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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #54 of 364 Hotels in Amsterdam
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wow what a hotel”
5 of 5 stars Reviewed September 3, 2013 via mobile

This is an amazing hotel in the heart of amsterdam we stayed here for our honeymoon at the end of august and couldn't of asked for a nicer hotel. The staff are so friendly and helpful when we checked in we was given a warm cookie which my wife and I enjoyed. We went up to our room on the tenth floor and our room was amazing the view is unbelieve over looking the canals and the city, we went out for dinner and when we returned to are room we found a bottle of bubbly and 2 glasses from Caroline which we enjoyed very much. On the tenth floor they is a little roof terrace where there is an amazing view of the city.

  • Stayed August 2013
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
1 Thank Lee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, September 5, 2013
How great to read you had such an amazing stay at our hotel and specially when celebrating this unforgetable ocassion like your honeymoon.

We appreciate you took the time to share this and wrote this nice review.
I'd love to welcoming you back soon!

Caroline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,636 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,373)
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English first
Miami Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 3, 2013

Stayed there in August 2013 at the height of tourist season for 4 nights. Got a super great rate because I booked months in advance. I booked with Booking.com then joined the Hilton Honors program & had my reservation added to the hilton program so i got to check-in at the hilton honors desk. That helped with the check-in line, though place was not busy when i came in. I liked the hot chocolate chip cookie at the front desk, different but nice touch and I went down and got more cookies later. I upgraded to a a superior twin room with a city view and was not disappointed, the room had a great view of the city and canal below. I still cannot get use to how close twin beds are in Europe, I guess small rooms equal close beds but that is just toooooooo close. I did like the Mac entertainment center, great idea to include internet & TV all-in one. Also internet was free & very fast. Included with the room upgrade was breakfast & entrance into the executive lounge. That was a claustrophobic experience, to many people in such a small space. If you use the lounge here is a tip, first in, first out. You have to be hardcore to deal with that crowd. When we went down for breakfast the lounge was always full so we were able to eat breakfast at the restaurant. Great variety, but its th same everyday. The hotel is so big its hard to get that warm feeling from such a large staff, but they were very helpful. All the Hiltons in Europe have the same amenities now, so the brand is good. The sky lounge is impressive and expensive but that is to be exoected in europe cause the dollar is not that strong. I would get a currency app on your phone to kind of get a grip on your purchases. The starbucks is a very nice touch at the end of the building. you can walk thru the hotel to get to it. What i really liked was the hotel outside space to sit and people watch next to the canal. Of course you already know that its next to the train station, and this is very helpful when you arrive tired. Its a no brainer to find you hotel on foot. You have access to all the trams, boat, bus tours & travel needs next door to hotel and all roads lead to centraal station. So for me it was all about location, location, location.

Room Tip: City view is a must . I was on the 7th floor Rm 735. Executive lounge was very crowed in August. Ask...
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Cornell_mb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel, California
Level Contributor
190 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed September 3, 2013

We stayed at the property a year ago and have returned again. From the minute we checked in with the friendly, helpful and professional person at the front desk our expectations were exceeded. Fantastic location with spectacular views of either the city or the harbor. Last year we had a city view. Unfortunately the hotel was fully booked and we weren't able to get a city view, however we did get a harbor view which was quite pleasant. I highly recommend it in terms of location, comfort and quiet.

Room Tip: Ask for either a city view (usually a premium price) or harbor view. The other "courtyard"...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mswiseguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, September 5, 2013
I am very happy you decided to return to our hotel! this is highly appreciated! I will certainly pass on your nice words to the entire team, they will be very pleased reading this.

Looking forward to welcoming you next year too!

Caroline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redondo Beach, California
2 reviews
5 of 5 stars Reviewed September 3, 2013

we visited amsterdam early august and stayed in this hotel.from the time we enter till the time we left alll the employees were very helpfull.since this was our first trip to amsterdam and we had lots of questions and we got the best possible advise.
location of the hotel is very convenient.hotel amenities are plentifull and it was pleasure to stay there.

Room Tip: rooms facing the city side give a nice view of city and canal
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lalit P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, September 5, 2013
Thank you for writing this nice review. It was such a pleasure to read that you had a thoroughly pleasant stay with us and enjoyed your visit in Amsterdam.
I will most certainly pass on your kind words to the entire team at the hotel.

I hope to see back soon!

Caroline
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Bermuda
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 3, 2013

We caught the train from the airport and the hotel was a very short walk.
it was close to the buses, canal cruises and the city. From our room we had a view of the
canal. The room was small and so was the bathroom but it was adequate. We had free wifi and there was a fridge in our room.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lindamaebda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, September 4, 2013
I am happy the location of our hotel was very convenient for you and that you enjoyed your stay with us and the views of the canal from your room. Thank you for sharing this!
I would love to welcoming you back soon!

Claudia
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 3, 2013

I travel a lot for business. This hotel is centrally located, and has really nice very large rooms, with ample space to spread out and work or relax. The bathrooms are very large but not very clean. I don't think my toilet was actually cleaned once during my 2 weeks stay. I finally had to complain. The beds are comfortable and offer a good nights rest. And a cool feature in each room is the iMac that doubles as an entertainment system. But, its too expensive for what you get. There are a lot of nicer hotels in Amsterdam at better prices. Do some checking around before deciding on this one. And stay away from the roof top lounge. Service is AWEFUL!!!!

Room Tip: Try to stay away from the city side of the hotel. Very noisy.
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  • Stayed July 2013, traveled on business
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Bobdec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, September 4, 2013
I am sorry to read you had the impression the bathroom was not properly cleaned. We have strict standards of cleanness at our hotel rooms. We will take this up with our Housekeeping department and I will promise you that we will do everything we can to improve this.

I regret to read as well your experience was not what you expected in our Sky Lounge. The situation you describe does obviously not correspond with our philosophy on good service. As there is really never a valid excuse for any negative experience, we do ask for your forgiveness and hope we may still welcome you in the future.

Caroline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
denver, colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

Spent a few nights at the Doubletree Amsterdam At Centraal Station and is was very convienient for traveling around the city. With the main train station a few minutes walk from the hotel you can go anywhere with ease. The main area the DAM is easily within walking distance and of course the other sites too( Red Light and Coffee Bars) We walked to the Dam and then grabbed a tram to the Van Gogh and other museums. Very easy to travel. The food at the hotel is of course overpriced for what you get. The room was very clean and very comfortable. I would not try the Chinese boat restaurant unless you want to question your judgement. Not much in the way of eating close to the hotel but again it is easy to head into town. The hotel was very busy and was a madhouse for the staff. Very difficult to get help at the desk without a long wait. Appeared to many groups checking in.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank mad49dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this review, September 4, 2013
How great to hear that you had a nice stay with us and that you could reach the highlights of Amsterdam very easily from our hotel!

We would like to thank you as well for your feedback about the food prices and quality at our restaurant. I am sorry to hear that your recent experience didn’t add up to your expectations. We are committed in providing our guests with the highest service and Food and Beverage quality. For this reason we very much appreciate our guest’s feedback, as it helps us fully understand our performance and it helps us to improve our overall service.

We hope to welcoming you back soon at our hotel.

Caroline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Property: DoubleTree by Hilton Hotel Amsterdam Centraal Station
Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #54 of 364 Hotels in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 553
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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