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All reviews harbour club city centre minute walk canal view nice hotel tram stop residential area business trip nice room museum quarter the ground floor public transportation central station dam square rai concierge euro
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Reviewed 4 weeks ago

We stayed at the Apollo for two nights at the beginning of our two week Europe trip, and it did not disappoint. As a Marriott titanium member, we were greeted by Patrick with a smile and our room was upgraded to a newly-renovated king with a beautiful view of the canals. Patrick was kind and followed up with us several times to make sure we had everything we needed during our stay. The breakfast buffet was typical Eurpean-style, with assorted pastries, cold cuts and friendly chef who fired up some impressive omelets. The property was clean, updated and comfortable (the bed was awesome). The price was fair for the location, which is just a bit further out of the city center than many would prefer. However, it was only about a 15 min walk to the Rijks Museum and convenient to the light rail bringing you to the city center in just minutes. We would definitely stay here again, and hope to return in summer next time!

Room tip: Ask for a high floor!
Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank E9009WIerikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Harbour Clu... A, General Manager at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, responded to this reviewResponded 4 weeks ago

Dear valued guest,

We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was
truly a pleasure to serve you.

We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.

Thank you for staying at the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel and we hope you choose to create more memories with
us whenever your travels bring you back to Amsterdam.

With kind regards,
Claire van den Ham
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2020

The Apollo Hotel is just south of the main city center in Amsterdam, close to everything but in a quiet area overlooking a harbor at the confluence of five canals. It is close to the RAI center and easy access from the airport. The hotel itself is very spacious with a cool bar and beautifully decorated cafe and restaurant. I was upgraded to one of the harbor design suites which was fabulous except for one key issue. They didn't clean the room. When I complained, they said there was a shortage of cleaning staff, and the did come later to clean it when I was out for dinner and a canal cruise. But why not let me know in advance this would be a problem? Other than that, I will try it again on my next trip to Amsterdam, as the hotel is mid-way into town from the airport, walking distance to museum quarter, and easy metro into Centraal Station and surroundings. I would recommend it, but still uncertain if the cleaning staff issue was the norm or just a one off.

Room tip: Harbor view rooms are very nice.
Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank euromarketer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Harbour Clu... A, Manager at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, responded to this reviewResponded January 9, 2020

Dear valued guest,

We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was
truly a pleasure to serve you.

We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.

Thank you for staying at the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel and we hope you choose to create more memories with
us whenever your travels bring you back to Amsterdam.

With kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2020

As a family traveling with a small child and a decent amount of luggage the single worst part of the hotel room was how DARK it is. Even with all the lights on, it's very hard to see anything. We asked for an additional lamp but it didn't really help much. It probably explains why we found some broken glass from previous guests on the floor. Pillows in the room were quite uncomfortable so we had to request softer ones.

I liked that there was both a standup shower and a bathtub, along with a heated towel rack.

The hotel is very funkily decorated, and has nice views of the canal. Overall, it seemed fairly quiet -- there were lots of people around but we almost never could hear anyone from our room, which was nice.

The public transportation (tram) is about an 8 minute walk from the property and very easy to use.

There are a couple of grocery stores within a 10 minute walk, however there are not a TON of eating options around unless you walk about 10 minutes. Note that if you request afternoon tea at the hotel restaurant you have to request it 24 hours in advance (which seemed unusual). There was very little (perhaps no?) variation in the buffet breakfast provided during the three days that we were there.

Overall, we enjoyed our stay there. The staff was friendly and helpful.

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
Thank Farial A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloDutyManager, Assistant Front Office Manager at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, responded to this reviewResponded January 7, 2020

Dear valued guest,

We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was truly a pleasure to serve you.

We appreciate your most recent stay with us and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.

Thank you for staying at the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Amsterdam.

Warm regards,

Claire van den Ham
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2020

beautifully located near boat club. amazing sunrise, terrific breakfast
Amazing stuff, helpful , took care of every request we had quickly with smile.

Rooms are cozy and clean, proffered are the rooms fronting the canal

Loved it
Thanks !!

Room tip: view to the canal rooms
Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
Thank nisimbarda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Harbour Clu... A, Manager at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, responded to this reviewResponded January 3, 2020

Dear valued guest,

We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was
truly a pleasure to serve you.

We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.

Thank you for staying at the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel and we hope you choose to create more memories with
us whenever your travels bring you back to Amsterdam.

With kind regards,

Patrick
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2019 via mobile

Room spacious by Amsterdam standards. Has a large bathroom. Shower had black mold on grout line by tub. Has a hot water towel bar in bathroom which was great after washing your clothes to dry. Safe in room, coffee kettle,etc available. One afternoon we were in the room and housekeeping never made the room after.walking distance to museums. Large breakfast spread. Concierge service good.

Date of stay: December 2019
Trip type: Traveled with friends
Thank geoteach84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Harbour Clu... A, Manager at Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, responded to this reviewResponded January 3, 2020

Dear valued guest,
We are delighted to have been your chosen hotel during your recent stay in Amsterdam. It was
truly a pleasure to serve you.

We appreciate your business and value your honest feedback. Your comments have been shared with
the hotel team as a critical way of understanding how we can continue to deliver exceptional service
to guests like you.

Thank you for staying at the Apollo Hotel Amsterdam, a Tribute Portfolio Hotel and we hope you choose to create more memories with
us whenever your travels bring you back to Amsterdam.

With kind regard ,

Patrick
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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