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“Fantastic from check-in to check-out!!” 5 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
Ranked #35 of 364 Hotels in Amsterdam
Certificate of Excellence
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fantastic from check-in to check-out!!”
5 of 5 stars Reviewed February 4, 2014

From the moment we arrived at the CitizenM we were greeted by a very friendly reception who walked us through the touch screen check in service.Although set 10 minutes out of the center of Amsterdam this in my opinion is a good thing. Just hop on the tram outside the hotel and in 5-7 minutes you can be in the thick of it.
The room was unlike anything I have ever stayed in (in a good way) The bed was absolutely huge and extremely comfortable. The room itself was like staying in a space shuttle with everything from the lighting to the blinds and heating and media in the room being operated by a very slick touch screen remote. The selection of food and cakes were great and accessible 24hrs a day.

All in all I would recommend this hotel to anybody on any kind of trip. For me customer service is key and the Citizen hotel have got this completely right!!

Room Tip: Garden view seemed quieter but to be honest the spec of the room out classes any of the views.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (539)
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  • Arabic first
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English first
Tacoma, WA
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 3, 2014

I really liked the look and feel of the hotel. The lobby and work areas were fantastic. It was great for creativity and getting things done. The service was also great and very easy to check in and check out.

My biggest issues were the size of the hotel room and the food. The room size were tiny. They look small in the photos but once you get there you realize that the entire room is the width of a king size bed. I felt crammed just trying to bring one suitcase in. I like the room amenities but it was just too small, I felt like I was in a jail cell. The second issue was that the food left a lot to be desired. The bar is 24 hours but the only thing you can eat are cold sandwiches, some soup or bread. None of it was very good either. Breakfast was also the same, great if you like bread but little else to fill you up. It's also a 15min tram ride away from a decent food area.

I'm definitely trying something else when I go to Amsterdam.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Jon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 2, 2014

Absolutely terrific hotel which we totally recommend. Stylish and funky without being over the top. Calls from the hotel are at Skype rates which is brilliant and the bar/restaurant offers food and snacks 24hrs. If you don't feel like including a full breakfast in your booking then you can pick up a coffee and a fresh pastry at cafe prices (not the usual high hotel prices). The tram (no.5) is just around the corner and very frequent so it takes no time to get into the city centre and the Museumplein. It's only one stop to the airport so couldn't be easier to get there. Great staff too, very friendly and helpful. This is a great hotel; funky, friendly and relaxed.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank colucailin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, Washington
Level Contributor
403 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed January 29, 2014

Everything you need. Friendly, helpful staff; huge, comfortable fabulous bed with great bedding & pillows; easy access to train/metro with a short walk; it was all good. I'll be back when i need a place in this area.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank josanpu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 26, 2014 via mobile

A perfect hotel!! A huge bed to immerse yourself in. Tech savvy with coloured LED over the shower and toilet. The atmosphere of the hotel is lively.

Very polite and friendly staff.

So many more great things can be said, but not enough time or room to write

I WILL RETURN.

Stayed January 2014, traveled solo
Helpful?
3 Thank tsmithau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tbilisi, Georgia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 26, 2014

Lovely, Great Staff, Great Rooms, Great Location, Inspirational Ambiance, - Superb Concept! Have stayed there 6 or 7 times already - and it's always great! Thank YOU all - great team!

Don't miss the great food - it's worth it and great coffee too!

One word: Excellent!

Room Tip: All rooms are great!
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Nick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 26, 2014

from the moment you start your booking, to the check in, the room, my stay there all considered a ' perfect journey' I had perfect view on the airplanes at Schiphol airport! Great bed, great shower, not too much space but for a single night it doesnt get much better!!

Room Tip: choose the back of the hotel highest floor!!
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Diederik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077 WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#27 Luxury Hotel in Amsterdam
#28 Best Value Hotel in Amsterdam
#29 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
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Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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