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“good hotel, close to everything”

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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Ranked #61 of 372 Hotels in Amsterdam
Certificate of Excellence
Reviewed December 12, 2011

My husband and I stayed at this hotel for 4 days. The hotel is new and very modern with I-macs in every room, great for sightseeing tips and checking in online before you leave the hotel. It is located a few steps from the central station, so great if arriving by plane,just step on the frequent trains at the airport and then walk along the road to the hotel. It does back onto the train line but we didn't have a room facing this way so, can't comment on the train noise.
Unlike a lot of european hotels, there was tea and coffee making facitities in the room, although we didn't find it until the last day as it is put away in a drawer in the desk, not where I keep my kettle.
If you use this hotel you must take the lift to the top floor and visit the sky lounge, perfect for a romantic sunset drink, although we thought the drinks were a bit pricy ( 16 euros for a small glass of wine and a vodka and juice), that is amsterdam though, pricey!!
The hotel will keep your baggage, at no costs, on the last day of your stay so you can make the most of your time in the city. I would recomend this hotel, as the staff were excellent, the rooms very comfortable and clean, and it was a great location.
If there was a negative to say, it would only be that it is not the cheapest place to stay, but if you are looking for a smart hotel in a good part of amsterdam, then this could be the one for you.

  • Stayed: August 2011, traveled as a couple
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1  Thank ginganinja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 12, 2011

Returned yesterday from a very pleasant stay at The Mint Hotel ,Amsterdam.
We don't normally choose hotels of this size but got a special offer from Querty Travel, via Travelzoo. Staff delightful on the whole, young and enthusiastic. Asked for a quiet room as a bad sleeper, faced the courtyard which is unexciting but unimportant at this time of year. Bed standard european hard slab but they placed a duvet under the sheet to soften it a bit with no argument. Bedroom not well designed for this shape as there are varying shape rooms to fit into the actual building arrangement but bathroom good.
Meals still need some sorting but really good quality breakfasts, probably best orange juice we have had in a hotel. Any problems were treated seriously and dealt with quickly.
Unfortunately, by the time this is read, the hotel will be a Doubletree by Hilton as the group have been bought out. The English television channels were being changed to US ones as we left!! Let's hope the staff do not get the Hilton lack of care attitude, it would be a great shame.

Room Tip: Avoid the railway side.
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  • Stayed: December 2011, traveled as a couple
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1  Thank cop27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2011

Pluses - a good upmarket style chain hotel, clean and comfortable, with Apple computers and free wifi in every room, a sky top bar and plesant restaurant with very good buffet breakfast. Everything clean and cool. Location right next to the main train station, walking distance of canals and many other things. One side overlooks the city the other side the railway. It's in an ex industrial area being redeveloped into somewhere chic.

Minuses - our big mistake was coming by car. You just can't find this place, it's in a maze of confusing roads largely due to construction work. The satnav is no use either. Parking is also very expensive and inconvenient. Also, the front desk was terrribly slow to check in and we felt there was a real shortage of well trained staff who could use their initiative or had a real idea of offering service. And the noise from the trains was terrible, I'd guess even worse in the summer when the windows are open. There seemed a shortage of local coffee shops and places to grab a snack, but the hotel did have quite a reasonable coffee shop.

I liked it but on returning to Amsterdam I might try and find a more cosy and personal hotel within the older part of the city, that's just a matter of personal taste and an aversion to being kept awake by the noise of rattling trains.

Room Tip: Ask to face AWAY from the trains!!
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  • Stayed: November 2011, traveled with family
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2  Thank Reflectorgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2011

Hotel veramente moderno, nuovo e vista splendida sulla cità!
When you arrive they are very warm and professional ( everyday ). I was in contact one week before and they where extremly kind and fast on answer my questions and trying to help me. I get a room with city view, it was amazing! I stayed in the room 745, they give you a pass card you must insert in the lift to go to your floor. In the room you will find a frigo a bar and the mac pc/tv. You will hear the train but not noisy! If i'll be back to this amazing city i'll stay at Mint Hotel for sure. You can get the breakfast, dinner ecc in your room, they will sort out your room every day and they will not get in your room if you put outside the door "please do not disturbe". The Hotel is the cleanest i ever stayed and Any your request will be done if possible. They speak many languages, but in my opinion if you travel you must speak a little English, so i don't understand why italians get angry when staff doesn't speak italian, when i go to italy it's quite normal find people that don't speak English, no one speak Netherlands no one speaks portughese so why negative votes just for the languages? Anyway, if you're going to Amsterdam you'll get a good stay here at Hotel Mint.
Enjoy this amazin city and Hotel.

  • Stayed: November 2011
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Thank Issues_84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2011

My wife and I came here to have a short break and had an excellent time.
The welcome was very friendly and effecient, we were quickly checked in and asked if we needed anything.
We enjoyed the room which was very very well equiped, clean, perfect for our stay and we looked out onto the city.
We enjoyed the bar and the staff were very friendly including on one occasion providing a free cocktail when the "evening cocktail special" was not liked by my wife.
We also ate in the City Cafe restaurant and had a very good meal with again a complimentary pudding when the creme brulle sauce had not set. We also observed the restaurant manager de-bone a fish for another customer at his suggestion.
The hotel is very is conveniently sited 5 minutes walk from Central Station and therefore very close to the city centre. It is a modern design but has traditional very high service values.
We would return to this hotel.

Room Tip: Request city facing room.
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  • Stayed: December 2011, traveled as a couple
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1  Thank MarkandGail_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2011

From our arrival at Reception to our departure 4 days later this hotel was very enjoyable. Excellent location - almost next to the station (about 5 mins walk) and within easy walking of everywhere else. We loved the City Cafe for dinner. The breakfast was lovely. The room we were given was on the 6th floor facing the front with lovely view - the room had everything you could possibly need including iron and ironing board, tea/coffee making facility, safe and mini bar. The Sky Lounge - wonderful to have a late lunch or early dinner (when it is not crowded) and wonderful views over Amsterdam. Yes, we would definitely go back to this hotel and would also recommend it. The staff were wonderful and very helpful and always spoke to you whether you met them in the lift or on the corridor. Very pleasant stay indeed.

Room Tip: Rooms to the front have the best views...
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  • Stayed: December 2011, traveled as a couple
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2  Thank Peggie97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2011

Mint Hotel is a very nice hotel conveniently located next to the Central Station. We arrived by plane and the superb frequent train service took us in about 15 mins into Central Station. From there it was just across the road to the hotel.
We arrived at about 11.30am and was told we could leave our luggage there till the official check in time of 3pm when they could give us the room we requested (upper floor quiet room not facing the station). We returned at 3pm and unfortunately the room they'd blocked off for us was not ready. As an alternative they offered us a room on the 3rd floor (instead of the 9th) which we took. Although the view was not as good as it would have been on the 9th floor, it was a very quiet room and very comfortable.
Bed was good, pillows a little too flat but adequate. Kettle in room with teas/coffees. Bathroom had a nice big shower and the usual toiletries.
What was brilliant in the room was the free wifi and and iMac tv - could use the internet in the room free!
The breakfast in the morning was served from 630 to 1030. The choice was amazing for a hotel in Europe. Buffet style except for tea and coffee which was served to the table. There were all the juices, fresh fruit, cereals, yoghurts, all kinds of breads, croissants, danish. Then there was the hot buffet - bacon, sausages, eggs, french toast. There was also smoked salmon, various cold meats and cheeses. Quite impressive!
Would recommend this hotel for anyone. Very convenient, nice friendly staff, and more than adequate. The location was brilliant - 10 mins or less walking distance to Dam Square. We walked everywhere!

Room Tip: ask for a room not facing the station (for quiet) and on a high floor for a better view.
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  • Stayed: December 2011, traveled as a couple
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1  Thank karenbeanpole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Amsterdam Centraal Station

Address: Oosterdoksstraat 4 | 1011 DK, 1011 DK Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Centrum
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #61 of 372 Hotels in Amsterdam
Price Range: $195 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Amsterdam Centraal Station 4*
Number of rooms: 557
Official Description (provided by the hotel):
Right next to Central Station and within the historic city centre, is the impressive, newly-built DoubleTree by Hilton Hotel Amsterdam Centraal Station. The rooms and suites at the DoubleTree by Hilton Hotel Amsterdam Centraal Station feature a variety of facilities to make your stay as comfortable as possible such as individually controlled air conditioning, windows that open, and an iMac system which functions both as a TV and computer. High-speed internet access and Wi-Fi is also available free of charge throughout the entire hotel. ... more   less 
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