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“Stay away-Crazy Owner” 1 of 5 bubbles
Review of Van Holland House

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Van Holland House
Ranked #259 of 330 Amsterdam B&B and Inns
France
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Stay away-Crazy Owner”
1 of 5 bubbles Reviewed May 17, 2012

The rooms are nice enough in a good location. However we had a very bad experience with the manager (as it seems other reviewers had- wish i had seen those reviews before!).

There was a problem with the toilet and when I reported it he aggressively accused me of breaking it. He told me I had to pay for the repair. When I refused as I hadn't done anything he got very angry and screamed at me. In the end he did not make me pay but I felt very anxious about leaving my belongings in the room as he had access to it. Luckily it didn't go further but it left me uneasy for the rest of my stay.

The unprofessional attitude was just shocking and especially intimidating for female travelers. It may be cheap but it's not worth it.

  • Stayed May 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Veronique D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    2
    20
    4
    3
    13
See reviews for
7
23
2
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Vitoria-Gasteiz, Spain
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed September 2, 2011

We stayed here for the Easter Week in 2009. The B&B was completely new and we chose it because its price (It didn't still have reviews on tripadvisor), we paid 800 for 7 nights at the Studio (Well, in the first e-mail the owner said 700 euros and after having booked he said 800 euros. It wasn't very polite but it was still good price)

We have the fridge with all the basic things to prepare our breakfast (milk, cheese, ham, butter, bread, biscuits...) and all was very new. The only complaint was that nobody came to clean the Apartment but it wasn't a big problem for us...

It was a bit noisy (you could hear the tram at night, so if you are a light sleeper it won't suit you) but we were so tired that we could sleep without problems.

We didn't see the owner very much so we can't say very much about him...

  • Stayed April 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank MirenMartinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tilburg, The Netherlands
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed August 16, 2011

The reviews posted seem to be very polarized -- either a terrible experience, or great deal. I definitely agree with the latter. We stayed in a studio apartment on Fredriksplein, about 3 stops, or 5 minutes by tram away from Leidseplein. We booked only a day in advance, over the phone, and the cleaner arranged to let us in at a certain time. The room was clean and modern, not large (think Amsterdam), you have to walk up two flights of tall narrow stairs (again, think Amsterdam); they provided juice, coffee tea ham and cheese and bread. We paid about 120 EUR: expensive, but reasonably good value for Amsterdam. This was at least 30 EUR cheaper than the other hotels we looked at (though hostels are cheaper). Overall, I'm satisfied with our stay, and would recommend this place to others.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GK79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Ana, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 25, 2011

We reserved and stayed 3 days in July 2011. The room was very clean, fully equipped, well furnished and comfortable. Free and excellent WIFI. We would highly recommend the place. The tram stopped right in front of the location, and there is a large open air market running several blocks nearby.

Only negative was the two steep sets of stairs to the room. This was expected, normal and not a problem for us. The manager was very acommodating.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ssteverino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hull UK
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 30, 2011

I have just got back from staying 4 nights in the Van Holland House and had a great time. We stayed in the studio apartment, which was spotlessly clean, modern and finished to a high standard.
After reading a couple of reviews we were slightly concerned about this accommodation, however, we did not need to worry, the communication from the owner was good, I got a quick response from every e-mail I sent and we had no issues with the owner, he was helpful and made sure that the breakfast was well stocked and if we ran out of anything, he re-stocked them for us.
The apartment itself even had a dishwasher... which was a nice surprise and also the shower room is brilliant!
Tram 4 stops directly outside the apartment which is only 10-15 minutes from central station, so good location to visit the city. From the apartment you can here the trams passing, as well as some noise from the main door when it opens and closes, but to be honest this is expected when staying in a large city and did not effect our stay as our trip was for leisure, the local area is a nice part of the city and was recommended to us by my Sister, as she lives in the city. I would definately stay at this apartment again when we re-visit family.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank CatherineR-hull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed April 8, 2011

I had truly the most horrifying time in this place. I booked for four nights and decided to leave after two because it was way too noisy (I was staying on the ground floor, where the passing tram makes the room shake every five minutes, and the banging door of the main entrance right next to the room make for a very restless night). I found the owner (Danny) strange when I arrived since he wouldn't leave my room for ages, but that was just a little irritating. However, when I emailed him about wanting to leave, I asked in my email whether he was in at the time, and when he would like me to pay him, and how. Within 2 minutes there was a knock on my door and when I opened, he screamed at me to get the money right now and to then f**k off and accused me of not wanting to pay. I told him I had no intention of leaving without paying, and that's why I contacted him to ask him how and when I could pay him. But he kept screaming at me and coming closer and closer, and I can honestly say, I've never felt so scared. The place does not have a communal area and I had no idea whether there were other people in the house at the time. I told him to stop acting like this since he was scaring me, and he just said 'yes, you be scared'. When I said I will call the police, he just kept shouting and intimidating me'. After a while I managed to run past him and run upstairs to find my colleague who was staying on the top floor. On the way there, another guest thankfully came out of his room and I begged him to not go away. All along the owner just kept shouting and shouting. Then my colleague came downstairs, I got the money, paid him and left. My colleague left a few minutes after me, despite already having paid for the entire four days. He did not give me a receipt (he claimed he didn't have access to the room, which makes no sense, since he spent all day in this room). I will now report him to the police, but just urge any women traveling on their own, to not stay with him!!!!! I can't stress enough how scared I was when I thought no one else was in the house. I didn't even manage to ring my colleague as my hands were shaking so much. I was sure he was going to beat me up or worse. Since his anger was so wholly illogical and unreasonable, I felt completely helpless and vulnerable. I don't want any woman to ever experience what I experienced in that place!! From now on I will only book into places with several staff, communal areas, and a reception desk!!

  • Stayed April 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
19 Thank longhaul78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed November 1, 2010

We supposed to go to Amsterdam in November, contacted owner (manager?) Mies through mail, got reply about the price and.. that's all.
We have written around 15 letters, got no reply, we tried to call, he dodn't pick the phone!
For 2(!) weeks we tried to get reply if he will confirm our booking or not! During telephone calls, he promisec to confirm "in two hours", but no reply or confirmation!

Today, after 2 weeks he said, that he has got no rooms! Can you imagine!?

Please, be sure, that even if you have booked this guest house, you will never be sure, that you will get confirmation!

BE AWARE!

  • Stayed November 2010, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank Ppustota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Van Holland House

Property: Van Holland House
Address: Weteringschans 271, 1017 XJ Amsterdam, The Netherlands
Location: The Netherlands > North Holland Province > Amsterdam > Stadsdeel Zuid
Amenities:
Kitchenette Suites
Hotel Style:
Ranked #259 of 330 B&Bs / Inns in Amsterdam
Number of rooms: 2
Official Description (provided by the hotel):
Bed and breakfast with one studio apartment with a private bathroom and kitchen, plus a double bed room with a pantry and a private bathroom. The apartment on the ground floor and the bedroom on the second floor both have a private entrance from the central hallway for your convenience. The location is excellent! In the middle of the city centre between the Rembrandt square and the Rijksmuseum, you will find all the major sights within walking distance. ... more   less 
Also Known As:
Van Holland House Hotel Amsterdam

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