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“Budget luxury” 5 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
Ranked #37 of 364 Hotels in Amsterdam
Certificate of Excellence
Scotland
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Budget luxury”
5 of 5 stars Reviewed November 30, 2009

The hotel is a pleasant fifteen minute tramride from the city centre, and in a pleasant, quiet area. The shower and toilets are in (frosted glass) view of the rest of the room so wouldn't suit travelling companions who aren't prepared for that. But the comfortable beds, tellys (all major BBC channels are included), music and stylish lobby make this a great base from which to explore. And the helpful staff meant the process never felt too automatic. Great value, different and closer to luxury than many more traditional hotels achieve.

Stayed November 2009, traveled as a couple
Helpful?
Thank trelew1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Athens
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 29, 2009

If u search for something fresh,modern,minimal,design,stylish and don't want to spend a fortune,u're in the right place....!!The staff is great,they're always there to help u,to give u tips for the city and they always have a smile on their faces..!The location is good,not in the center of the city,but the tram takes u there in 10 minutes.There is also the train station 2 minutes walk from the hotel.The rooms are not huge but the bed is giving u the best sleep of your life ever...!!!I would love to take it with me if i could...:P
I suggest the Citizen M to all young people who want stylish accomodation in reasonable prices...THANK U CITIZEN M!!!!(Thank u Eva & George)!!

  • Stayed November 2009, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Rika7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alicante
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 26, 2009

perfect hotel,i dont know what to write also,just imagine what is perfect,and then feel something more then that imagination,thats CitizenM Amsterdam CityHotel

  • Stayed November 2009, traveled as a couple
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank espanottoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 23, 2009

This place was amazing!! The bed was huge and really confortable, the room was clean and it was fun to take a shower and choose the color of the light atmosphere. I would have like to have a place to plug my ipod, because the musical choice was not that great, but it is my only concern. Well, a bit expensive, but I assume those are the prices in Amsterdam. It is a bit far from the center, but it is easily accessible by tram. You can access internet on mac computers in the hall, and in the contrary of things I've read about the staff, they were all really nice!

  • Stayed October 2009, traveled solo
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kubrika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 22, 2009

This hotel is expensive impersonal full of litle phrases from CitizenM which enrage you given that there is no charm, little service and lots of attempts to extract extra sums of money. When you check in if you are there an hour or so before 2 pm they ask you for 20 euros for early check in. In a normal hotel if a room is ready they give it to you! The toilet and shower is in the middle of the room. The bed is a platform which would be impractical for two people. Only the tv and the internet were up to standard. If it was cheap it might be an amusing place to spend a night. One last thing you pay in advance!

  • Stayed November 2009, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank JohnDesmond46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelexpertAmsterdam, Director of Distribution at citizenM Amsterdam, responded to this review, November 23, 2009
Dear John,

Your review of your stay at citizenM surprised us a bit.
At citizenM we provide free Wifi and free movies, services that a lot of hotels charge for.
Our check in time is 2 pm, and only for check ins prior to 12 noon we charge 19.95 euro.

In our booking process and online process we work with a lot of visuals to make sure one understands what citizenM is, and looking at your review it seems that you were surprised by the design of our room?

We have a 2 meter by 2.20 meter bed from wall to wall and yes, our shower and bathroom cylinders have a bit of a different layout than you are used to.
Most people that visit us appraise this design but unfortunately it seemed not your cup of tea, which is perfectly fine of course.

There are a lot of things other hotels might do or not do, but we did not invent citizenM to be a clone of the current offering in the hotel industry.
Our mission is to provide a great bed, good shower, free movie and wifi, and a nice sense of design for a price that beats most of the offerings out there, any time.

All the best, Lennert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
85 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed November 18, 2009

CitizenM was amazing! One of the trendiest, most comfortable places i've stayed! the bed was huge and SO comfortable it was difficult to get out of bed in the morning. the pods with shower and toliet were very interesting and surprisingly functional. the mood pad was fun - you could change the temperature, lights, tv, music , everything from one little device. the location was great - right next to the train and tram. the common areas were big and comfy and there was a lounge area with coffee and food open what seemed like 24/7. stay here! i highly recommend it.

  • Stayed August 2009, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank mmegeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 16, 2009

We have got back from Amsterdam today and it was absoluty brilliant- the hotel was the best and made our holiday.
Before travelling i was a little worried about the location but its fine - you get to see other parts of amsterdam which we proberly wouldnt have seen if staying in the centre.
The free tram service is brilliant - the tram stops just to left of the hotel which come passed every 10 mins .
The shower, bed, pillows,hairdryer,T.V,lights,coffee andP.C's are all absoluty brilliant i wanna go back to Amsterdam tomorrow and if i did i would def stay at this hotel again !!!! I do not no how anyone can moan about this hotel.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kerz_yeah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077 WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Amsterdam
#19 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#28 Luxury Hotel in Amsterdam
#29 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, citizenM Operations Holding BV, Agoda, Travelocity and Odigeo so you can book your citizenM Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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