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“If you are looking for a modern hotel, stunning rooms and a short journey to the city centre then this htel is for you!” 5 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
Ranked #35 of 362 Hotels in Amsterdam
Certificate of Excellence
London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“If you are looking for a modern hotel, stunning rooms and a short journey to the city centre then this htel is for you!”
5 of 5 stars Reviewed July 24, 2010

My partner and I stayed at Citizen M in June 2010 and were pleasently surprised when we arrived. From the outside you would not think it was a new modern hotel as it looks very much like an apartment block, but when you enter you are greeted by a modern, fashionable hotel. The decor is very uptodate with inventive designs in each room. The Mood pad is great! This enables you to change the mood lighting in the room, amend music, TV and even close your blinds without having to get up off the luxurious King Size Bed.

If you are a little shy then be aware of the toilet and shower. They are intergrated within the rooms as glass cyclinders which are frosted but you can still see the outline of the person showering or going to the toilet.

The room was always clean and they even have a handy safe in the room for storing valuable items while you are away from your room. The staff were very friendly and were always happy to help us. The food however was a little limited and we found alot of Sushi in the fridges so if you dont like raw fish you are better off going out to eat as we did.

The tram to the city centre is just across the road and Tram 5 takes you to the centre of town within 10 minutes for only 2.60 euros. Beware the trams can get full and can even break down as we unfortunately discovered! :-(

Overall the hotel was great to stay in as we prefered being a little out of the city centre as it was much quieter but still had a good location as the Zuid Train station was just a 2 minute walk away and there was even a nice quiet canal nearby which we sat by and watched the world go by.

The hotel is good value for money, very clean, polite staff and we loved the privacy of the rooms and modern furnishings....it reminded me of Ikea mixed with the Big Brother house lol. We will definitely be staying there again on our travels to Amsterdam....excellent hotel.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank geezyfbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,110 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Auckland, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2010

You should stay at CitizenM hotel just for the experience, it is awesome, the rooms are so cool, and the bed is magnificently large and doubles as your sofa. We stayed here the night before we flew out from Amsterdam, as it is nice and close to the airport. We stayed somewhere else while we were sightseeing around the city as CitizenM is not that close to the city - but in saying that there are not many good places to stay right in the centre of Amsterdam and if we could do it over again we would have stayed at CitizenM for our whole trip - its fantastic and the staff are second to none. Thanks CitizenM - you should bring your hotels to every major city in the world!

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank KrystynaZE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 21, 2010

We were really looking forward to this hotel. So many fantastic reviews etc and the technology in the room sounded great! And i guess the technology WAS great when it actually worked. Most of the time we spent waiting for the "mood pad" to "connect" so we could open or close the curtain! Very frustrating!! Check in and out was simple and easy. The house keeping could be improved. We had an accidental spill on our bed (just got the sheet - but was very obvious) and we would of thought that house keeping would have changed the sheet but we had come back to our room at 11pm and there it was staring us in the face! We broached it with a slightly hostile staff member which made us feel like we were being the most difficult guests in the world! They did end up changing it for us, but very grudgingly.
The tram is pretty much outside the door so it is quick and easy to get in and out of the city (about 10mins) or you have the train a few minutes walk away. We walked from the train with out roller luggage and it was fine.
I definitely would not recommend this hotel if you are not in a couple and cant handle seeing your partner pee or worse. Individual privacy in this room is impossible.
I don't think i would stay here again on my next trip to Amsterdam - i would try somewhere else.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Shari T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amsterdam
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed July 20, 2010

It started with the reservation booked a room for 1.5 euro per nite which they refused to honor

than in middle of night fire alarm people smoke in room ok i understand it is amsterdam, they only fined them 150 euro

but than 3 times more false alarm, the guy in loblly panic in his eyes as he say system is broken we called technician so sorry so sorry

stayed here as I had to wake up at 7 as i had an early flight should have stayed on street would have been better

loved the citizenM before but today was a disaster

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank indodutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Kentucky
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2010

To all people, planning to travel to Amsterdam... CitizenM is a brilliant hotel.. Loved the bed specially n the mood pad they have.. However, the idea of havong the wash basin almost next to my bed was not too pleasing.. Especially in the mornings..

All in all, an impressive layout.. It deserves to be called as the Trendiest Hotel for the use of technology in every sphere possible.

Last point - The place is based outside the main city of Amsterdam.. Though, this should not discourage those who seek ambience.. As the place is very accesible through trams.. So it is well connected..

Hope this review helps you.. I had a great time and considered it important to pass on the word..

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tarun_N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 19, 2010

Rooms are smallish but well designed and equipped, clean and comfortable. Very good lobby / lounge area for relaxing or working. Brilliant service from friendly staff.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank dj59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petah Tikva
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 15, 2010

i`v been to the CitizenM hotel for 3 days, its been a wonderfull expirience, the Tram #5 to DAM Square is less then a minute walk. the room itself has AC which is very important, and the showers are simply cool and funny, i had a great time, the staff was very kind and very polite, giving us a true home feeling. i defently recommend this hotel by all means. do notice the room is kinda small (but very fullfilling) and theres a "secret" compartment under the bed you can store 2 large suitcases.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank oranzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Amsterdam
#19 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#28 Luxury Hotel in Amsterdam
#29 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Travelocity, Odigeo, Agoda, TripOnline SA and citizenM Operations Holding BV so you can book your citizenM Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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