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“This hotel is a great value.”

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #57 of 367 Hotels in Amsterdam
Certificate of Excellence
Austin
Level 4 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“This hotel is a great value.”
Reviewed January 8, 2014

If you are wanting to go to Amsterdam to see the museums and have a central location to jump on the subway, trams, buses or intercity trains, this hotel is perfect. The room is small and there is inadequate clothing storage for a long stay, but this is Amsterdam, and everything is cramped. We booked an executive room, which included breakfast and some free Heineken for a couple of hours a day, but the best thing about the room was the amazing view of the city. We were there new years eve and watched fireworks for hours from the room. There was just a small shower in the lowest level executive double room, but it had good water pressure and temperature. Everything was very clean and well maintained. For the price, about $160 euro per night (which includes tax) it was a great value for what we got. If you arrive by train, don't follow the Google directions to the hotel. You can just get off the train and go left by the Centraal Station and cross the bridge right across from the hotel. You don't have to go out to the street and then come back.

Room Tip: Get an executive room with a view and access to the lounge.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dadmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 10, 2014
Thank you for taking the time to share your feedback with us. It is greatly appreciated!

I am happy to hear you enjoyed New Years Eve with us! I am sorry to read the size of our rooms were not what you expected. Our rooms have been designed to offer a comfortable stay with all facilities you may expect from a 3 star property, making maximum use of the limited space available on a prime city center location.

Furthermore I am happy to hear you enjoyed our location and view of your room as well as the water temperature and pressure. We hope to see you soon again!

Caroline
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Rating summary
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Ljubljana, Slovenia
Level 6 Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 8, 2014

I stayed in this hotel only for 1 night. I had a single room. Everything was really perfect. Even the receptionist spoke almost our language, which was a big suprise. I stayed at 6 floor, unfortunatelly overlooking the other rooms. But since I stayed there only for an overnight sleep I actually didn't care. It was very nice furbished and clean. The IT in the room is excellent. I can even browse the internet, without my computer, although it worked a bit slow. I also used wifi, which worked perfect.
Also the location of the hotel is really great, right beside the central station, which makes very easy also to go there from the airport. Also the city center is in a walking distance from the hotel, so we went also to nearby shops.
The breakfast is really good with a very good variety, from salami, a lot of different sorts of cheese, eggs, jams, cereals, bread, fruit, yougurt, etc.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tinci_72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 8, 2014
Thank you very much for taking the time to share your feedback with us!

I am so happy to hear you enjoyed your stay with us. Thank you for the comments about our breakfast, staff and location. I will certainly share your feedback with the team!

We are looking forward to welcoming you in the future,
Caroline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 8, 2014

The Doubletree Amsterdam met all of our needs. Located just a few minutes walk from Centraal station and Damrak meant a majority of the attractions were within walking distance. We were there for my wife's 30th birthday and I had pre-arranged flowers an birthday cake for her. Both went down a treat. The staff always greet you with a smile and always try to help if you have any issues. The rooms were spacious and very comfortable. We would definitely stay here again.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buzz7781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 8, 2014
Thank you so much for taking the time to share your feedback with us. It is greatly appreciated!

It is so good to hear that your wife's birthday with us was a memorable experience! Thank you for your comments about the staff, I will certainly pass along your kind words.

We hope to see you soon again,
Caroline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penarth, South Wales
Level 6 Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed January 7, 2014

We decided to visit Amsterdam to celebrate our 25th year together and we really enjoyed it. We had a suite on the fourth floor, which had a water-side view, a separate living area, bedroom and bathroom. Included with our room was a breakfast buffet and use of the Executive Lounge in the evenings, where there are complimentary drinks and snacks available. The staff at this hotel congratulated us on our 25th anniversary and gave us warm cookies when we checked in. The Double Tree is in a very good location just next to the Central Station. We wouldn't hesitate to recommend this hotel and look forward to staying here again in the future.

Room Tip: It's worth spending a bit extra and choosing a suite.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndrewJohnH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 8, 2014
Very nice to read! I am happy that you enjoyed celebrating your 25th anniversary with us. Congratulations! Caroline.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yyc
Level 6 Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 7, 2014

The rooms are VERY small. Very high price for the type of room that you get..the place is clean and nice, in North America can get like a place 5x time better than this but i guess its the location....

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveltop8282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 8, 2014
Thank you for your feedback. It is greatly appreciated!

I am sorry to read the size of our rooms were not what you expected; though, they have been designed to offer a comfortable stay with all facilities you may expect from a 4 star property, making maximum use of the limited space available on a prime city centre location.

Furthermore it is good to hear that you enjoyed our location.

We hope to see you again in the future,
Caroline
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, UK
Level 5 Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 7, 2014

If you are looking for a convenient location and for a nice hotel, the Double Tree @ Central Station would be perfectly suitable. The hotel is a standard Double Tree Hotel but it has an extremely attentive staff. The Skyl Lounge on the top floor offers a panoramic view and a discrete but vibrant atmosphere. We had a room facing the bridge by the side of Central Station with a lovely view. The breakfast was ample and tasty and for only 5 Euros charge we had it served in bed. We were offered a complimentary meal as we were woken up by mistake by staff and the local police in the middle of the night. The meal voucher was accompanied by a handwritten letter from the duty manager which was a very nice touch. Despite the fact that we were quite annoyed about what had happened the night before (as we couldn't go back to sleep!) we thought that staff handled the situation at their best and were very apologetic for what had happened. It was a shame that we actually got our meal voucher after dinner time :-( Overall a pleasant staying. I would be happy to go back again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Katrobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 8, 2014
Thank you for you positive review! Good to read that everything was made up right by the duty manager. Caroline.
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Willow Vale, Australia
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 6, 2014

Good hotel in an excellent location, easy walking to city centre, of course Centraal Station, where its easy to catch local trams etc, and tourist information office. Good facilities, excellent breakfast, staff efficient and courteous. Our room was a little small, we had to step over or around some of our luggage and the desk chair. Yes, we know rooms can be a little bit small in Europe, but if I compare this to the Hitlon in Berlin at which I stayed in August as well as other hotels during this trip, it was on small size for a queen. We arrived around 11.30am and were told our room special request was not available, would we be okay with a queen size room, to which we happily agreed, our details were processed. Then we were told as our check in time as not until 3pm if we wanted to get into our room earlier we would have to pay extra, we were surprised as this as we have stayed at many hotels and if the room is available we have always been allowed to check in early at no additional cost, even at other Hiltons; we declined as we felt the charge was excessive.

Room Tip: Higher room, with city view
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dotty_813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, January 7, 2014
Thank you for taking the time to share your comments with us regarding your recent stay.

Please note that in our hotel the check in time is 15:00. We guarantee all arriving guests a room at this time and in order to be able to do this we are dependent on the check-out time of the guests leaving the hotel. As this is 12:00 our housekeeping department is very busy between 12:00 and 15:00. We offer a prioritised cleaning service however this comes at a surcharge of €40.00 per room.

Furthermore it is great to read you enjoyed our breakfast as well as the location of our hotel. We hope to see you again in the future.

Caroline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Property: DoubleTree by Hilton Hotel Amsterdam Centraal Station
Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #57 of 367 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 557
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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