We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“One word: EXCELLENT” 5 of 5 bubbles
Review of citizenM Amsterdam

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
citizenM Amsterdam
Ranked #37 of 362 Hotels in Amsterdam
Certificate of Excellence
Tbilisi, Georgia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“One word: EXCELLENT”
5 of 5 bubbles Reviewed January 26, 2014

Lovely, Great Staff, Great Rooms, Great Location, Inspirational Ambiance, - Superb Concept! Have stayed there 6 or 7 times already - and it's always great! Thank YOU all - great team!

Don't miss the great food - it's worth it and great coffee too!

One word: Excellent!

Room Tip: All rooms are great!
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

4,342 reviews from our community

Traveler rating
    2,410
    1,489
    305
    85
    53
See reviews for
225
2,191
351
917
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (549)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 26, 2014

from the moment you start your booking, to the check in, the room, my stay there all considered a ' perfect journey' I had perfect view on the airplanes at Schiphol airport! Great bed, great shower, not too much space but for a single night it doesnt get much better!!

Room Tip: choose the back of the hotel highest floor!!
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diederik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg,Germany
Level Contributor
105 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed January 25, 2014

Having to stay over or have a early flight ferom Amsterdam airport (Schiphol), Then this is the place to go. In 5 min walking distance from the Terminal 3 (International) this is new innovative hotel to goo d solution at a very affordable price.
The hotel have won several prices for being innovative so it is very futuristic in the way the hotel is managed and decorated. For people who like different style of hotel, this is a must do.

Checking in done at terminals based on your online recervations (staff assisting if needed and they are very helpful!), Rooms are specious if you can in that there is a full double bed, toilet, showerm desk/chair and a few hangers as closet.



Rooms are all quite and no noise is heard from the airport. I had a room on the airport side (all even rooms numbers) and slept well. There is a remote control which controls everything from tv, light, music and window blinds. There is an extra curtain which makes the room completely dark.

Room key works bot as key but also as credit card for 'payment' at the bar/restaurant called CanteenM. Here you find snacks, a few different disches as dinner, breakfast, drinks. The payment are then done upon check out.

Room Tip: All even rooms are located towards the airport - uneven numbers are to street. The rooms are all qui...
See more room tips
  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank EvaRasmussen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
209 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed January 24, 2014

Clean, modern quirky hotel with good food and very friendly staff, some who seem to think there job is more of a game than a service but the others make up for this. The hotel is a 10 minutes walk from RAI exhibition Centre and 5 minutes from the Zuid station with a 10 minute journey to the airport.

Room Tip: Not sure if I'd recommend for a long stay as no real space to store your clothes in the rooms.
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sharonfv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
3 reviews
4 of 5 bubbles Reviewed January 24, 2014

My partner and I stayed in this hotel last weekend, and felt like the hotel itself was a really key part of the fun that we had in Amsterdam. This hotel is different, certainly not your identikit corporate hotel, and yet offered good comfort.

The room itself was a great example of maximising the space available. As has been mentioned in other reviews, the style of the bathroom means that you don't get much privacy- so make sure you get your own room if you're not comfortable with a companion seeing your bathroom habits. The beds however, and the multimedia style of the room certainly compensate for this. Huge, square beds with international TVs and free movies.

The rest of the hotel was very stylish and must have received a lot of investment. CitizenM has the kind of hotel bar where you can actually enjoy your surroundings, a rarity. The staff were very helpful and were good to chat to about the local area.

As has been mentioned the hotel itself isn't central, however there are excellent transport links. The 5 tram goes from the hotel to Amsterdam Central through all of the key stops- museumplein, Keizersgracht etc. The links to the airport are also ideal- one stop from the nearby Amsterdam Zuid station. Overall this means that the location is pretty ideal.

We had a great weekend, and will definitely be back to stay in CitizenM.

Room Tip: The staff here recommended a garden view, high floor room to minimise noise- we had no problems with...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JessFlat7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
110 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed January 23, 2014

I stayed at the Citizen M for my final night in Amsterdam. I have never stayed here before and was amazed at how this place works. Once you walk in, you are greeted by the staff. They begin walking you through the process, which is nearly 100% automated. You just use the kiosk to check in and gain your room card. From there, your room card gives you access to all the amenities and food. The rooms are modern but compact and very clean. I had a king sized bed that was a very comfortable rest. I took the option to prepay my breakfast upon check in. The food here is mainly snacks but they did have a meal prepared for the night for 12 euro. Food was decent. This is an interesting experience that one should try and I would bet younwill stay here again. Location is very convenient to Schipol. I will stay here again on my next visit. No pool or fitness center here though.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DePassiago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed January 23, 2014

My last review was harsh, but I felt fair, but I believe that second chances are deserved. My second visit was a vast improvement on my first, and this allowed me to experience and enjoy the many excellent features of this hotel.

It was better because the staff were far more focused on my needs rather than on their own image/hype (as was the case before), and for this reason they laid the foundation for a fantastic customer experience. So well done to the 'Ambassadors', and in no particular order here's what I loved:

1. Free and powerful wifi throughout.
2. Lots of power outlets throughout - including a dedicated area for international power outlets if you forget your adaptor.
3. Lots of space to work - table based/comfortable chair based .... your call. It means you don't have to be stuck in your room if you have a lot of work to do.
4. Good central bar and food station - useful if you have a lot of work to do (see '3') whatever the hour.
5. Staff who care (really pleased about this - big and positive change).
6. Brilliant picture by the lift (too rude to explain here!).
7. Free movies.
8. UK TV channels (BBC 1 and 2 - I'm biased).
9. 3 minutes walk from the Amsterdam Zuid station - perfect for train connections to Schipol and to the rest of the Netherlands, and on the Metro 51 line to deliver you into central Amsterdam within 10-15 minutes.
10. Ruthlessly clean.
11. Very close to local restauarants (e.g. Wagamama).
12. Very comfortable mattress.

The room is funky, with pod-based toilet and shower facilities, but it all works.

Don't waste money on a taxi from Schipol. Get the train to Amsterdam Zuid (8 minutes). Leave via the Zuidplein (not Mahlerplein) entrance.

Ask for a Garden View room (slightly quieter).

I take issue with the claim about it's central location (see '9' above), but central Amsterdam is easy to get to and should only be one part of your Dutch experience. Train connections to the rest of the Netherlands are way superior from Amsterdam Zuid than Amsterdam Centraal.

Finally, I was here for business, and the hotel supports the needs of the business traveller. But I bet it's so much better for the traveller/tourist.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Rob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Amsterdam hotels
1.7 mi away
WestCord Fashion Hotel Amsterdam
0.4 mi away
Crowne Plaza Amsterdam South
1.6 mi away
BEST WESTERN PREMIER Hotel Couture
Show Prices
Show Prices
Show Prices
0.7 mi away
Element Amsterdam
Element Amsterdam
#52 of 362 in Amsterdam
4.5 of 5 bubbles 259 reviews
3.3 mi away
Hotel Golden Tulip Amsterdam West
1.8 mi away
The Student Hotel Amsterdam City
Show Prices
Show Prices
Show Prices

Been to citizenM Amsterdam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077 WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#11 Best Value Hotel in Amsterdam
#19 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#29 Luxury Hotel in Amsterdam
#29 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity and Odigeo so you can book your citizenM Amsterdam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing