Ill start with the positive - the hotel is in a great location for exploring Amsterdam.
Last stay here was awful! My room on the first floor was opposite a local bar which was playing load music etc until the early hours of the morning and due to no double glazing I could get any sleep. Eventually contacted reception to ask for another room but was told there was only a single smoking room available which I declined as the last stay was in a smoking room and was disgusting and smelly (and I am a smoker). I eventually dosed off at 3am only to be woken by staff at 5am cleaning and throwing out empty bottles from the bar underneath my room. I brought this to the attention of the management in the morning but was only offered a free drink which was pointless as just had breakfast and checking out on my way to the office. One of the managers gave me her business card and I have emailed her on 2 occassions now but received no response!
Breakfast is very poor considering it is 25 euros! The limited hot items (egg, bacon, waffles) were completely cold and didnt feel safe eating them (this has been the same experience on prior visits), therefore very expensive breakfast for fruit and juice!
To say I will never stay here again is an understatement! Had problems on prior visits but this last one just was just too much!
- Official Description (provided by the hotel):
- The five-star NH Collection Amsterdam Barbizon Palace is conveniently located in the heart of old Amsterdam and easily accessible to famous attractions, both on foot or via public transportation. ... more less
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- Also Known As:
- Nh Barbizon Palace Amsterdam
- Nh Hotels Amsterdam