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“Amazing hotel with just the most fantastic service”

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Sofitel Legend The Grand Amsterdam
Ranked #17 of 364 Hotels in Amsterdam
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
177 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Amazing hotel with just the most fantastic service”
5 of 5 bubbles Reviewed December 10, 2012 via mobile

I had read all the reviews and didn't really believe the hotel could be that good but it is fantastic! The hotel and decor is beautiful and the finishing touches perfect. The staff are very special and do go out of their way to help you. I can't recommend the hotel enough and would recommend staying here.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naomi21w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, December 14, 2012
I am happy to read that you enjoyed your stay at Sofitel Legend The Grand Amsterdam. Your positive feedback gives us a feeling of recognition which we certainly appreciate. I also would like to thank you for recommending the hotel.

We are looking forward to welcome you again to Sofitel Legend The Grand Amsterdam the next time you are in Amsterdam.

Best regards,
Robert-Jan Woltering
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,446 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Chicago, Illinois
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 9, 2012

The Sofitel in Amsterdam is probably the nicest hotel my partner and I have stayed at in Europe. We have traveled Europe extensively and very frequently stay in Sofitel's. We enjoy the Sofitel experience - French flair, modern yet very comfortable accommodations. The Grand Amsterdam is by far the nicest of the Sofitel's we've encoutered. The property itself is a welcome oasis to the hustle of the city. It's literally like a small fortress right in the heart of the city and it was lovely to walk back through the front gates at night. I can't say enough about the property itself. Stunning outside, gorgeous inside, wonderfully attentive and friendly staff, lobby smells fantastic, fabulous spa and pool, truly 5 star. Location is perfect - very close to Dam Square which is quite convenient. We pretty much walked everywhere we wanted to go from the hotel. I can't imagine staying anywhere else in Amsterdam now. Rooms were spectacular. As a preferred loyalty member, we received an upgraded room which was wonderful. One curious thing we didn't quite understand - during our stay the hotel did not not seem busy at all, yet booking the hotel was not available to the general public on Sofitel's web-site or Expedia, etc. Fortunately we had a preferred login for Sofitel web-site which allowed us to book. One last thing to consider - the bar in the lobby is small, but very nice and the bar-tenders were great. However the drinks at the lobby bar are quite expensive. Be aware or you can end up with a huge bar-tab.

If you can afford the luxury of this hotel it is absolutely wonderful. We would go back without any hesitation.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert_Chicago_60660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, December 11, 2012
Thank you very much for sharing your amazing story on TripAdvisor. Every Sofitel Legend hotel offers an authentic experience of French luxury and the best of local culture.

We are indeed located right in the buzzing city centre and are situated in a building full of history where in 1578 the Admiralty arranged taxes as well as the shipping to the Dutch East Indies where they negotiated several kinds of spices we use nowadays.

Furthermore, we pay an extreme attention to details regarding our way of looking after all of our guests. Therefore the utmost reward is to hear that you are very satisfied and this is why my team and I were so happy to read your lovely words.

All Sofitel Ambassadors are looking forward to welcome you back to The Grand in the near future. Must you need any assistance, please contact us directly and we will be pleased to assist you.


Best regards,
Robert-Jan Woltering
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, Missouri
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

We cannot stop raving to our friends about our experience here. We stayed two nights in October in the Rembrandt Suite. Wow, wow, wow! This suite included a downstairs and and upstairs. I would approximate around 1500 square feet of total and absolute luxury. The bed linens and down pillowtop was like floating on a cloud. I believe we had 3 bathrooms with all of them having heated seats. Nice touch Sofitel. A seating area enough to accomodate a large family. The Hotel itself was a work of art from top to bottom, inside and out.

The staff was so impressive, professional yet down to earth at the same time. Simply astonished how well polished they were.

My wife and I have been to a lot of 5 star and not so 5 star accomodations.... this exceeds anything we've seen in it's category.

What this helpful?

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FuninPlaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, December 10, 2012
I am delighted to read that you had such a wonderful experience at Sofitel Legend the Grand Amsterdam. I also would like to express my gratitude for recommending the hotel to your friends and family!

One of our top priorities is to provide each of our guests a legendary stay which exceeds all their expectations.

It would be our pleasure to welcome you back to Sofitel Legend The Grand Amsterdam in the near future.

Best regards,
Robert-Jan Woltering
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed December 1, 2012 via mobile

The Sofitel is one of the absolute best hotel experiences I have had. I've been lucky enough to stay in many luxury five star hotels around the world, and they have all been impressive but the Sofitel takes the cake. From the first moment we walked into the beautifully decorated lobby we were faced with helpful, pleasant and extremely professional staff. This continued until the very last minute that we left the hotel. If you want fail safe VIP treatment, this is the place to be.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melbournite13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, December 4, 2012
It is a great pleasure to read that you enjoyed your stay at Sofitel Legend The Grand Amsterdam. I also would like to thank you for sharing you wonderful words about your experience.

Our aim is to create each stay a memorable one by indentifying the desires of all our guests and to deliver a tailor made experience.

All the Ambassadors of Sofitel legend The Grand Amsterdam are looking forward to welcome you again the next time you are in Amsterdam.

Best regards,

Robert-Jan Woltering
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
99 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed November 30, 2012

Gorgeous (almost) palace in the center of Amsterdam. Top noth service with a French flair. Modern setting. I highly recommend taking a drink by the fireplace near the lobby before indulging in Michelin quality cuisine for those who love fish and seafood. Breakfast is outstanding in choice and taste. Everything is perfect except maybe the prices which are on the high side. Perfect for a romantic getaway or a classy business trip. Enjoy !

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephaneTreppoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, December 1, 2012
The words you have written about Sofitel Legend The Grand Amsterdam are wonderful, thank you very much for that. I am very proud of the property which is full of history and makes it a legendary place.

Providing the highest quality of service is our top priority. We always try to do our utmost best to meet and exceed the expectations of our guests.

We are delighted to welcome you back soon at Sofitel Legend The Grand Amsterdam.

Best regards,
Robert-Jan Woltering
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denham, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 28, 2012

This is our favourite hotel, we have been going to the Grand on and off for some 15 years. It is a beautiful building, great rooms. Everything about the place is relaxing and just nice. The staff are always friendly and what is nice you see the same faces often.
Treat yourself.
Its right on the edge of the red light district and 2 minutes walk to the Dam Square.
Back again soon i hope.
ps make sure breakfast is included.
room 204 this time overlooking the canal

Room Tip: spoil yourself for your birthday/anniversary book room 102 or the rooms at the top
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tthefourthcord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, November 30, 2012
We would like to thank you for sharing this wonderful review regarding your stay at Sofitel Legend The Grand Amsterdam . It is an absolute honour to read your lovely words about my team.

We are very proud to have loyal guests just like you who are always enjoying their stay and who are looking forward to their return to The Grand.

The entire team looks forward to having the pleasure of welcoming you back soon!

Best regards,
Robert-Jan Woltering
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed November 25, 2012 via mobile

We stayed at the Grand for 3 nights. The room the service and the spa facility are true luxury. Everyone was supper nice the room was large and overlooking the canal. Our package deal included breakfast and it was nice since we usually get hungry early in the morning however in sofitel's web site they charge 35 euros per person and I think it is way too much for breakfast. The location us central by the red light so if you don't mind that or if you don't mind few more pot stores you would be OK. We will for sure be back. Look for deals with a travel agents we got a relatively good deal considering it is one of the nicest hotels in Amsterdam. The spa area is nice and relaxing especially after s full day if running around town
It is free to use the pool work out room and sauna.
Enjoy your stay we sure did!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cruisenerd_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelLegendTGA, General Manager at Sofitel Legend The Grand Amsterdam, responded to this review, December 3, 2012
Thank you very much for your positive feedback. I am happy to hear you rank us as one of the nicest hotels in Amsterdam and will return to The Grand in the future.
I sincerely regret to learn that the price of breakfast seemed too high. I do however hope that the selection of high quality products did meet your expectation? I truly hope you will contact us directly for a next stay in Amsterdam in order for us to offer you the best available rates.
We are looking forward to welcome you back soon at Sofitel Legend The Grand Amsterdam.
Best regards,
Robert-Jan Woltering
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Legend The Grand Amsterdam

Property: Sofitel Legend The Grand Amsterdam
Address: Oudezijds Voorburgwal 197, 1012 EX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam > Red Light District (De Wallen)
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Amsterdam
#7 Family Hotel in Amsterdam
#8 Romantic Hotel in Amsterdam
#8 Business Hotel in Amsterdam
#13 Luxury Hotel in Amsterdam
#24 Green Hotel in Amsterdam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel Legend The Grand Amsterdam 5*
Number of rooms: 177
Official Description (provided by the hotel):
SOFITEL LEGEND THE GRAND AMSTERDAM.Furnished with French elegance and grandeur, the hotel welcomes a variety of visitors, from the trendy Amsterdam elite to royal brides or famous international movie stars. In each of the rooms, the restaurant, the hallways and the beautiful garden terrace, design and history captivate and seduce everyone into visiting. ROOMS & SUITES.Sofitel Legend The Grand Amsterdam offers 177 spacious rooms, including 52 luxurious suites, amongst which 14 individually designed Suite Apartments: lodgings in 17th century canal houses. The rich history of the hotel is, as naturally, incorporated into the new architectural details in many ways. WELL BEING.Access to the relaxing SoSPA is complimentary for all hotel guests. It is the ideal place to unwind and pamper yourself. SoSPA houses an indoor heated swimming pool, a private Turkish steam bath, a Jacuzzi, a sauna, private treatment rooms and a SoFIT fitness area. INSPIRED MEETINGS.The 17 fully equipped banqueting and conference rooms, five of which are listed as historic monuments, provide the ultimate venue for meetings or conferences in Amsterdam. All rooms have natural daylight and are equipped with the latest technical facilities. BRIDGES RESTAURANT.The modern and trendy fish restaurant serves dishes with an emphasis on sea food and fish, mostly Dutch organic produce with a French twist. Bridges bar and lounge are the heart of restaurant, offering exclusive wines and vintage Champagnes. ... more   less 
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Also Known As:
Sofitel The Grand Amsterdam Hotel Amsterdam
Accor The Grand Amsterdam
Sofitel Amsterdam
Amsterdam Sofitel

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