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“Expensive but worth it for location”

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #62 of 375 Hotels in Amsterdam
Certificate of Excellence
Reviewed November 11, 2012

My boyfriend and I decided on a quick break to dam. Picked the Hilton due to location and me being a Hilton Honors Card holder. Paid extra for an upgraded room, but whilst we started enjoying out stay someone used a key and walked in. I shouted out and the person promptly closed the door and left. I rang to complain and they still couldn't find who it was! Also had a shower that never drained! They transferred us to a club room immediately which was superb. I think this hotel needs a refresh or a regular check as the room was in need of maintenance. On the whole the breakfast was excellent and would stay again.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank buffmartinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded November 16, 2012

Really appreciate your choice for DoubleTree and sharing your feedback on Tripadvisor. Please rest assured we check our rooms regularly and paint them 6 times per year to keep them in top shape. I do apologize for the unexpected interuption in the room. If you share with me your exact details of stay we can definatley check the locks to investigate what happened.

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4,936 - 4,942 of 7,309 reviews

Reviewed November 11, 2012

This hotel is conveniently close to the main railway station, which is just a 5 minute walk away. Rooms are clean and comfortable, with the added benefit of i-macs, which double as TVs and are a great advert for apple, if nothing else! Business facilities are as you'd expect from this sort of chain hotel, but preferable to the Sheraton at the airport, for example. The restaurant is fine, but dinner and especially breakfast (€24.50) are extremely expensive for what you get, which is pretty standard fare. The queue to check out was annoyingly long even at 11am, but overall the hotel is a pretty good choice for a meeting, if not for leisure.

Stayed: November 2012, traveled on business
Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded November 12, 2012

Our sincere apologies for the queues upon check-out. We find speed and efficiency extremely important and we really try to prevent queues anywhere in the hotel. Hope you will visit us again soon and you will definately see this was an exceptional situation.

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Reviewed November 10, 2012 via mobile

It's rare to find a reasonably priced modern European hotel in a great location with attentive staff and great facilities. Don't go past this one. Near the station and an easy walk to Dam square etc. Look no further.

Thank Godees1964
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded November 12, 2012

Thanks very much for your powerfull recommendation! That's what drives us in hospitality.

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Reviewed November 10, 2012

We were so glad to see our hotel after we stepped out of the Amsterdam Central Station. Walk out the door of the train station, look left and there it is. After the trip of cars, planes and trains we were ready to crash. Our room was lovely and ready for us, the staff was helpful and guided us to a really nice area of the city for our first dinner in Amsterdam.

The location was perfect, from there we walked everywhere in Amsterdam. In a city as large and as complex (streetwise) as Amsterdam, it is really nice to have a hotel that is easy to find. There are lots of hotels on little street with little doorways, but after being up for so many hours it is nice to stay somewhere that is easy to find.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank JennyPlesums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded November 12, 2012

All so positive, that means a lot to us. We really appreciate you took the time to share your experiences.

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Reviewed November 10, 2012

It is a very comfortable hotel. The staff are stunning - so helpful and sunny.
Our room was a wee bit small but the bed was comfortable and the bathroom was not too small.
The breakfasts were stunning. So much variety - I wish we could have stayed longer to try everything.
It is in a great position - near Central Station so you can catch a tram or train to anywhere. The red light district is within easy walking distance. And there are plenty of good options near by for dinner and lunch.

Stayed: November 2012, traveled as a couple
Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded November 12, 2012

Extremely gratefull for your kind review. To have the team called sunny is a big compliment! Thank ever so much

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Reviewed November 7, 2012

This is an excellent hotel to stay and visit the city of Amesterdam. The location is near by the central Station and just a few minutes walking from Dam square and the Red Light District - very nice location to visit all this places!!! The service is very good and the sky lounge give us a great view from the city. The only thing that I didn´t appreciate was the cost of the breakfast: is too expensive (24€per day) and also the window does not forbade the wind well and so it was necessary to always have on Ac.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Sofia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded November 9, 2012

Very gratefull for your review! For your next visit make sure to enquire about upgrading to one of our executive rooms as it includes complimentary breakfast. Regarding the airco please do not hesitate to contact me with your exact room number as that's definatley something we will fix.

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Reviewed November 7, 2012

All very convenient. Great for seeing everything the city has to offer. Rooms well appointed but a bit dull with blank walls and little in the way of imagination. Beds reasonably comfy. Rooms do seem rather small for a hotel of this rating. With furniture there's no space anywhere. Only shower and no baths. Sometimes you need a bath after a long day sight seeing. Breakfast impressive, well organised and very tasty. A wee bit pricey when compared to others.

Stayed: November 2012, traveled with friends
1  Thank Ian07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Receveur, General Manager at DoubleTree by Hilton Hotel Amsterdam Centraal Station, responded to this reviewResponded November 9, 2012

Appreciate your review, it's very important to us. We do have rooms with bathtub as well, they can be requested upon making reservations. Rather than size of room we focussed on convenient lay out, extra facilities like the iMac computers and free wifi and really good power showers. Hope to welcome you back soon, make sure to contact me in advance!

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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #62 of 375 Hotels in Amsterdam
Price Range: $170 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 557
Official Description (provided by the hotel):
Step into DoubleTree by Hilton Amsterdam Centraal Station and begin your visit with one of our famous freshly-baked chocolate chip cookies. are you here for business? or pleasure? Everything is within your reach to experience Amsterdam, thanks to our central location. Take in our spectacular views over the city and IJ river from SkyLounge Amsterdam. The hotel has 557 stylish guest rooms. Each one luxuriates in floor-to-ceiling windows to provide a sense of air and space. There is a power shower for you to relax in after a long day and you can use the iMac provided in every guest room for work or recreation, or simply use the complimentary Wi-Fi with your own device. The hotel is located in the city centre within walking distance from Amsterdam Centraal Station. The historic city centre, famous shopping streets, the different congress centres and all of the city's cultural heritage are within your reach. ... more   less 
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