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“Good service”

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Apollo Hotel Amsterdam
Ranked #103 of 367 Hotels in Amsterdam
Certificate of Excellence
Manchester, United Kingdom
Level 4 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good service”
Reviewed July 5, 2014

Stopped here for a City break with my husband. Hotel room big and clean.
Location a little out of way but close to tram stop.

The Air con started to leak however due to a prompt an efficient chap (whose name I've forgot ) we where moved immediately and room upgraded.

Bar area nice and lovely to sit out over looking canal.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ferndrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, July 29, 2014
Dear Mrs. Ferndrea,

Many thanks for taking the time to write your review.

I am sorry to hear that your airconditioning started to leak. It is good to hear that you got a room move to an upgraded room.

I would like to take this opportunity to thank you once again for your comments and look forward to welcoming you back in the nearest future.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (291)
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English first
Brisbane
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2014 via mobile

We booked this hotel on a last minute deal and got it cheaper than usual- otherwise it would have been outside our budget. When we arrived the receptionist was incredibly friendly. He upgraded us to an executive suite without us even asking and dealt with the admin swiftly.
Our room was ready earlier than check in. We had a room facing the canal which was beautiful. Bed was very comfy. Took us a while to figure out how the work the shower/bath combo resulting in an unplanned wet head and some giggles- be careful to not stick your head under the shower head until you know where the water is coming from! Otherwise no complaints.
Concierge service was was excellent. Great advice on where to catch the tram and how to get a mobile SIM card. Great hotel!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tamazapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, July 17, 2014
Dear Tamazapan,

Thank you for this wonderful 5 star review. I am very happy to read you enjoyed your room and its facilities. What a please to read that our receptionist gave you such a nice upgrade!

Thank you for bringing the shower to to our attention, we will share your remarks in our management team and will take steps to make improvements.

Hopefully you will return someday back to the lovely city of Amsterdam and our hotel. I will share your kind words with the staff.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 30, 2014

The only bad thing about this hotel was the shower! they designed it somehow that the bathroom would get really wet! We figured out a way to avoid it. But generally the hotel was pretty good and the price was very reasonable.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shae83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, July 17, 2014
Dear Shae,

Thank you for taking the time to write a review of your stay with us.

I will definitely discuss your comment about the bathroom with our maintenance department.
Your comments are of great importance and will help us in our efforts to continuously improve the standards you may expect.

Hopefully we can welcome you again in the future to our hotel!

Kind regards,

Imre Heijboer- General Manager
Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 29, 2014

Had a great stay with a nice room with view on the water. Great service and food in restaurant la sirene !
The staff was super friendly, the guys in the restaurant definitely knew what they were talking about. They explained every dish with passion and dedication. They have a very nice terrace with view on the water.
I will definitely stay here again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Scarri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, July 17, 2014
Dear Scarri,

Thank you for leaving a review on Tripadvisor!

I really enjoyed reading your feedback about your stay. Thank you for all your kind words and positive feedback. I will make sure that the entire team will be informed about this.

Our restaurant La Sirene received two good reviews of prestigious reviewers. The first review was given in the annual culinary magazine ‘De Lekker’ and the second review was given by Bib Gourmand. I am very happy to read that you have had such a good experience in our restaurant!

Once again thank you for your review and we absolutely hope to have the opportunity to welcome you back again.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 29, 2014 via mobile

Stayed here last month on a buisness trip and have to say I cannot fault it, the staff I found to be very attentive to the needs and requests of the guests. I travelled in a party of four to attend the exhibition centre which is within walking distance (10 mins) and we all agreed that it is one of best we have stayed in

Stayed June 2014, traveled on business
Helpful?
2 Thank ajb1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ApolloAmsterdam, General Manager at Apollo Hotel Amsterdam, responded to this review, July 17, 2014
Dear ajb1975,

Thank you so much for this wonderful review. It is truly a big compliment! I will share your kind words with the staff.

Hopefully you will return someday back to the lovely city of Amsterdam and our hotel.

Kind regards,

Imre Heijboer – General Manager
Wyndham Apollo Hotel Amsterdam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Apollo Hotel Amsterdam

Property: Apollo Hotel Amsterdam
Address: Apollolaan 2, 1077 BA Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#56 Business Hotel in Amsterdam
#67 Luxury Hotel in Amsterdam
#74 Romantic Hotel in Amsterdam
#96 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Apollo Hotel Amsterdam 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Apollo Hotel Amsterdam is both classy and modern. Our hotel boasts a central location, in the beautiful Oud-Zuid region of Amsterdam. Stay the night or meet at a typical Dutch location, where five of Amsterdam's canals converge. Are you planning to attend a conference at the World Trade Centre Amsterdam or at the RAI? These can both easily be reached, as they are at a distance of just 1,000 metres from the hotel. During a weekend stay in the beautiful Oud-Zuid region, you will be staying at a walking distance from Amsterdam hot spots, such as De Pijp, the Albert Cuypmarkt, or you can relax in the Beatrixpark. ... more   less 
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Also Known As:
Wyndham Apollo Hotel Amsterdam

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