I have stayed at the Amstel three times in the last year and a half and the property merits its price and reputation. If you are on a budget, if your hotel is only a place to sleep and is not part of the romance of travel, if you burst from your lodgings at 8:30 map in hand and a list of seven things to see beofre dinner (nothing wrong with that) then perhaps you should look elsewhere. If you want a historic property run by an efficient staff, if an ornamented dormer window, or a majestic double staircase and late sun and river light through the windows spark your imagination of other times and places, you will be well served here.
I have never found the staff to be cold at all (as some have written here). This last stay I had a few problems with the room (main one was a lack of hot water from a wayward shower) and was offered a suite next door, since the water problem could not be fixed without outside help. Things break, life is short, if a solution is immediately and kindly offered, what more can you want.
I did not eat at La Rive this time, but I was able to once (they do not always have a table for one, understandably) and it was a fine experience.
Yes, there is only one restaurant (more like a pub) in the immediate vicinty of the hotel (I believe there are a couple of snack bars towards the tram stop) but I think if you cross the bridge (the one on the right as you leave, not the one under construction) and turn left, there are a few places to eat in that area-- not that far. (There is a supermarket there, too.) There is also a pub just by the highway on your right as you leave (have not been there). There are also a couple of places down the Amstel towards the Hermitage. Just ask the concierge and all will be explained.
Room service is efficient and the food is quite good. And if the wireless is down, there are three computers with a printer behind the desk that are available. Coffee machines in the room are helpful to have. There is tea as well and a very fast-to-boil tea-pot. The exercise room is small but very useful. The pool looks like a romantic place to spend an afternoon (I saw a couple doing just that one sunny late afternoon, blissfully ignoring everyone else). People watching when the hotel has an event in one of its public rooms is also fun, as dressed up Amsterdam arrives, coats are checked in the lobby and the ladies sweep across the lobby. Lingering over a drink on the hotel's terrace on the river would be relaxing, weather permitting.
The night staff even kindly let me play the lobby piano for a few minutes on my last night, which, given how bad I am, was very nice of them. Since I had heard a real pianist that evening at the Concertgebouw, and had come a long way to hear him, it meant something to me.
- Official Description (provided by the hotel):
- Since the day the doors opened in 1867, InterContinental Amstel Amsterdam has been revered the world over for its palatial grandeur and residential warmth. Located where the financial, cultural and shopping districts converge, the hotel is a short walk from the Rijksmuseum, Van Gogh Museum, Spiegelkwartier and the Royal Carré Theatre. The Anne Frank House and the 14th-century Begijnhof are easy to reach by public transport or taxi. ... more less
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- Also Known As:
- Intercontinental Amstel Amsterdam Hotel Amsterdam
- Intercontinental Amsterdam