I stayed here by myself for two nights. The room was spacious and I had a beautiful view overlooking the canals and the city. It was a very modern room There wasn't a bath, only a shower. As a couple of other reviews have noted, there was a dip in the middle of the bed, which I would have found annoying if I didn't tend to sleep on one side of the bed anyway. On checking in at 12, they wanted to charge me €40 to go to my room early, which I found a little surprising given the quality of the hotel and the fact I had checked in to my previous 3 star hotel at 9 AM with no problems. Instead I waited in the arrival hall for a couple of hours and tried again at 2 PM with no problems. Another problem I had was when I was trying to set up the wake-up call I'm not sure if I pressed the right button or not because the stickers aren't totally clear which one was which, but I pressed either wake-up or emergency. Instead of getting either of those things, however, I got another room. Given it was about 1AM, I woke up another guest who seemed to have a baby. If they are reading this, I apologise but it was definitely the phone that was faulty! For the rest of the trip I used the "careline" to set up the wake-up calls for fear of doing it again.
Overall, I had a good experience and I would go again. However, there were a couple of surprises that I wouldn't normally associate with Hilton. The charging of €40 for an early check-in, and when I asked for late check out they offered 2PM "for free", when I am normally offered 4 PM without problems.
- Official Description (provided by the hotel):
- Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more less
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