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“Good, but not Great (small room)”

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The Dylan Amsterdam
Ranked #22 of 375 Hotels in Amsterdam
Certificate of Excellence
Reviewed October 7, 2013

The hotel staff from check in to check out was terrific, accomodating and a pleasure to deal with. I was up very early in the morning (jet lag) and hanging out in the lobby and a coffee showed up. The lobby, bar area, restaurant and breakfast rooms are super cool, aesthetically interesting and pleasant to spend time in. Food at breakfast was very good and server super pleasant. The hotel is located in an ideal part of the city for walking and site seeing. As with many hotels in an old building in Europe, you can end up in a very, very small room. Unfortunately, that was the case on my trip tthis time (room 37). While perfectly fine, it was small enough that I felt a bit claustrophobic -- including the tiny elevator or stairs you take to get to the room. It was the last room available when I booked - so may just be an anomaly. Becasue of the staff, I would come back to the hotel, but make sure I had a bigger room. The workout room is small enough and sparse enough, that probably not worth having.

Room Tip: Ideally, you want to be on the canal. Room 37 was very small.
See more room tips
  • Stayed: October 2013, traveled with family
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Thank ThomasJ206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan Amsterdam, responded to this reviewResponded October 9, 2013

Dear Guest,

Thank you for sharing your experience at the Dylan Amsterdam.
We are delighted to read that you were pleased with our staff and the different areas of the hotel.
We hope to welcome you for a next time.

The Dylan Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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312 - 318 of 638 reviews

Reviewed October 5, 2013

spent the morning at this lovely hotel right on the canal in July.
Bride and groom entered via a lovely shaded courtyard.
Wedding ceremony was conducted in a light airy room decorated tastefully.
Fantastic nibbles served before the ceremony.
Fantastic location.

  • Stayed: July 2013, traveled as a couple
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Thank gb1Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan Amsterdam, responded to this reviewResponded October 6, 2013

Dear Guest,

Thank you for sharing your experience at The Dylan Amsterdam.
It is great to read that you had such a nice morning during this wedding at our hotel.
We will be happy to welcome you again.

René Bornmann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2013

Great hotel. Little boutique hotel that has generous sized rooms, great finishings.
Lots of little things that helped make my stay enjoyable. 2 things that improve include - increasing variety of hot food of breakfast buffet and improving stability of wifi - every now and then it will drop out (no problems with speed). overall, still highly recommended. easy to walk to most places in Amsterdam. I think they also have bikes to lend/use in this bike-mad city.

  • Stayed: September 2013, traveled solo
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Thank baxter82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan Amsterdam, responded to this reviewResponded October 6, 2013

Dear Guest,

Thank you for sharing your experience at the Dylan Amsterdam.
We are happy to read that your overall stay was pleasant and we indeed offer bikes to our guests.
It will be great to welcome you for a next time.

René Bornmann
General Manager

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Reviewed September 30, 2013

Ive been to Amsterdam about 20 times on business over the years. Ive stayed mostly at luxury flats and another nice hotel (Hotel Estherea). The Dylan Amsterdam hits every mark perfectly. The location literally could not be better. The personalized attention by the Dylan staff is excellent. The physical hotel itself is very well done. A perfect, luxurious spot. I Highly recommend this hotel to any traveller looking for an high end boutique hotel.

  • Stayed: September 2013, traveled on business
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Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan Amsterdam, responded to this reviewResponded October 1, 2013

Dear Guest,

Thank you for the great review.
It is delightful to read that you were satsified with the service of our staff and your experience at The Dylan.
We will be happy to welcome you for a next time!

René Bornmann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

Stayed there with my boyfriend on a romantic weekend in Amsterdam, and we both loved the stylish yet friendly atmosphere of the hotel. We had a very good surprise with the room as it was bigger than what the pictures looked, and service was amazing, discreet and efficient.

  • Stayed: June 2013, traveled as a couple
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Thank Agatha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan Amsterdam, responded to this reviewResponded September 24, 2013

Dear Guest,

Thank you for sharing your experience at The Dylan.
We are glad to read that you enjoyed the atmosphere in our hotel and that you were pleased with your room.
We will be happy to welcome you for a next time.

René Bornmann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2013

A beautiful hotel, very stylish.
Wonderful service, friendly and helpful staff.
Big rooms (could be cosier, but good anyway).
Nice location. Close to everything and very intimate at the same time.
Lobby with a fireplace is perfect in the rainy weather.
Great restaurant with a Michelin star.
Wine card is very good.
Small details that make you happy.

  • Stayed: September 2013, traveled on business
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Thank angiebelaia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan Amsterdam, responded to this reviewResponded September 16, 2013

Dear Guest,

Thank you for sharing your experience in the Dylan Amsterdam.
We are happy to read that you were satsified with the provided service and that you enjoyed our fireplace in the lobby.
We will be happy to welcome you again,

René Bornmann
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

Located on a quiet canal, the Dylan is the perfect place to come home to after touring the city. It is dark, comforting and makes you feel stylish and sexy. We had a great room overlooking the canal, ( room #39). Huge by any standards. Service was great and unobtrusive. The common areas are all the photos promise...and more. It is not inexpensive by any means. But if you can, it's worth the splurge.

  • Stayed: August 2013, traveled as a couple
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1  Thank doggydoc53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
René B, General Manager at The Dylan Amsterdam, responded to this reviewResponded September 10, 2013

Dear Guest,

Thank you for your review.
We are glad to read that you were pleased with the location and room 34.
We will be happy to welcome you again.

René Bornmann
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Dylan Amsterdam

Address: Keizersgracht 384, 1016 GB Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Canal Ring (Grachtengordel)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#12 Business Hotel in Amsterdam
#18 Luxury Hotel in Amsterdam
#20 Romantic Hotel in Amsterdam
Price Range: $365 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dylan Amsterdam 5*
Number of rooms: 40
Official Description (provided by the hotel):
This boutique hotel along the Keizersgracht canal is situated in the heart of Amsterdam. The Dam Square is a short walk away. The Dylan offers rooms and suites with special themes. All have luxurious bathrooms, a bathrobe and slippers. There is free Wi-Fi. ... more   less 
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Also Known As:
The Dylan Hotel Amsterdam
Dylan Hotel Amsterdam

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