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“Standard high-design with comfort problems” 3 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
Ranked #35 of 364 Hotels in Amsterdam
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Standard high-design with comfort problems”
3 of 5 stars Reviewed June 20, 2010

You walk into this room and laugh a little. There are two Star Trek-like columns, round areas with glass doors that slide open and closed. One is the toilet, the other the shower. That takes up the first half of the room. The second half is too small side tables and a big bed with drawers. As is often the case in these spiffy hotels:

* There is no place to rest your luggage
* There is little space to place your toiletries (though there is a narrow rack next to the sink)
* There is no closet
* There are few hangers

There _is_ a large drawer under the bed, but you still have no convenient place to leave your suitcase, and you still feel too tightly enclosed when you sit on the toilet. At least those doors are frosted; you'll be giving a show if you share the room and shower, though since the bed is a huge mattress at the back, you'll be sharing it with an intimate in any event.

The croissant with breakfast was terrible and the yogurt was commercial, not the delicious yogurt with granola and fruit I had at another Dutch hotel earlier, so I would certainly not eat here.

I really found I liked the neighborhood just a little closer to downtown from this place, so I didn't find the tram ride a disadvantage, in fact I was glad to have the chance to see the nicely designed apartment buildings and pleasant residential district to counteract the sense of cramped craziness that Amsterdam has that often feels excessive. You see parts of the city that are not only interesting, but possible to consider contemporary and livable.

  • Stayed June 2010, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank DC_Dennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Los Altos, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2010

This hotel is totally different from other hotels at least I've experienced. The first thing to remember is it is a BUDGET HOTEL, and the second it is "trendy". That means while it has many things that other hotels don't like super cheap calls to other countries (using VOIP system), theme lighting, free movies, free wifi, computer check-in/out, beautiful lounge, reasonably priced cafe, etc., it doesn't have things that other hotels offer such as lotions, wash clothes, cottons, pens and papers, etc. The rooms are super super small and that made it uncomfortable to walk around but it was uniquely designed. Ah, there is no privacy if you happen to be in this room with your friend because they can see you when you go to bathroom or take shower. There is a curtain, but I just don't suggest going to this hotel with someone you are not so comfortable with! Otherwise, worth to try it, it is cheap and completely different.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sinohe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2010

Initially the place looked small but when I started to Move around in the room, it looked OK.

Neat and Clean Place with very comfortable Bed and Mood Pad.

Nice and helpful staff, great connectivity.....Absolute Value for Money.

Must Stay... I would visit again.

  • Stayed June 2010, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank amitmani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 15, 2010

We stayed for two nights this month whist we were in Amsterdam on a mini-break and visiting friends.
The hotel was rather good. We arrived in a bit of a rush as we were running late to get a to a bicycle tour that we booked, making matters more complicated was the fact that we had forgotten the map to the meeting point! The reception helped out by printing one off for us and also giving us one of their free maps (very very basic – they have ones for sale there but you are better off stopping at the tourist information centre in the airport and buying one there along with combined train and tram tickets!), along with storing our luggage – did make me wondering when they said that you can’t check in yet as it is too early, however for 19.95 they can . . . and I work in hotels!!
The room was as it is on the website, maybe slightly smaller and you definitely have to know and like the person you are sharing the room with . . . .
The lounge areas where great and you felt really comfortable sitting there for drinks or a bite to eat, the books were entertaining, and the free wifi was a bonus.
Mood pad was fun for about 5 minutes then its battery would die and you had to recharge.
My only niggle would be is that we pre-paid for breakfast and this was fine (yoghurt and muesli with a piece of fruit, croissant and a juice), however I do expect a hot beverage to be part of my breakfast, so was rather surprised to have to pay for this, especially considering the way it was explained to us, and the fact that I now checked, and this is meant to be included . . . . oh well.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Mshells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelexpertAmsterdam, social media citizen at citizenM Amsterdam, responded to this review, June 16, 2010
Hi “Mshells”,

Glad you had a good stay and thanks for sharing it here on TripAdvisor.

Replying on some of your concerns:
Check-in time is 2PM however, upon availability, is our policy to apply 19.95 EUR for an early check-in. Extra HK personnel is needed to clean rooms to be available at an earlier time. But we are not strict, arriving a little while before, let’s say 1 or 2 hours, you may check-in free of charge. We think it’s fair to apply the charge for citizens who need to check-in early. Wishing to wait for a check-in, we store your luggage safely and there is plenty of space in the lobby to wait and relax, there is free wi-fi and free computers, canteenM with quality food and drinks ready available, many LCD tvs…

We are working to improve battery life of the Moodpad, which can be charged next to the bed.

I apologize if was any miscommunication, hot beverage is included in the breakfast special. Prepared by the Ambassadors, whom are also baristas, you can have a great espresso, cappuccino, latte, hot chocolate or tea. Seeing you again at citizenM, feel free to contact me directly and I’ll make sure to compensate the wrong charge of the hot beverage.

All the best,
citizenDiego
citizenDiego@citizenM.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, mo
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 14, 2010

This hotel is one of a kind. There is nothing else like this place. The room was great, I loved the mood pad and all the different options that were available to us. The bar and store were great to have so you didn't have to leave the hotel after a long day of walking around the city.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jessta7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Level Contributor
124 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 13, 2010

This hotel is well thought out for those who simply want somewhere to rest their head and sleep whilst on a short break (as we were) The rooms are functional and packed with technology and space saving design to allow for a comfortable stay. The quirky shower and toilet designs are unusual but add to the experience. Everything can be done through the easy to use computers at reception.

Parking in the streets nearby is expensive. The Olympic Stadium nearby (about a mile) offers underground parking and two 1 hour tickets (for up to 2) for the tram into amsterdam. This allows you to get into the city and out again on the 16 or 24 tram. Cost is 6 euros per day, well worth it.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TerandAnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 9, 2010

We spend in CitizenM 4 days. It was really wonderful time.
Location of the hotel is very good. In the quiet area, close to the park. Tram nr 5 will take you to the Dam square or to the museums. Transport from the airport takes 8 minutes (to Zuid Station).
Rooms are rather small (there's no place for the clothes) but comfortable. The huge bed, shower and toilet in the fluorescent tubes. No privacy in the room so you have to go there with person who you know really good :)
You have to use the pilot if you want to switch on or switch off tv, light, or to curtain.
Free wifi, lots of films in the room, tasty breakfast, young, cheerful and helpful service and you don't need more.
Well design and friendly hotel!!! The best choice in Amsterdam.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kejt007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077 WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#27 Luxury Hotel in Amsterdam
#28 Best Value Hotel in Amsterdam
#29 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
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Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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