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“Great hip place to stay” 5 of 5 stars
Review of citizenM Amsterdam

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citizenM Amsterdam
Ranked #35 of 364 Hotels in Amsterdam
Certificate of Excellence
Main Line area-Philadelphia, PA USA
Level Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Great hip place to stay”
5 of 5 stars Reviewed November 27, 2013

Stayed here for a large conference in Amsterdam. The hotel is a short beautiful walk thru a park to the large convention center. You can walk to all attractions in the city but you have to like to walk. About 20-30 mins to major attractions. But there is a tram out front of the hotel which comes frequently. There is not much action right around the hotel.

The rooms are very much like a cruise ship. Small but efficiently planned. Was modern, clean and fun. Nice bar with mostly gold food choices and snacks. No restaurant at the hotel which was disappointing. But plenty to snack on and nice baked goods.

Great friendly staff. Good wifi. Overall I strongly recommend this hotel.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,233 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (538)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Southampton, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 26, 2013

We went for a three night trip to Amsterdam, and took a gamble on this hotel. From the moment we arrived we were impressed by the atmosphere and the service in the hotel. We were helped through check in very easily and provided with our room keys (which you can then take away and use as luggage tags afterwards!). The communal areas of the hotel are fantastic with 24hr food and drink service, several lounges to read/ watch television in and access to iMacs throughout the stay (although WiFi is also free for all guests).

We were very impressed with the room set up - pods as wide as the bed (a very good size bed for two!) with areas for the toilet and shower. Mood lighting and electronic controls for the blinds etc added extra novelty. Although it may look small the hotel have utilized the available space amazingly well with storage in many different places. The only issue we had was with hanging space but it was not a big issue. The bed was comfy and the shower was very good, although I found it very difficult to turn off as it was very stiff. We also found that the shower was dripping through the night - my partner went to reception to ask about it in the middle of the night. We were not expecting anyone to deal with it at that point however staff went out of their way to come and sort it out for us.

All staff members were fluent in English and were helpful in every way - offering advice on where to eat, how to get to Amsterdam the easiest way etc. (there is a tram right outside the hotel that goes directly to town in 10 minutes).

Overall a fantastic trip made even better knowing that we were coming home to our pod every evening :)

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank emblebumble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 25, 2013 via mobile

We stayed at the hotel for 3 nights in November. We were a group of friends and we all enjoyed the atmosphere of the hotel so much. The hotel has a great lobby- living room to relax read books or watch tv. The breakfast is limited but very good quality. The rooms are compact but you do not feel it because they have everything you need. All movies are free to watch. The lights in the room are very funny, you can adjust the colours and can change the mood light. We stayed at the bar for drinks, all the employees were friendly and had knowledge of everything even cocktails!! Cocktail list is actually really well designed, try the mobile martini which is a Citizenm cocktail or 43 sour! At night Joseph was a very nice guy to chat with and very professional at his work. In the morning a Greek guy Panos the Greek girl were exceptional. All the staff were attentive and always with a smile!

Stayed November 2013, traveled with friends
Helpful?
Thank Lolli198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mechelen, Belgium
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 24, 2013

First time we stayed at this hotel. Overall very good service and very friendly staff. We had some problems checking in because we booked 6 rooms so things got a bit messed up with the online check-in (there is no receptiondesk). But the staff helped us really well and offered us a drink to compensate for the hassle. The room was really nice not big but it's all there. It was a bit cold when we came in the room and it took some time before it got warmer. Big bonus were the free movies and you couldn't hear any noise.
The breakfast was also very good and not that expensive for a big city.
Just one little minus was that even that we booked the 6 rooms together, we had to pay 2,5 €
extra per room if we paid with Visa. So for them it was 6 acocunts and not 1.
Not far from the hotel you have the trainstation Amsterdam Zuid and also Tram 5 that will bring you directly to the city centre.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bartjejans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 24, 2013

Citizen M is located very close to the zuid station which is one station from the airport, making the hotel very cheap and easy to get to. The staff were all friendly and happy to help out with directions, public transport and recommendations. The rooms are quite different to anything I've seen before but were cool and provided a unique atmosphere. The only downside to our stay was that the shower base kept overflowing, but one towel covering it did the trick. I would definitely recommend staying here

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GlenB92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 24, 2013

We stayed here for 3 nights, great location (5/10 minutes by tram from central Amsterdam), great bar and the whole concept of a stylish self-service hotel with pod rooms was great. Loved the loo and shower inside pods in the rooms with the mood lighting, the free movie channels were a great bonus too. Bar was a little expensive as were snacks but Amsterdam is an expensive city. Great trendy and stylish hotel, really enjoyed it.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SJBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OKC
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed November 24, 2013

We stayed here for one night as others have done. The rooms are exactly as others have described. For us this was perfect for landing in europe jetlagged. Super easy to get from the airport. Just follow the signs in english to thw trains. No lines at the ticket counter and you get off at the first stop and walk 5 minutes to the hotel. From the hotel buy a 24 hour tram pass on board (if you didnt get the tourist pass at the airport) andtake the #5 tram to the city center. 5 also stops at the museum. We will definitely stay here again when we visit Amsterdam.

  • Stayed November 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tugokc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about citizenM Amsterdam

Property: citizenM Amsterdam
Address: Prinses Irenestraat 30, 1077 WX Amsterdam, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Amsterdam
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Amsterdam
#25 Romantic Hotel in Amsterdam
#27 Luxury Hotel in Amsterdam
#27 Best Value Hotel in Amsterdam
#29 Family Hotel in Amsterdam
Price Range (Based on Average Rates): $$
Hotel Class:4 star — citizenM Amsterdam 4*
Number of rooms: 215
Official Description (provided by the hotel):
Located in Amsterdam on Prinses Irenestraat just ten minutes from city center, citizenM Amsterdam boasts 215 luxuriously appointed rooms at an affordable rate. A perfect spot for a cultural excursion or quick business trip, enjoy free Wi-Fi in the entire hotel, 24/7 on-site dining and cocktailing at canteenM, contemporary living rooms decked out in iconic Vitra furniture and a prolific MENDO library collection. Be sure to try out the hi-tech MoodPad tablet to control your room amenities like mood lighting and temperature, power rain shower, or sprawl out on the XL king-size bed with upscale Italian linens. ... more   less 
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Also Known As:
Citizenm Amsterdam City Hotel Amsterdam
Citizenm Hotel Amsterdam

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