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Reviews (1,103)
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Reviewed October 10, 2013

We had a wonderful stay at this grand hotel. The staff was wonderful and accommodating, we really like the special touches like the turn down service and jogging map.
I was thrilled when our shuttle from the airport pulled up in front of this beautiful hotel.
One note regarding transportation from Schiphol, we called the hotel prior to our stay inquire if they had a shuttle, which they do not. I found info online for Schiphol Hotel shuttle Connexxion, which worked out great, was very convenient and less expensive than a taxi. We used the same shuttle for our trip back to the airport. I would like to have stayed much longer in this beautiful hotel.

  • Stayed: September 2013, traveled as a couple
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1  Thank susie1231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this reviewResponded October 14, 2013

Dear guest,

We very much appreciate the fact that you took time to share your experiences with us. Thank you very much for your nice compliments, I will definitely share them with our team. It is good to learn that you enjoyed your stay with us and that you would have liked to stay longer in the hotel.
Unfortunately we don’t have our own private hotel shuttle service, but our guest can use the services of the Schiphol Hotel Shuttle Connexxion. I will make sure that our guests will be informed correctly as of today.
It was a great pleasure to welcome you in our hotel and we all are looking forward to welcome you back in Amsterdam.

Sincerely,
Anita Bos
General Manager

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Reviewed October 8, 2013

Stayed for the weekend organised by my daughters for my birthday. The hotel was everything you
could wish for. The rooms were large with nice furnishing, and the bathroom was superb and big. We found the staff very friendly and helpful and the bartender very knowledgeable when it came to choosing what gin to drink. We didn't eat at the hotel, only had snacks before venturing out, but we did use the spa. I had a fabulous massage, and drinks and fruit were available, so you could help yourself. A weekend to remember in a lovely old hotel, well located for visiting the sights. I would definitely recommend this hotel to anyone wanting to visit Amsterdam.

  • Stayed: September 2013, traveled with family
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Thank HilaryW256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this reviewResponded October 9, 2013

Dear guest,

Thank you so much for taking the time to put such a nice review of our hotel on tripadvisor. I am pleased to learn that your birthday was a great success and that you enjoyed being in Amsterdam. Also it is wonderful that you feel you received attentive service. It’s something our staff takes great pride in. I will pass your compliments on to them. Thank you again for your nice compliments and we all hope we may welcome you again in Amsterdam.

Kind regards,
Anita Bos
General Manager

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Reviewed October 8, 2013

We had an amazing weekend stay in this very beautiful hotel. Magnificent entrance/reception with a grand staircase. The staff were absolutely brilliant from arrival to departure, nothing being too much trouble.

Chardonnay and Keshia took really good care of us at breakfast. Lovely French toast and bacon, Eggs Benedict also recommended. The rooms are spacious by European standards with all the amenities you would expect from an Intercontinental. We loved the decor in our by.pink room and there were lots of special little touches throughout the hotel that we appreciated. Spent some time on the terrace basking in the sunshine and watching boats pass by, very relaxing.

We didn't have time to utilise the spa which was unfortunate. The hotel is within walking distance of a lot of the sights and attractions.

Highly recommended, very special hotel.

  • Stayed: October 2013, traveled as a couple
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Thank cintsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this reviewResponded October 9, 2013

Dear guest,

We very much appreciate the fact that you took time to share your experiences with us. I am pleased to learn that you enjoyed your stay with us and that you loved the decor from the hotel. Thank you very much for your nice compliments, we will share them with our staff members involved. We are all looking forward to welcome you back in Amsterdam, hopefully you will have more time so you can also experience our spa!

Kind regards,
Anita Bos
General Manager

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Reviewed September 25, 2013

A couple of days to revisit Amsterdam and a stay in the "Amstel" Hotel. Rooms top quality but the staff were even better. Nothing was any trouble and the trip on the Hotel boat with Captain Bart was well worth the experience. Will return again without a doubt. One of the best Intercontinental Hotels we have stayed in.

Room Tip: Second floor overlooking the river is good.
  • Stayed: September 2013, traveled as a couple
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1  Thank bill_maxwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this reviewResponded September 27, 2013

Dear guest,

Thank you so much for your nice review on our hotel. We really appreciate your effort. I will pass your compliments through to our staff, providing high standard service is something we really take pride in. Also good to hear that you enjoyed your boat trip, in my opinion, it is one of the best ways to explore Amsterdam. Thank you again for you compliments and we are all looking forward to welcome you again in Amsterdam. In the meantime please let me know whenever we can be of any service to you.

Kind regards,
Anita Bos
General Manager

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Reviewed September 19, 2013

What a gorgeous hotel! Anyone who isn't taken aback by the fantastic interior architecture is jaded indeed. Truly glorious. Does the place need some TLC - yes. In out suite, the wallpaper was lifting on the bed well and the carpeting looked about a year away from needing to be changed. It's a huge hotel and I'm sure it must take a lot to keep up with the maintenance. But our room was probably double the size of the room we came from in Barcelona (in an equally impressive hotel) and I have to say, I loved having so much more space. La Rive and the Brasserie we spectacular. I loved the juxtaposition of the high modern bar against the gracious 19th century hotel! I would re-visit in a minute.

Room Tip: If you can afford it. get a room overlooking the canal!
  • Stayed: September 2013, traveled as a couple
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Thank KEinSF01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anita b, General Manager at InterContinental Amstel Amsterdam, responded to this reviewResponded September 24, 2013

Dear guest,

Thank you so much for taking the time to write such a nice review of our hotel, we really appreciate it. It is a great pleasure to learn that you enjoyed a truly remarkable stay. I am also happy to hear that you enjoyed the space of our rooms, it is something we are really proud of. With our new A bar we indeed have tried to give a modern touch to the hotel, the grand Dutch residence of Amsterdam. Again thank you for your compliments and we all hope we may welcome you again in Amsterdam. In the meantime please let me know whenever we can be of any service to you.

Sincerely,
Anita Bos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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