Booked this hotel as a mystery hotel, we were notified in advance of the trip as to where we would be staying, hotel looked good and we were happy.
My partner and I were taking the trip to mark a special occasion, I contacted the hotel twice to see if I could arrange extras twice they failed to respond.
Reception area was nice as was bar but the bar was expensive though it did have beautiful views across the canal.
We were booked for a room with garden view. We were given a tiny room with a view of a wall on the ground floor. Bathroom was tiny too, barely enough room to get in and shut the door. Room was also tired.
Customer service was lacking, breakfast expensive though the room was as clean as I would expect.
- Official Description (provided by the hotel):
- Excellent location within walking distance to the main museums and well-known shopping streets but also near the RAI convention centre and the WTC Amsterdam. We can offer you the best of both worlds! The hotel is surrounded by water and tranquility, and yet so close to the city centre that you sense both the energy of city life and the heart of the business world. This is the special location of the majestic Wyndham Apollo Hotel Amsterdam, where 5 Amsterdam canals converge. Make your stay complete with a culinary feast in the hotel restaurant La Sirène or The Harbour Club Kitchen. The hotel offers private parking, a spa and a marina. ... more less
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