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“Great hotel in an awesome city!”

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #61 of 368 Hotels in Amsterdam
Certificate of Excellence
Munich, Germany
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great hotel in an awesome city!”
Reviewed January 6, 2012

I spent a 5-day winter holiday (January) in this wonderful hotel. Here is what I liked and disliked about it:

Liked:
- perfect location - it's very close to the central station (5 min. walk) and almost everything is within a walking distance from it: tram and underground stations; important sights, shopping centers, restaurants;
- delicious and bountiful breakfast - a great choice of food from a more traditional breakfast of eggs and ham, to a continental breakfast with fruit, yoghurt, cereals etc. (loved the fish!!!);
- friendly and helpful staff - everyone, always greets you with a smile and is ready to help;
- FREE internet access and an awesome iMac TV/PC;
- wonderful view of the city from the Skylounge on the 11th floor.

Disliked:
- the room and especially the bed was a bit small and narrow for a double one.

As you can see, the pros outweigh the cons, so you should definitely try this hotel when you're next in the city! For a sightseeing trip or for a business trip, it's the ideal place to stay.

Room Tip: Ask for a room with a city view! Rooms overlooking the main station are said to be noisy, plus the v...
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  • Stayed January 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank blanka n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Cardiff, United Kingdom
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 6, 2012

I stayed at this Hotel for New Years Eve with my Boyfriend and two Friends. The Hotel is in a brilliant location. Central Station is around 5 minutes walk away, Dam Square is about a 10/15 minute walk, Pubs, Shops and museums are all within walking Distance. There are trams that run all the time, however, we never had to use one as everywhere we wanted to go was within walking distance. The rooms in the Hotel are very nice, the room was cleaned daily and the bed linen/towels were also changed daily, we were on the 4th floor and it was very quiet in the room, we couldn't hear a thing from outside or in the corridor. The Hotel staff were polite and helpful, they give you a warm Cookie on arrival which was really yummy :) The Sky Lounge at the Hotel is lovely with amazing views of the City and the Hotel is very clean. The only negative comment I can make is that the breakfast (which did not look nice at all) was 49 euros for two people for ONE day! Although we knew Amsterdam was very pricey for food and drink we thought 24.50 euro for a continental breakfast was a bit steep so we went out everyday for breakfast instead. The atmosphere is great in Amsterdam and there is loads to see and do there, I would definitely recommend the Mint/Double Tree Hotel as a great stay with easy access to the city and central station.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emz19872011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 6, 2012

but this wasn't a Windmill in Old Amsterdam... this was a 4* hotel!!

And actually it was more than one. I suffer from insomnia so came downstairs to read in the lobby bar and it would seem that the mice like to come out and play (they came out from behind the bookcase) at about 5 o'clock. I did report it but the staff didn't seem too bothered and just said they would let maintenance know.

Anyway, that aside it was a rather nice hotel - once we got there. We were looking for 'Mint Hotel' and there was no indication anywhere that the name had changed so we felt a bit embarrassed going into the hotel just in case it was the wrong one! It turns out the name was changed 3 weeks previously, it's a shame they didn't bother to notify us beforehand.

POSITIVES: the warm cookie they give you on arrival; I asked for a city view room which we got (and the view is amazing); the iMac in the room; fluffy dressing gowns; fab hairdryer (so rare in hotels to get a decent one) and nice bathroom products. The staff were always polite. The view from the Skylounge is great but prices are extortionate so we had just one drink each. Perhaps they should consider a discount for residents? We ate in the City Cafe one evening and the food was absolutely fabulous as well as the service. I think it was 32 euro each for a 3 course menu but once we added drinks, coffee etc the total bill came to 115 euro for two of us (which was absolutely worth it for the standard of food and service).

NEGATIVES: very long queues to check in and out (it took 15 min to check in, 30 min to check out); sometimes a long wait for lifts and sometimes the key card wouldn't work!; very limited tea/coffee products in the room (no milk, just 2 tiny cartons of cream - no good in tea and only enough for 2 cups of coffee); all extras are VERY expensive; a lot of talk about the 'Careline' in the literature in the room but no information on how to contact them!; the restaurants weren't open at the times stated on the key card e.g. the City Cafe is not open at 1:00 pm and the kitchens were closed at 10:30 pm, not 11 pm as stated.

Overall it was nice but I'm not likely to stay there again. Even though the staff are very polite, you know that you are just a number in this big money making machine. If I was to stay in Amsterdam again I think I would look at other hotels that are better value for money though I would definitely book an evening meal in the City Cafe again!

Room Tip: Ask for a city view room!
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  • Stayed December 2011, traveled as a couple
    • Value
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Helpful?
2 Thank holiday4jodi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffordshire, England
Level 6 Contributor
123 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed January 5, 2012

This hotel seems to have changed names a couple of times since it was built. I stayed there in early Dec 2011 when it was the Mint Hotel, and now it is the DoubleTree by Hilton Amsterdam Central Station! Most confusing for some travellers no doubt.
Anyway - location is brilliant, you come out of Centraal Station on the city side and just turn left and teh hotel is 5 minutes walk away. It is a very modern, good looking building. Check in is very efficient. The rooms are great - very comfortable beds, good views to the city, good shower - and each room has an iMac TV-computer. Amazing. If you dont know iMac TVs the on/off switch is just behind the screen on the left! Good, quite nights sleep.
Breakfast is help yourself - and good selection of continental. Cost was around 140 euros I think - which for the location and quality is excellent in Amsterdam.

Room Tip: Probably best to ask for a room looking towards the city so you dont overlook the rail lines. I had...
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  • Stayed December 2011, traveled on business
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Helpful?
Thank JonoLion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 4, 2012

The hotel's really of high quality, it's brand new, beautiful and it provides best free wi-fi I've ever seen. And the location is also very cool - it's in the center of all the city activities, but at the same time the place is very quite, and that is really valuable considering Amsterdam's craziness.

The main problems we had with this hotel - were with the furniture.

First, the bed is on WHEELS. So, it moves. With no stops on those wheels, you can move your bed all night long from the wall to the wall. Who the [--] decided, that a bed should be standing on wheels?..

The second problem is a wardrobe. It is very small itself and there's no any other boxes of shelves for clothes. That a real problem, 'cause we had to keep all our clothes in the bag during whole stay in this hotel.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank igorpolonski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 4, 2012

Staff were so helpful. The only slight problem was at checkout where there were lines up the corridor but they immediately put more staff on and even came out with orange juice to offer us while we were waiting in line. That's service!

Room Tip: Ask for a room overlooking the city side. Views over the canal are fab!
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  • Stayed December 2011, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nireachs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 3, 2012

We visited in Aug bank holiday 2011 and found this hotel to be fantastic base to explore the city (2 mins away from the train station). Our booking was lost when we first arrived so the helpful Reception staff upgraded us to a Club Room. We had the latest mod cons in the room including an iMac TV/ PC, and great views over the canals and city. The hotel is brand new, so everything was modern and clean. For even better views though, have a drink in the Sky Lounge. Would highly recommend this hotel.

  • Stayed August 2011, traveled as a couple
    • Value
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Helpful?
1 Thank Liz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Property: DoubleTree by Hilton Hotel Amsterdam Centraal Station
Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #61 of 368 Hotels in Amsterdam
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 557
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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