein but this time I could not find anything cheap so I decided to try somewhere else. Glad that I did! Great hotel - friendly welcoming staff (they charged my iPhone at reception after I forgot my charger) and a great location. The room was spacious and comfortable although the bathroom was a bit chilly (bring slippers!). The best thing by far was up to date flight information in the lobby - we were able to see if there were any delays and other flight details from the comfort of the hotel. Lastly, there is a Starbucks 50 yards away - what more do you need?! Great place.

Room Tip: Take the courtyard view - we opted for the river view but when we opened the curtains, there was the...
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MNG1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, February 9, 2014
Thank you so much for the great comments and for your choice to stay with us! It is absolutely great to hear you have enjoyed our hotel facilities and staff that much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Property: DoubleTree by Hilton Hotel Amsterdam Centraal Station
Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #56 of 362 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 553
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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